fast food restaurant
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McDonald's in Staten Island (3267 Richmond Ave, NY 10312)
About:
Classic, long-running fast-food chain known for its burgers & fries.
McDonald's is located in Staten Island (New York state) on the street of 3267 Richmond Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1929-497-0167. You can get more information from their website: https://www.mcdonalds.com/us/en-us/location/NY/STATEN-ISLAND/3267-RICHMOND-AVE/4555.html?cid=RF:YXT:GMB::Clicks. The coordinates that you can use in navigation applications to get to find McDonald's quickly are 40.559647, -74.168193. Scroll down to find out opening hours, reviews and other important information about McDonald's.
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Show menuAvailable amenities
Crowd
- Groups
Payments
- NFC mobile payments
Amenities
- Good for kids
- High chairs
- Toilets
Offerings
- Coffee
- Kids' menu
- Late-night food
- Quick bite
- Vegetarian
Atmosphere
- Casual
Highlights
- Great coffee
Popular for
- Breakfast
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Dining options
- Breakfast
- Lunch
- Dinner
- amenities.dining_options.has_counter_service
- Dessert
- Seats
Service options
- Kerbside pickup
- No-contact delivery
- Delivery
- Drive-through
- Takeaway
- Dine-in
darin
Food fresh and hot but takes a little time depending on when you go Food : 5/5 | Service : 4/5 | Atmosphere : 4/5 … More
12.2022Gart
This is by far the worst McDonald’s on Staten Island. From the attitudes from the staff to the food - just horrible. How do you send out a burnt biscuit on an order. If you made this, you saw it was burnt, you still sent it out. Then these people have the audacity to DEMAND more money in wages. Take the trip to the Bay Street or Page Ave McDonald’s, those are the best ones. THIS ONE IS TRASH
11.2022kelly
I ordered at the drive through : 2 happy meals , 1 6pc nugget , a double cheese burger with Mac sauce and a coke . I received 2 happy meals and 2 cheeseburgers . 20$ for not my order . Had to make a u turn and go back inside. There was only 1 person behind me on the line , 1 person in front of me and when I went inside - 1 person at the counter . Every time I come to this location I have an issue with my order . Not good .
11.2022Jeff
Horrible experience, placed an order for delivery and when the delivery came it was missing items. I also ordered a large iced coffee with cream and sugar, instead I got a large hot coffee with no cream no sugar. Thanks a lot for messing up my morning.
11.2022William
I am a breakfast customer 2-3 times a week. The staff is hard working and polite, and the coffee is delicious. The food is good, and the dining area and tables are always being cleaned. My only issue is with the electronic kiosks that are provided for self service. All four (4) machines need a software tuneup. Sometimes a receipt is provided, sometimes not. The system, (when working properly), allows you to enter a number for table service, but often the transaction is complete before you can use the keypad. I gently mentioned this to a supervisor, but all I got was a blank look from her. These are easy problems to correct that would eliminate a great deal of frustration.
11.2022Regina
The employees are so rude. They don't greet customers properly or at all. In the drive through they don't ask if you want or need sauce and literally just close the window in your face after handing you your bag without uttering a word. The other day I was here and there were atleast 4 employees hanging out in the payment window on their phones laughing and have a great time while the line was ridiculous. Shameful these are the people they hire. Poor management.
09.2022Roberto
I stop here every once in a while from new Jersey, and the few times I've entered, the staff is always busy but in a good way! They are also friendly and approachable!
09.2022Michael
Unfortunate and disappointing experience. Family spent $40 and donated to MCD foundation. Brought the order home and missing item. Went back and employees gave stares. No apologies whatsoever. This is the second time at this location missing items in their orders. We explained that we had to drive back and forth for ONE sandwich. No empathy or apologies. Made us look like we were trying to score a free meal. After we opened the box, the sandwich was burnt. If there was an apology from the staff in the store, we would’ve felt better. This is not how we expected to be treated. Posted pictures of the receipt and missing item.
08.2022CJ
UPDATED: Previously I had issues with them not salting their fries but I've been there five times in the past month and their fries have been salted. This McDonald's is easily the best on Staten Island. Here are the reasons I came to that conclusion: 1. Fast and Reliable service . Never a wrong order, always in and out. 2. Food is always fresh and hot. Everything is made to order and if it's ever slow you don't get old food. Every time I've ordered a large fries it was filled up like a large fry should be unlike the one on Page avenue which is atrocious. 3. Table service. I've only seen this at Chick-fil-A so I'm actually impressed they do it here as well. If you're dining in they'll give you a number to put on your table and bring your food right to you. Any accommodations they will not hesitate. 4. Professional and well trained staff. These workers are young, kind, respectful and professional. 5. They don't charge extra for sauces even when ordering on the mobile app. Who wants to pay more to enjoy something after already paying for it? Nobody. 6. Clean and air conditioned. The only downside is there is no drive-thru. But if you think about it, mobile order and use curbside delivery and you're avoiding a drive-thru line. Hat's off to a great management and staff. You are appreciated.
08.2022Nick
Atrocious, every single thing I ordered was messed up. Nothing correct ever. If you go to this store, plan on going back 2 or 3 times to get your stuff right. They have JR highschool kids working there, who apparently cannot read a ticket
07.2022