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U.S. Bank Branch in Portland (305 NE 181st Ave, OR 97230)
About:
Call or visit this branch to learn how U.S. Bank can be your resource for loans, credit cards and more. Short on time? Schedule an appointment to meet with the banking team to discuss your financial goals. Member FDIC. Equal Housing Lender.
U.S. Bank Branch is located in Portland (Oregon state) on the street of 305 NE 181st Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1503-666-1581. You can get more information from their website: https://www.usbank.com/locations/oregon/portland/305-ne-181st-ave-bank-atm?utm_source=google%20my%20business&utm_medium=listing&utm_campaign=visit%20website. The coordinates that you can use in navigation applications to get to find U.S. Bank Branch quickly are 45.525213, -122.477613. Scroll down to find out opening hours, reviews and other important information about U.S. Bank Branch.
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Verlinda
Had the most unpleasant experience at this branch today. Made deposit/withdrawal transactions which confused the teller. She wanted to know who it was that wrote me the checks. I asked her if it matters, and told her it was none of her business. Requested $100 bills. She told me she was short of them and wanted to give me half of the amount in $50s instead only to find out that she had more than enough $100 bills when I refused to take the 50s. I don't understand why she had to lie to her customer. I have been doing business with this branch for more than a decade and never experienced such poor customer service!
12.2022Kevin
This is the worst bank I’ve ever been to. After using the ATM it took my card for no reason, then I had to go wait in line to withdraw money and order a new card. Turns out there was a line out the door because the ATM was taking everyone’s cards and nobody cared at all. Then while waiting in line they only have two people working. The two people working don’t care at all. They would rather converse in Spanish with Spanish customers taking their sweet time while everyone else gets increasingly frustrated. I have never had such a horrid experience at a bank. I will be switching yo a different bank asap. This was absolutely unacceptable. I will also find who is in charge of this unprofessional establishment and be sure to let them know.
11.2022Inga
This bank teller at the front desk, who didn't have a badge or name tape, stole money from me, and the entire staff is offering zero assistance in the matter. I came to their location to deposit $14,500 in business profits, which we counted and recounted several times before arrival, but the teller took it, walked away with it to where I could not see him, "counted it," returned, and then said there was only "$10,000." I told him that can't be right, and to recount it again. He did, and he still got "$10,000." However, when he gave me the money back, there was $10,950. Not even the amount he had counted or had lied to me about. I even complained to one of their employees, Ruben Cadena, who ignored me entirely, and would refuse to check security footage. When i came back to their location to follow up, (i reported this to another branch as well) they keep delaying the problem to further sweep it under the rug. I have come to the branch location multiple times, and they have offered to launch an investigation. However, a month has passed and they keep ignoring my requests for more information. I should have called the police on the first day. This staff is criminal. I will be taking all of my money out of this bank entirely.
11.2022Jordan
Wouldnt you think a notary would sign everything... but this lazy manager wouldnt sign a paper becuase "they dont sign these types of papers" sorry city of portland dont expect us bank to help with these legal issues. Even though they went to a simple class for this. My moms been a us bank cRd holder for over 50 years now imma take her to Riverview Community bank. !!!
10.2022Domanete
This is the worst Branch to come to they don’t care how long you wait in line they would rather talk with each other or check there phones then to assist customers in line. Oh and the beach Manager is Mr. Ghaly is not somebody to ask for help with your account problems because he will just send you to call the 1-800 number so that he doesn’t have to problem solve like he is supposed to do. They really need to get all new employees at that Branch.
07.2022shawn
US bank used to be ok, now they take money from people and when you dispute the charges they will promise to give you your money back within 90 days, and when i disputed 500 dollar charges fraud, they were denying the 500 dollars dispute, until I complained to the authority ( government ) As soon as they received the complain letter they return the 500 dollars I have documented these thing and I have prove No bs Us bank is a thieve,, they take money from business under other names and they hold your money as long as they can Their customer service is horrible now they have no respect for peoples time I will be closing my account today and have a lawyer to audit them I know they steal from ppl Stay a way from us bank and their extra charges. I also apply for PPO loan and another loan from the government where their underwriter denied my request, and when I applied with SmallBiz they gave me the pandemic loan that I deserved. I am assuming racial prejudice in higher level at US banks, just like Redlining that was happening back in 60s and 70s. I will go ahead and have my lawyer investigate this matter too. my overall experience with US bank been a disaster and horrible people in the branch are really nice and Andrew the manager is a great guy
07.2022Stephanie
It’s hit or miss on the drive through being open and when it is it takes more then 30 minutes from the time I drive up to the window to process a one check deposit for my work. This is why I would never have my personal accounts at this pathetic bank
06.2022Aleah
I opened a bank account in early December after I relocated to Oregon and I have had nothing but issues with my account, their systems are always “shut down”. The first card I was supposed to get never came in the mail in 7 to 10 business days like it was supposed to. They told me to keep waiting for a card so I did THEN my temporary card expired… had to go back in to a branch and of course SYSTEMS DOWN. They ordered me a new card, today I get it in the mail, and I’m having issues getting it activated. Once again I call and SYSTEMS ARE DOWN. So i guess I’m expected to run errands and pay my bills with no card. I do NOT recommend US BANK to anyone. I will be pulling out my money and opening a new account somewhere else once their systems are working again since everyone doesn’t know what their doing or how to HELP ME. Terrible customer service!!!
02.2022Christopher
I received a call from this location saying to call them back about my account. Called all day (during their open hours) on Saturday and no one answered, and no one called me back after I left a message. It's really weird for a bank to not answer their phone. Does it not actually audibly ring? Do the staff just ignore the phones? (On the other hand, when I have been physically inside the bank, the staff is perfectly courteous and professional.)
02.2022jora
Went in there to get the swift code . Waited like 20 min. Then the German dude that helped me seemed to have a little attitude, then literally wrote the code on a little paper with no explanation. Unprofessional .
12.2019