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IBC Bank in Oklahoma City (4902 N Western Ave, OK 73118)
About:
IBC Bank and Commerce Bank are divisions of International Bancshares Corporation (NASDAQ: IBOC), a $16.1 billion multi-bank financial holding company headquartered in Laredo, Texas, with 167 facilities and 261 ATMs serving 75 communities in Texas and Oklahoma. IBC Bank's slogan "We Do More" reflects the bank's dedication to the growth and success of the customers and the communities it has been serving since 1966. IBC Bank offers foreign exchange services including pesos and euros, as well as Insurance coverage and Mortgage loans. MEMBER FDIC / INTERNATIONAL BANCSHARES CORPORATION. Equal Housing Lender. Follow our Facebook and Instagram page, @IBCBankWeDoMore. Visit the IBC website for more information.
IBC Bank is located in Oklahoma City (Oklahoma state) on the street of 4902 N Western Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14057758054. You can get more information from their website: https://www.ibc.com/atm-branch-detail?locationid=6906&utm_source=google%20my%20business&utm_medium=listing&utm_campaign=visit%20website. The coordinates that you can use in navigation applications to get to find IBC Bank quickly are 35.520627, -97.529336. Scroll down to find out opening hours, reviews and other important information about IBC Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Brandi
Love the long time staff here! Would like 8am - 6pm hours back 🖤
09.2021Brandi
Love the long time staff here! Would like 8am - 6pm hours back 🖤
09.2021Brandi
Love the long time staff here! Would like 8am - 6pm hours back 🖤
09.2021Brandi
Love the long time staff here! Would like 8am - 6pm hours back 🖤
09.2021Brandi
Love the long time staff here! Would like 8am - 6pm hours back 🖤
09.2021Magaly
I never write reviews but after this experience I feel the need to. It was 5:01 pm when I tried to walk in and the door was locked, the workers were still in there. I completely understand it closes at 5 but I thought I would give it a shot, now what I found extremely rude and upsetting is as I looked up from tugging on the door the workers inside laughed! I was embarrassed!! I then head to the drive thru because that apparently was open, as I pull up the girl looked at me blankly. Not a “hi how are you” or “what may I help you with” ....I told her I was there to take out money but due to my wallet being stolen I had no debit card to go to the ATM or my ID. She told me she could do nothing about it because I would have to “walk in” for that.....literally what I was trying to do!!!! Only 1 min late! Outstanding customer service would’ve been if they offered to help even though I was a mintue late instead of looking at me struggling and laughing. Shame on this branch!
09.2019Jerry
This location has poor customer service and inept at banking. Unable to deliver on promises such as follow up phone calls. I have been dealing with same issue for over a month now.
09.2019Wendell
Teller was singing for the customer in front of me. Looked like she was trying to hit on the man
09.2019Magaly
I never write reviews but after this experience I feel the need to. It was 5:01 pm when I tried to walk in and the door was locked, the workers were still in there. I completely understand it closes at 5 but I thought I would give it a shot, now what I found extremely rude and upsetting is as I looked up from tugging on the door the workers inside laughed! I was embarrassed!! I then head to the drive thru because that apparently was open, as I pull up the girl looked at me blankly. Not a “hi how are you” or “what may I help you with” ....I told her I was there to take out money but due to my wallet being stolen I had no debit card to go to the ATM or my ID. She told me she could do nothing about it because I would have to “walk in” for that.....literally what I was trying to do!!!! Only 1 min late! Outstanding customer service would’ve been if they offered to help even though I was a mintue late instead of looking at me struggling and laughing. Shame on this branch!
09.2019Jerry
This location has poor customer service and inept at banking. Unable to deliver on promises such as follow up phone calls. I have been dealing with same issue for over a month now.
09.2019Magaly
I never write reviews but after this experience I feel the need to. It was 5:01 pm when I tried to walk in and the door was locked, the workers were still in there. I completely understand it closes at 5 but I thought I would give it a shot, now what I found extremely rude and upsetting is as I looked up from tugging on the door the workers inside laughed! I was embarrassed!! I then head to the drive thru because that apparently was open, as I pull up the girl looked at me blankly. Not a “hi how are you” or “what may I help you with” ....I told her I was there to take out money but due to my wallet being stolen I had no debit card to go to the ATM or my ID. She told me she could do nothing about it because I would have to “walk in” for that.....literally what I was trying to do!!!! Only 1 min late! Outstanding customer service would’ve been if they offered to help even though I was a mintue late instead of looking at me struggling and laughing. Shame on this branch!
09.2019Magaly
I never write reviews but after this experience I feel the need to. It was 5:01 pm when I tried to walk in and the door was locked, the workers were still in there. I completely understand it closes at 5 but I thought I would give it a shot, now what I found extremely rude and upsetting is as I looked up from tugging on the door the workers inside laughed! I was embarrassed!! I then head to the drive thru because that apparently was open, as I pull up the girl looked at me blankly. Not a “hi how are you” or “what may I help you with” ....I told her I was there to take out money but due to my wallet being stolen I had no debit card to go to the ATM or my ID. She told me she could do nothing about it because I would have to “walk in” for that.....literally what I was trying to do!!!! Only 1 min late! Outstanding customer service would’ve been if they offered to help even though I was a mintue late instead of looking at me struggling and laughing. Shame on this branch!
09.2019Wendell
Teller was singing for the customer in front of me. Looked like she was trying to hit on the man
09.2019Magaly
I never write reviews but after this experience I feel the need to. It was 5:01 pm when I tried to walk in and the door was locked, the workers were still in there. I completely understand it closes at 5 but I thought I would give it a shot, now what I found extremely rude and upsetting is as I looked up from tugging on the door the workers inside laughed! I was embarrassed!! I then head to the drive thru because that apparently was open, as I pull up the girl looked at me blankly. Not a “hi how are you” or “what may I help you with” ....I told her I was there to take out money but due to my wallet being stolen I had no debit card to go to the ATM or my ID. She told me she could do nothing about it because I would have to “walk in” for that.....literally what I was trying to do!!!! Only 1 min late! Outstanding customer service would’ve been if they offered to help even though I was a mintue late instead of looking at me struggling and laughing. Shame on this branch!
09.2019Jerry
This location has poor customer service and inept at banking. Unable to deliver on promises such as follow up phone calls. I have been dealing with same issue for over a month now.
09.2019Jerry
This location has poor customer service and inept at banking. Unable to deliver on promises such as follow up phone calls. I have been dealing with same issue for over a month now.
09.2019Wendell
Teller was singing for the customer in front of me. Looked like she was trying to hit on the man
09.2019Jerry
This location has poor customer service and inept at banking. Unable to deliver on promises such as follow up phone calls. I have been dealing with same issue for over a month now.
09.2019Wendell
Teller was singing for the customer in front of me. Looked like she was trying to hit on the man
09.2019Wendell
Teller was singing for the customer in front of me. Looked like she was trying to hit on the man
09.2019Roger
I had a wonderful experience at this bank branch. I am impressed with Robert the manager, he knew customer after customer by their name as they came in to the lobby. I have been banking with IBC for 5 years now and none of the other branches provide customer service like that. This bank has bad policies and turnover with employees but good to see that they have a good manager.
09.2018James
Horrible service... Put checks in the night drop...why? So when they come in they take care of you. Any other bank or credit union, yes. Called 3 times and my night drop still was not even pending today. I called and the guy put me on hold and FORGOT me! Then the bank closed... Horrible
09.2018Roger
I had a wonderful experience at this bank branch. I am impressed with Robert the manager, he knew customer after customer by their name as they came in to the lobby. I have been banking with IBC for 5 years now and none of the other branches provide customer service like that. This bank has bad policies and turnover with employees but good to see that they have a good manager.
09.2018James
Horrible service... Put checks in the night drop...why? So when they come in they take care of you. Any other bank or credit union, yes. Called 3 times and my night drop still was not even pending today. I called and the guy put me on hold and FORGOT me! Then the bank closed... Horrible
09.2018Roger
I had a wonderful experience at this bank branch. I am impressed with Robert the manager, he knew customer after customer by their name as they came in to the lobby. I have been banking with IBC for 5 years now and none of the other branches provide customer service like that. This bank has bad policies and turnover with employees but good to see that they have a good manager.
09.2018Roger
I had a wonderful experience at this bank branch. I am impressed with Robert the manager, he knew customer after customer by their name as they came in to the lobby. I have been banking with IBC for 5 years now and none of the other branches provide customer service like that. This bank has bad policies and turnover with employees but good to see that they have a good manager.
09.2018Roger
I had a wonderful experience at this bank branch. I am impressed with Robert the manager, he knew customer after customer by their name as they came in to the lobby. I have been banking with IBC for 5 years now and none of the other branches provide customer service like that. This bank has bad policies and turnover with employees but good to see that they have a good manager.
09.2018James
Horrible service... Put checks in the night drop...why? So when they come in they take care of you. Any other bank or credit union, yes. Called 3 times and my night drop still was not even pending today. I called and the guy put me on hold and FORGOT me! Then the bank closed... Horrible
09.2018James
Horrible service... Put checks in the night drop...why? So when they come in they take care of you. Any other bank or credit union, yes. Called 3 times and my night drop still was not even pending today. I called and the guy put me on hold and FORGOT me! Then the bank closed... Horrible
09.2018James
Horrible service... Put checks in the night drop...why? So when they come in they take care of you. Any other bank or credit union, yes. Called 3 times and my night drop still was not even pending today. I called and the guy put me on hold and FORGOT me! Then the bank closed... Horrible
09.2018Jake
WORST LOCATION EVER. Somehow, my zip code was changed on our joint account. Called this location to change it back and spoke with the manager, Robert. He told me 'I have no idea how that happened. I can give you a phone number that isn't associated with IBC, and might not be helpful.' Then why would I call a number that has nothing to do with IBC and might not be helpful? So my husband and I drive to this location to edit our account and we repeated our questions on why our bank account was edited without our consent and he just kept babbling and saying he has no idea. When we expressed our frustration, he just shut down and stared at us.
09.2017Jake
WORST LOCATION EVER. Somehow, my zip code was changed on our joint account. Called this location to change it back and spoke with the manager, Robert. He told me 'I have no idea how that happened. I can give you a phone number that isn't associated with IBC, and might not be helpful.' Then why would I call a number that has nothing to do with IBC and might not be helpful? So my husband and I drive to this location to edit our account and we repeated our questions on why our bank account was edited without our consent and he just kept babbling and saying he has no idea. When we expressed our frustration, he just shut down and stared at us.
09.2017Jake
WORST LOCATION EVER. Somehow, my zip code was changed on our joint account. Called this location to change it back and spoke with the manager, Robert. He told me 'I have no idea how that happened. I can give you a phone number that isn't associated with IBC, and might not be helpful.' Then why would I call a number that has nothing to do with IBC and might not be helpful? So my husband and I drive to this location to edit our account and we repeated our questions on why our bank account was edited without our consent and he just kept babbling and saying he has no idea. When we expressed our frustration, he just shut down and stared at us.
09.2017Jake
WORST LOCATION EVER. Somehow, my zip code was changed on our joint account. Called this location to change it back and spoke with the manager, Robert. He told me 'I have no idea how that happened. I can give you a phone number that isn't associated with IBC, and might not be helpful.' Then why would I call a number that has nothing to do with IBC and might not be helpful? So my husband and I drive to this location to edit our account and we repeated our questions on why our bank account was edited without our consent and he just kept babbling and saying he has no idea. When we expressed our frustration, he just shut down and stared at us.
09.2017Jake
WORST LOCATION EVER. Somehow, my zip code was changed on our joint account. Called this location to change it back and spoke with the manager, Robert. He told me 'I have no idea how that happened. I can give you a phone number that isn't associated with IBC, and might not be helpful.' Then why would I call a number that has nothing to do with IBC and might not be helpful? So my husband and I drive to this location to edit our account and we repeated our questions on why our bank account was edited without our consent and he just kept babbling and saying he has no idea. When we expressed our frustration, he just shut down and stared at us.
09.2017Jessica
Not able to do withdrawals from the drive through. Weren't able to work with my broken debit card in the drive through. Extremely slow service. They won't unlock the door to the lobby if you have a hat or hoodie. I've always had problems with them. Moving my business elsewhere! On to better things!
09.2016brittany
This is seriously the Worst bank ever.They are so slow, today is the 5th time it took 8 min for them to even acknowledge i was even in the drive thru. This is ridiculous i have been banking with IBC for almost 10 yrs and i don't even know why im still with them. I just need to cash a check today and it has been 20 minutes now and im pretty sure the girl hasnt processed it still, the car next to me hasn't been acknowledged. The manager finally came over and told me they are having technical difficulties that I could wait but it may take 15 or 20 min (after i ha e wasted 20 min waiting already) or go another location. I told him had been there for a while not even greeted and it took 20 minutes to be told they were having technical difficulty (which should have been addressed when i arrived)and that i have been using this bank for a while and this isn't the first time this has happened. He told me yes we are having technical issues i can give ur check back to go to another location or wait. I asked him to return my check give the srea managers name and he told me i could leave my info to be called. What happened to customer service. And he is a manager?
09.2016Ricki
I use this branch merely because it is within walking distance. The tellers are nice but service is sloooooooow.
09.2016Jessica
Not able to do withdrawals from the drive through. Weren't able to work with my broken debit card in the drive through. Extremely slow service. They won't unlock the door to the lobby if you have a hat or hoodie. I've always had problems with them. Moving my business elsewhere! On to better things!
09.2016brittany
This is seriously the Worst bank ever.They are so slow, today is the 5th time it took 8 min for them to even acknowledge i was even in the drive thru. This is ridiculous i have been banking with IBC for almost 10 yrs and i don't even know why im still with them. I just need to cash a check today and it has been 20 minutes now and im pretty sure the girl hasnt processed it still, the car next to me hasn't been acknowledged. The manager finally came over and told me they are having technical difficulties that I could wait but it may take 15 or 20 min (after i ha e wasted 20 min waiting already) or go another location. I told him had been there for a while not even greeted and it took 20 minutes to be told they were having technical difficulty (which should have been addressed when i arrived)and that i have been using this bank for a while and this isn't the first time this has happened. He told me yes we are having technical issues i can give ur check back to go to another location or wait. I asked him to return my check give the srea managers name and he told me i could leave my info to be called. What happened to customer service. And he is a manager?
09.2016Jessica
Not able to do withdrawals from the drive through. Weren't able to work with my broken debit card in the drive through. Extremely slow service. They won't unlock the door to the lobby if you have a hat or hoodie. I've always had problems with them. Moving my business elsewhere! On to better things!
09.2016Ricki
I use this branch merely because it is within walking distance. The tellers are nice but service is sloooooooow.
09.2016brittany
This is seriously the Worst bank ever.They are so slow, today is the 5th time it took 8 min for them to even acknowledge i was even in the drive thru. This is ridiculous i have been banking with IBC for almost 10 yrs and i don't even know why im still with them. I just need to cash a check today and it has been 20 minutes now and im pretty sure the girl hasnt processed it still, the car next to me hasn't been acknowledged. The manager finally came over and told me they are having technical difficulties that I could wait but it may take 15 or 20 min (after i ha e wasted 20 min waiting already) or go another location. I told him had been there for a while not even greeted and it took 20 minutes to be told they were having technical difficulty (which should have been addressed when i arrived)and that i have been using this bank for a while and this isn't the first time this has happened. He told me yes we are having technical issues i can give ur check back to go to another location or wait. I asked him to return my check give the srea managers name and he told me i could leave my info to be called. What happened to customer service. And he is a manager?
09.2016Jessica
Not able to do withdrawals from the drive through. Weren't able to work with my broken debit card in the drive through. Extremely slow service. They won't unlock the door to the lobby if you have a hat or hoodie. I've always had problems with them. Moving my business elsewhere! On to better things!
09.2016brittany
This is seriously the Worst bank ever.They are so slow, today is the 5th time it took 8 min for them to even acknowledge i was even in the drive thru. This is ridiculous i have been banking with IBC for almost 10 yrs and i don't even know why im still with them. I just need to cash a check today and it has been 20 minutes now and im pretty sure the girl hasnt processed it still, the car next to me hasn't been acknowledged. The manager finally came over and told me they are having technical difficulties that I could wait but it may take 15 or 20 min (after i ha e wasted 20 min waiting already) or go another location. I told him had been there for a while not even greeted and it took 20 minutes to be told they were having technical difficulty (which should have been addressed when i arrived)and that i have been using this bank for a while and this isn't the first time this has happened. He told me yes we are having technical issues i can give ur check back to go to another location or wait. I asked him to return my check give the srea managers name and he told me i could leave my info to be called. What happened to customer service. And he is a manager?
09.2016Jessica
Not able to do withdrawals from the drive through. Weren't able to work with my broken debit card in the drive through. Extremely slow service. They won't unlock the door to the lobby if you have a hat or hoodie. I've always had problems with them. Moving my business elsewhere! On to better things!
09.2016Ricki
I use this branch merely because it is within walking distance. The tellers are nice but service is sloooooooow.
09.2016brittany
This is seriously the Worst bank ever.They are so slow, today is the 5th time it took 8 min for them to even acknowledge i was even in the drive thru. This is ridiculous i have been banking with IBC for almost 10 yrs and i don't even know why im still with them. I just need to cash a check today and it has been 20 minutes now and im pretty sure the girl hasnt processed it still, the car next to me hasn't been acknowledged. The manager finally came over and told me they are having technical difficulties that I could wait but it may take 15 or 20 min (after i ha e wasted 20 min waiting already) or go another location. I told him had been there for a while not even greeted and it took 20 minutes to be told they were having technical difficulty (which should have been addressed when i arrived)and that i have been using this bank for a while and this isn't the first time this has happened. He told me yes we are having technical issues i can give ur check back to go to another location or wait. I asked him to return my check give the srea managers name and he told me i could leave my info to be called. What happened to customer service. And he is a manager?
09.2016Ricki
I use this branch merely because it is within walking distance. The tellers are nice but service is sloooooooow.
09.2016Ricki
I use this branch merely because it is within walking distance. The tellers are nice but service is sloooooooow.
09.2016