bank
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BB&T in Charlotte (13901 Conlan Cir, NC 28277)
About:
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
BB&T is located in Charlotte (North Carolina state) on the street of 13901 Conlan Cir. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1704-540-4565. You can get more information from their website: http://www.truist.com/locations. The coordinates that you can use in navigation applications to get to find BB&T quickly are 35.055617, -80.852329. Scroll down to find out opening hours, reviews and other important information about BB&T.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
MJBB33
This branch is very poorly managed, and has been for a while now.. I tried to come in yesterday to make a simple transaction.. There were two ladies in an office laughing and carrying on for over 10 minutes since I walked inside the bank.. There was one little Indian woman who was literally doing all of the work.. She literally had to plead for help from the other two women who didn't seem to care one bit about doing their jobs.. The Indian lady was doing both the drive-thru and handling customers inside.. The two ladies finally came out from the office and went behind the counter.. Still laughing and carrying on.. I am almost certain that one lady was the manager or assistant manager.. The other one was just a teller.. Another 5 minutes goes by and they still have done nothing.. Then the teller goes, "I can't get logged in on this computer".. Some other teller (referred to as "he") had gone to lunch and left her locked out of her computer.. How convenient for people who clearly didn't care and weren't actually trying to work anyway.. They said it would be 45 minutes before he came back from his lunch break.. I had enough and walked out... INCREDIBLY POOR MANAGEMENT to even allow that to happen.. People should be fired.. And the Indian lady deserves a raise..
07.2022Tara
Not sure why this branch even exists when they literally don’t do anything. Everything is drive-thru, and they can’t perform things like a wire transfer. When we asked where to go, the bank teller said “I don’t know, I’m not from around here.” Worst customer service.
09.2021MM
BB&T had a branch office on Ardrey Kell near Johnston (521)...this is what this branch looks like to the residents who live in beautiful communities surrounding this awful sight...I would like to know who owns this property and why it's not maintained...if it's BB&T, do something about this if not please post the owner of this property.
09.2020Mimi
BBt and has my house loan. They are super easy to work with and this is the bank that I use.
09.2020Jonathan
Been here several times. Service is extremely slow. Every branch member in this branch takes there sweet time. Come for deposits and withdrawals at least once a week and it takes 15 minutes. When there's just me in the line! Horrible branch.
09.2019Anonymous
Terribly slow service every time I visit this location. Avoid it if possible.
09.2019Brian
The staff is very friendly and helpful.
09.2019Lisa
Sometimes it is better to pay a monthly fee than to be charged multiple overdraft fees for one bad transaction. Lesson learned. PNC is a much better choice. More locations, better customer service and retention, and better banking.
09.2018Zackery
Wouldn't cash my paycheck when I'm the one who worked for the money. They suggested I go to Wells Fargo. So Wells Fargo can have my business
09.2017Gregory
They have always treated me very well and took care of all my concerns.
09.2017