shipping and mailing service
Closed Now
The UPS Store in Franklin (3481 S Dixie Hwy, OH 45005)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in Franklin (Ohio state) on the street of 3481 S Dixie Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15134221222. You can get more information from their website: https://locations.theupsstore.com/oh/franklin/3481-s-dixie-hwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 39.495614, -84.336909. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Susan
1.Delivery man knocked on my door and within 10 secs he was on the truck and gone before I could even get to the door ( I was home ) ! 2. Went to store a woman working in the back who was mad that people were coming during scheduled open hours , was in back saying so out loud and was slamming boxes in the back 3. Was advised that my item will be there tomorrow , he took my tracking number paper and threw it away without returning to me 4. This is not the first issue with packages with UPS or this store, UPS is inferior and lacks customer service skills . I absolutely advise friends and family not to use , I do not use in my own business. When this place shuts down I will smile.
07.2022Robert
I've had so many issues with this UPS branch and I'm tired of their inconsiderate behavior. They never follow my directions for releasing packages and my girlfriend has gone to get packages that they refused to deliver, but then wouldn't release it to her... We live at the same address! So tired of being continuously inconvenienced!
07.2022Megan
Rachel at the Middletown UPS store is very knowledgeable and helpful. She is definitely a reason to keep using this location! I would say she deserves a raise! Thanks Rachel!
07.2022Susan
1.Delivery man knocked on my door and within 10 secs he was on the truck and gone before I could even get to the door ( I was home ) ! 2. Went to store a woman working in the back who was mad that people were coming during scheduled open hours , was in back saying so out loud and was slamming boxes in the back 3. Was advised that my item will be there tomorrow , he took my tracking number paper and threw it away without returning to me 4. This is not the first issue with packages with UPS or this store, UPS is inferior and lacks customer service skills . I absolutely advise friends and family not to use , I do not use in my own business. When this place shuts down I will smile.
07.2022Robert
I've had so many issues with this UPS branch and I'm tired of their inconsiderate behavior. They never follow my directions for releasing packages and my girlfriend has gone to get packages that they refused to deliver, but then wouldn't release it to her... We live at the same address! So tired of being continuously inconvenienced!
07.2022William
Probably the worst UPS location. Don't want to print labels and want to charge you $$$ for one piece of tape to "secure" a box. No other locations have any issues but this one.
07.2022Megan
Rachel at the Middletown UPS store is very knowledgeable and helpful. She is definitely a reason to keep using this location! I would say she deserves a raise! Thanks Rachel!
07.2022Troy
The 2 ladies working here are very pleasant, smiling and very helpful. It's nice to actually go in a store with customer service and be treated well.
07.2022William
Probably the worst UPS location. Don't want to print labels and want to charge you $$$ for one piece of tape to "secure" a box. No other locations have any issues but this one.
07.2022Troy
The 2 ladies working here are very pleasant, smiling and very helpful. It's nice to actually go in a store with customer service and be treated well.
07.2022Ophelia
Worst experience I just had at this UPS store, staff was very rude and did not know how to do their job! The manager was worse in handling the situation. The entire team needs to be trained on how to address customers!
04.2022Ophelia
Worst experience I just had at this UPS store, staff was very rude and did not know how to do their job! The manager was worse in handling the situation. The entire team needs to be trained on how to address customers!
04.2022Monkey
Definitely call before going there for notary services. Kent declined notarizing my form (which he is entitled to do). Not only did he decline, he asked what I did for work (which is none of his business) and explained to me his beliefs. Everyone is allowed to have their own beliefs, I did not come to this store to get shamed for my personal decisions. It was very unprofessional. Since no one else was available to notarize at this location, I called another UPS store to make sure they would sign off on what I was needing and they did with no questions asked. It was very inconvenient to go out of my way to get this form signed, but I’m glad I did. The ladies at the Springboro location were polite and very professional. UPS, please consider hiring a full time employee willing to sign off on everything. Kent should not have been the only employee at the time because he was unwilling to provide proper customer service.
10.2021Monkey
Definitely call before going there for notary services. Kent declined notarizing my form (which he is entitled to do). Not only did he decline, he asked what I did for work (which is none of his business) and explained to me his beliefs. Everyone is allowed to have their own beliefs, I did not come to this store to get shamed for my personal decisions. It was very unprofessional. Since no one else was available to notarize at this location, I called another UPS store to make sure they would sign off on what I was needing and they did with no questions asked. It was very inconvenient to go out of my way to get this form signed, but I’m glad I did. The ladies at the Springboro location were polite and very professional. UPS, please consider hiring a full time employee willing to sign off on everything. Kent should not have been the only employee at the time because he was unwilling to provide proper customer service.
10.2021Brad
This is the worst UPS location I've ever delt with. Don't get me wrong, the staff are extremely helpful and great. But this location is only good for a drop box. It seems like they are always having internet issues. They can't ship anything the majority of the time due to this. Pay your bills.
09.2021Brad
This is the worst UPS location I've ever delt with. Don't get me wrong, the staff are extremely helpful and great. But this location is only good for a drop box. It seems like they are always having internet issues. They can't ship anything the majority of the time due to this. Pay your bills.
09.2021Kecia
I used to love this UPS store. Even though I am closer to Staples, the two guys that were in there (one chocolate and one white chocolate) were ALWAYS so accommodating and kind. I went June 10, 2021 to ship my dad a box, which I do for most major holidays, whoever the heavy set white girl was with a manager tag on was RUDE AS FAWK (a=u). I will NEVER go back in that store. Shame on her for wearing a manager badge but acting like a rude, miserable individual. You should take more pride in your job. Edit: My dad received his box today June 22,2021… I paid for expedited shipping (normally the box is received in about a week)… and there was a comment written on the box that is not acceptable. I was never rude, THE MANAGER WAS RUDE.
08.2021Robyn
I normally have great service here. However if you're going to enforce mask mandate don't pick and choose who you enforce it on. Walked in without mine on. There were two other guys, the UPS driver and another employee, in the store not wearing their mask and I'm the one who the female employee decided to enforce it upon. She then proceeded to have an attitude with me for the rest of my transaction. Don't have an attitude with me because you're unhappy with me. That's bad customer service!
08.2021Kecia
I used to love this UPS store. Even though I am closer to Staples, the two guys that were in there (one chocolate and one white chocolate) were ALWAYS so accommodating and kind. I went June 10, 2021 to ship my dad a box, which I do for most major holidays, whoever the heavy set white girl was with a manager tag on was RUDE AS FAWK (a=u). I will NEVER go back in that store. Shame on her for wearing a manager badge but acting like a rude, miserable individual. You should take more pride in your job. Edit: My dad received his box today June 22,2021… I paid for expedited shipping (normally the box is received in about a week)… and there was a comment written on the box that is not acceptable. I was never rude, THE MANAGER WAS RUDE.
08.2021Robyn
I normally have great service here. However if you're going to enforce mask mandate don't pick and choose who you enforce it on. Walked in without mine on. There were two other guys, the UPS driver and another employee, in the store not wearing their mask and I'm the one who the female employee decided to enforce it upon. She then proceeded to have an attitude with me for the rest of my transaction. Don't have an attitude with me because you're unhappy with me. That's bad customer service!
08.2021