Hertz Car Rental - Erie International Airport HLE in Erie (4411 W 12th St, PA 16505)

1.8 (10 reviews)

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Hertz Car Rental - Erie International Airport HLE Logo

Welcome to Hertz Car Rental - Erie International Airport Hle located at 4411 West 12th Street, Erie, PA, 16505-3035 , Unitedstates. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.


Hertz Car Rental - Erie International Airport HLE is located in Erie (Pennsylvania state) on the street of 4411 W 12th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1814-838-9691. You can get more information from their website: https://www.hertz.com/rentacar/location/unitedstates/pennsylvania/erie/ERIT01?utm_campaign=gmb-Erie-International-Airport-HLE&utm_medium=gmb-websitelink&utm_source=Google. The coordinates that you can use in navigation applications to get to find Hertz Car Rental - Erie International Airport HLE quickly are 42.083301, -80.181485. Scroll down to find out opening hours, reviews and other important information about Hertz Car Rental - Erie International Airport HLE.

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Available amenities

Highlights

  • Discounts for military

Accessibility

  • Wheelchair-accessible entrance

Unavailable amenities

Hertz Car Rental - Erie International Airport HLE doesn't have any unavailable amenities.

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Reviews about Hertz Car Rental - Erie International Airport HLE - 10

Rich

Employee left earlier and then said hes not coming back because he had no booked rentals. It was explained that I had confirmation however they still refused to come back.

09.2022

Dribble

I booked a reservation for 5pm and the location wasn’t even open. Was posted that it opened at 1030 and i sat there until 1130 with no one getting me a car. HORRIBLE BUSINESS. I will never do business with them again

07.2022

Ken

I wouldn't have given 1 star but had to just to get to comments. Must have had same guy. Rude. Went 7 days early to confirm online order car and price through State Farm. Not friendly and very curt. Wouldn't deliver per contract ( change website ) but told me to leave at collision place ? Then the best of all he jammed us into a Nissan Kicks not a Rogue. Said I'll call you at 5 we'll swap it. 4 days l as ter no swap. Told me he'd email receipt, never did. Done with Hertz

03.2022

Rob

Easily my best car rental experience ever. The agent was professional and courteous and I enjoyed speaking with him. The absolute best price in the city of all the rental agencies and my vehicle was clean and had no issues. Will definitely rent my next vehicle from them when I go home to visit.

11.2021

RH

This is not a review of the company hertz. This is a review of the Hertz at Erie Intl Airport. Rudest person i have ever dealt with when returning car. I also witnessed him being rude to a client picking up a car. I would continue to use Hertz in other cities but never again in Erie PA I am always pleasant to employees so I have no idea why this person just treats everybody with such contempt but he treated me that way and other customers so that is why I'm leaving this review. In addition my car was not clean and smelled like smoke. I am a gold member with Hertz. I have never had an issue at any other location.

11.2021

Ashley

Absolutely ridiculous that Hertz doesn't accept the pay card from my job that I've been using everywhere for the last 4 years. After letting me enter it to secure the reservation on Hertz website, getting all the way to the rental place (where the gentleman at the counter was exceptionally rude and impatient and wouldn't even try to see if he could get it approved), now I have to waste an entire 2 hours of my vacation and resort to driving my car while it's unreliable. Thanks for nothing Hertz.

11.2021

Eric

Turned in my car early because it had a maintenance issue. Terrible experience. Nobody was at the counter, and I waited for five minutes, then walked to the garage to check there. I didn't find anyone at the garage so I walked back to the counter inside. The manager walked over as if everything was okay. I said I had been waiting for 20 minutes and instead of an apology, he told me that was impossible. I asked if he was calling me a liar and he wouldn't respond. I've tried calling all the corporate office numbers without any luck. To make matter worse, this car was the company's second attempt. This first car I rented out of a Lexington office smelled terribly of cigarette smoke. Not only would I like an apology for this terrible experience, and insulting servive from this manager, I will be disputing the charges with my credit card company. Do not use Hertz!

11.2021

John

Terry went above and beyond to assist with my car rental to New Jersey. She is so pleasant, professional, knowledgeable, and genuinely kind. She is the reason I will only choose Hertz from now on. Thanks, Terry! You made my week!

11.2021

c

Could not pick out the car even though I have a thirty year Triple A membership card. Very expensive as well. The child I was babysitting found a needle in the back. Nothing was done about this, not even a discount, even though I spoke to a supervisor. The child who was put under my care was endangered by this company and they did nothing to my knowledge to compensate or fix this. Will not ever rent from this company again. Livid does not begin to describe my feelings after dealing with Hertz in Erie.

11.2021

Robin

I booked a car the day before for 8 am pick up. I arrived the next day to pick up the vehicle to find that no one was in their office. Their office hours online and in the airport claimed they open at 8 am but when I finally gave up at 9:15 am, a Hertz employee still had not arrived. When I arrived there was no one at their counter to process me and when I called customer service and were totally not helpful. After waiting at their office for an hour , an airport employee attempted to help me but I had lost all confidence in the transaction. This person was not a Hertz employee and therefore could not properly address the situation.

11.2020

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Opening Hours:

Now Open
  • Monday 8:00 AM - 5:00 PM
  • Tuesday 8:00 AM - 5:00 PM
  • Wednesday 8:00 AM - 5:00 PM
  • Thursday 8:00 AM - 5:00 PM
  • Friday 8:00 AM - 5:00 PM
  • Saturday 8:00 AM - 5:00 PM
  • Sunday 8:00 AM - 5:00 PM

Ratings:

  • google logo
    3
    Total votes: 50
    Votes distribution:
    1: 22
    2: 1
    3: 2
    4: 5
    5: 20

Location/Contacts:

Place last updated at: 30-11-2022 13:45:44