The UPS Store in New York (4080 Broadway, NY 10032)

3.4 (20 reviews)

About:

The UPS Store Logo

Store offering shipping, packaging, printing & other services, plus office supplies.


The UPS Store is located in New York (New York state) on the street of 4080 Broadway. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12125685600. You can get more information from their website: https://locations.theupsstore.com/ny/new-york/4080-broadway?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 40.844122, -73.938765. Scroll down to find out opening hours, reviews and other important information about The UPS Store.

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Available amenities

The UPS Store doesn't have any amenities available.

Unavailable amenities

Service options

  • Delivery

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Reviews about The UPS Store - 20

Apollo

Great place...very helfull they are...will come here again...thank you...

07.2022

Apollo

Great place...very helfull they are...will come here again...thank you...

07.2022

Justin

Loves this place. Staff is pretty quick and has always been really helpful. Way better than the one in 181

06.2022

Justin

Loves this place. Staff is pretty quick and has always been really helpful. Way better than the one in 181

06.2022

Isbel

The worst customer service I have ever experienced, I sended out a package and they lost it because they put two separate packages with the same tracking number and when I went to claim he said there's nothing he can do and told me to call customer service. Second incident I went to return a item and he just walked away and told his co worker to do with the nastiest attitude he rolled his eyes at me and I was just standing there and I said who is going to return my package and this guy came and didn't know what he was doing. WORST EXPERIENCE EVER REALLY MADE ME FEEL BAD NOT GOING AGAIN.

03.2022

Isbel

The worst customer service I have ever experienced, I sended out a package and they lost it because they put two separate packages with the same tracking number and when I went to claim he said there's nothing he can do and told me to call customer service. Second incident I went to return a item and he just walked away and told his co worker to do with the nastiest attitude he rolled his eyes at me and I was just standing there and I said who is going to return my package and this guy came and didn't know what he was doing. WORST EXPERIENCE EVER REALLY MADE ME FEEL BAD NOT GOING AGAIN.

03.2022

The

STAY AWAY FROM THIS STORE. Do not even bother with an important document. Despite using priority mail, It was not until I called them after a week that they realized my package had been lying around idle. This is after being told that it was going to take 2 days max. The experience was even worse while following up the issue on the phone, just awful service. I wish I could even make sense of this one star. Normally you would think a priority mail package to Albany, where one could drive there in 2.5 hours, would take no more than two days, but nope not with them, a week and counting. This store should just close down, period.

09.2021

The

STAY AWAY FROM THIS STORE. Do not even bother with an important document. Despite using priority mail, It was not until I called them after a week that they realized my package had been lying around idle. This is after being told that it was going to take 2 days max. The experience was even worse while following up the issue on the phone, just awful service. I wish I could even make sense of this one star. Normally you would think a priority mail package to Albany, where one could drive there in 2.5 hours, would take no more than two days, but nope not with them, a week and counting. This store should just close down, period.

09.2021

Joseph

I have nothing but good things to say about this business. Ashley and her coworker ( another young lady) are always sweet, hard working and professional! I have NO complaints. I have no issues with my packages. They are great!!

08.2021

Jonathan

Posted hours say 9 am-7 pm but store is shuttered at 920 am Monday morning. UPDATE: Line of people waiting outside. Woman showed up at 930. Sauntered up like everything was normal. No apologies or anything. In response to the store’s update below, MTA sucks for all New Yorkers so I understand. But have your employee address the line of impatient customers outside when she arrives half an hour late. Or hire someone locally. There are plenty of people in the heights looking for employment.

08.2021

Reina

I called prior to going to this location to inquire about closing time… I was told they closed @ 6:45pm which I thought was an odd closing time… the hours posted were 9a-7pm. In any case, I rushed and arrived right around 6:45.. as soon as I walked through the door, an unfriendly young lady said “ the computer is turned off” speaking of the computer which is used for printing labels, I assured her I did not need to print labels.. I was taken a little aback by her tone/body language.. I tried to soften up the mood and said to her “good evening how are you“ the young lady looked at me and did not respond…. It went from bad to worse… Why are people working in customer service who are unfriendly and unprofessional it was not only her tone and behavior but she was also wearing a scarf on her head which I find unprofessional while working at a business… Unless of course if the scarf is being worn for religious reasons - in this case, it was obvious there was no religious reason… she needs a job in a stock room away from dealings with customers…. 🙄

08.2021

Tayliz

UPDATE AUG 28th: Despite my terrible first experience at this UPS Store, Moe (Store Manager) and his new team have exceeded my expectations. Given COVID-19, I have had to move my business mailing address closer to home to be closer to my family. The new team is very sweet and patient. Willing to answer any questions and get you in and out quickly. Highly recommend stopping by here! ORIGINAL REVIEW: May 2020 Worst UPS I have ever been to. Waited over an hour and 15 minutes in line to be denied the ability to print 4 UPS labels for parcels to be shipped out. All printers and computers are "out-of-order." Technician on-site on Mon, June 1st was nasty as well. This was my fourth attempt of printing these labels. Take your business elsewhere.

08.2021

Israel

I have had some deliveries sent here from one of the best Electronic, and computer parts supply company I order from and never had a problem and one time the company made a mistake and sent a package here without payment and they were nice enought to not charge me for the pickup. Moe is a very nice guy and is always helpful when I go there.

08.2021

Joseph

I have nothing but good things to say about this business. Ashley and her coworker ( another young lady) are always sweet, hard working and professional! I have NO complaints. I have no issues with my packages. They are great!!

08.2021

Jonathan

Posted hours say 9 am-7 pm but store is shuttered at 920 am Monday morning. UPDATE: Line of people waiting outside. Woman showed up at 930. Sauntered up like everything was normal. No apologies or anything. In response to the store’s update below, MTA sucks for all New Yorkers so I understand. But have your employee address the line of impatient customers outside when she arrives half an hour late. Or hire someone locally. There are plenty of people in the heights looking for employment.

08.2021

Reina

I called prior to going to this location to inquire about closing time… I was told they closed @ 6:45pm which I thought was an odd closing time… the hours posted were 9a-7pm. In any case, I rushed and arrived right around 6:45.. as soon as I walked through the door, an unfriendly young lady said “ the computer is turned off” speaking of the computer which is used for printing labels, I assured her I did not need to print labels.. I was taken a little aback by her tone/body language.. I tried to soften up the mood and said to her “good evening how are you“ the young lady looked at me and did not respond…. It went from bad to worse… Why are people working in customer service who are unfriendly and unprofessional it was not only her tone and behavior but she was also wearing a scarf on her head which I find unprofessional while working at a business… Unless of course if the scarf is being worn for religious reasons - in this case, it was obvious there was no religious reason… she needs a job in a stock room away from dealings with customers…. 🙄

08.2021

Tayliz

UPDATE AUG 28th: Despite my terrible first experience at this UPS Store, Moe (Store Manager) and his new team have exceeded my expectations. Given COVID-19, I have had to move my business mailing address closer to home to be closer to my family. The new team is very sweet and patient. Willing to answer any questions and get you in and out quickly. Highly recommend stopping by here! ORIGINAL REVIEW: May 2020 Worst UPS I have ever been to. Waited over an hour and 15 minutes in line to be denied the ability to print 4 UPS labels for parcels to be shipped out. All printers and computers are "out-of-order." Technician on-site on Mon, June 1st was nasty as well. This was my fourth attempt of printing these labels. Take your business elsewhere.

08.2021

Israel

I have had some deliveries sent here from one of the best Electronic, and computer parts supply company I order from and never had a problem and one time the company made a mistake and sent a package here without payment and they were nice enought to not charge me for the pickup. Moe is a very nice guy and is always helpful when I go there.

08.2021

John

Small place. Was able to get everything done quickly. Only one person working, everything went smoothly. Im sure if there's a lot people, they'll be some a wait time. I would come back.

08.2020

John

Small place. Was able to get everything done quickly. Only one person working, everything went smoothly. Im sure if there's a lot people, they'll be some a wait time. I would come back.

08.2020

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Opening Hours:

Closed Now
  • Monday 9:00 AM - 7:00 PM
  • Tuesday 9:00 AM - 7:00 PM
  • Wednesday 9:00 AM - 7:00 PM
  • Thursday 9:00 AM - 7:00 PM
  • Friday 9:00 AM - 7:00 PM
  • Saturday 10:00 AM - 6:00 PM
  • Sunday Closed

Ratings:

  • google logo
    3.5
    Total votes: 60
    Votes distribution:
    1: 20
    2: 2
    3: 0
    4: 3
    5: 35

Location/Contacts:

Network:

  • The UPS Store Logo
    This place is part of the The UPS Store. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
    No data
Place last updated at: 03-09-2022 09:01:20