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U-Haul Moving & Storage of Central Harrisburg in Harrisburg (520 S 29th St, PA 17104)
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U-Haul has everything for your local or long-distance move, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Other available moving solutions include portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, propane and online reservations.
U-Haul Moving & Storage of Central Harrisburg is located in Harrisburg (Pennsylvania state) on the street of 520 S 29th St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17172325961. You can get more information from their website: https://www.uhaul.com/Locations/Truck-Rentals-near-Harrisburg-PA-17104/811072/?utm_source=gmb&utm_medium=primary&utm_campaign=listingmanagement&utm_content=811072. The coordinates that you can use in navigation applications to get to find U-Haul Moving & Storage of Central Harrisburg quickly are 40.265144, -76.842365. Scroll down to find out opening hours, reviews and other important information about U-Haul Moving & Storage of Central Harrisburg.
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- Wheelchair-accessible entrance
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Bradford
I have been to this U-Haul multiple times and always received excellent customer service. They go out of their way to make sure their customers are happy. I won't go anywhere else.
08.2022David
I would never ever everr use this place again, needed a trailer to haul a motorcycle and with the problems getting their tail lights working and standing in line, it actually took about 6 hours to get me in a vehicle that would do what I came there to do, got there at 1230 pm and left at 7 pm never again
07.2022Hawk
First of all, the employees were amazing and did their best to help and none of this was their fault and all of them deserve 5 stars. This is specifically for Uhaul as a company. The trailer was dropped off very dirty and they had to mop it out before I could put anything else in it. The chains on the hitch were rusted and they had to replace both of them because one of them was almost completely rusted through, but luckily they inspected it and caught the issue. But the biggest issue, besides wasting 5 hours at the store while trying to move to another state the next day, was wasting 5 hours trying to figure out why it cost $80 renting a trailer from Fayetteville to Harrisburg but $738 going from Harrisburg to NC. That is the DEFINITION of price gouging. Now I’m in Fayetteville with my service dog with no money for a hotel and living out of my car. But at least after 5 hours, I did get a $50 military discount. Thanks Uhaul!
09.2021Christine
After having such a terrible experience of trying to rent a U-Haul truck off of the website I finally was able to get a U-Haul truck in York Pennsylvania. Then the one-way trip provided a free month of storage so I was able to drop the truck off at the 29th St., Harrisburg location. They also rented me my storage unit. The gentleman at this location and the manager especially, were some of the most awesome people I have met in a long time! They knew that I was frustrated, and they try to make things run a lot smoother for me! Out of courtesy they extended my truck rental, making it a lot easier for me! I had forgotten to add gas to the truck and the manager was so kind and just told me to catch them on the next round because I do use trucks there a lot. The gentleman made my day a lot less stressful and I really appreciated the customer service I received. Sometimes a little kindness goes a long way when you’re in a stressful situation. Thanks guys that meant a lot to me today and you better believe that you have become my usual U-Haul place!
08.2021Taylor
I waited for 3 hours on Sunday for my trailer, then had to come back the next day to actually get it and reschedule in accordance. Not only did they not give me a trailer, they didn’t even give me a pittance in compensation, or discount for the next day. Also, I showed up within 5 minutes of closing to return my trailer, expecting someone to help me before they were done for the day. This was not the case, and so I had to figure out their dumb return policy. Do not go here, you can make friends with someone who has a trailer in less time than it’ll take to get a uhaul
08.2021William
Reserved a 10x10x6 storage unit via the U-Haul website that was on the first floor. When I showed up from out-of-state two weeks later, the unit was no longer available. They offered to put me in two smaller 5x10 units, equaling the same square footage, but one unit was up a set of stairs (no elevators). I was told they could merge the two individual rates to equal what I was expecting to pay each month with my original reservation. I moved into the two storage units, and was told to expect a call to come back in and sign the paperwork once the leases were consolidated. The call didn't happen, so I went back in-person 5 days later. Since the two units were not exactly the same size (small height difference), they said they couldn't merge the leases to offer me the same monthly payment I was expecting with my initial reservation. I would either have to pay full price for each of the two units, or move my belongings from one unit to another, so I had two units that were the exact same size. I was expected to spend my time and energy to make up for U-Haul's mistakes. Do not trust the reservations you make through U-Haul, and do not believe anything you are told by the employees at this location. Either through lack of training or outright deception, they will give you "alternative facts" and not stand up to their word. The manager is a nice enough guy, but he is not empowered by corporate to take appropriate action in these scenarios. He did issue a small gift certificate, to offset the higher rental costs for a couple months. There are cheaper storage facilities in town...take your business elsewhere. U-Haul doesn't honor their reservations, and in my experience, the regular employees at this location are generally clueless and give poor customer service. I've never experienced a situation where the customer is expected to bear the burden of a company's negligence and poor operation. Shame on you, U-Haul. update: They moved me into a 10x15x6. Cheaper than the two 5x10s, but still more expensive than the 10x10x6 I originally reserved. Took me an afternoon to move everything into the larger, single unit. So...wasted my time and still paying more because U-Haul’s reservation system doesn’t work. Also, when I moved back in December, I’d made a reservation to pick up truck/trailer at a location 10 minutes from where I lived. Wound up having to drive 30 miles and 45 minutes away for the equipment pick-up. U-Haul’s customer service is practically non-existent.
08.2021Alana
Justin Garner, area field manager (maintenance). Went above and beyond for a last minute move out of state. Explained what I needed to get done for my trailer lights to work, willingly put a new set of tires on the u-haul I was renting and installed a license plate light for free! He truly made this move more easy going and less stressful 😊
08.2021Amanda
Worst business in Harrisburg. Terribly managed. Hire people to work on your busiest days of the week. The manager is very kind and works super fast to do the work of 2 people at once. But this place is the worst. Multiple times a month I buy boxes and have to wait consistently 30-45 minutes in line. What a joke!
08.2021S.L.
I moved from Lancaster to Oklahoma City a month ago. Following the direction on the U-Haul site, I ordered an extra pod because I wasn't sure how many I would need to fit all my stuff. The first problem came with the driver they sent to deliver the pods. He didn't know how to drive a trailer and could not get the pods in my drive where I needed them. After many attempts and stopped traffic, a professional truck driver, who happened to be among those stopped, got out and moved the trailer into my drive. Had he not stopped, I don't think I would have been able to get the pods. The second problem came the day after I had completely unpacked my pod and gotten a zero balance receipt when I received a call from U-Haul in Oakland, CA, accusing me of late payment on my moving expenses. Fortunately, the woman who called seems to have resolved that issue - I have not heard from them again about that at least. Today, however, I continued to battle the 3rd issue which is that they have still not refunded me for the extra pod I returned. This can only be done by the local U-Haul which made the charge - the Central PA U-Haul - but in spite of an initial conversation and promise, along with at least 5 subsequent calls and messages left with the manager (who has never returned my calls), I am still fighting this battle with them. What they promise to be an easy process has been anything but, which is too bad. While this particular office seems to have a lot of problems, my overall experience with using the pods was a positive one. And, my experience with the national U-Haul customer service has also been positive. It's just this one location that seems to be very worth avoiding.
08.2019Mike
Customer Service is not important to the Uhaul Co. If you have a problem you are not permitted to call the location and talk to the manager. If you call, You will get redirected to some central customer service call center and they will try to text the locations manager. My problem was with the 29th st location Harrisburg. On June 2 I ordered and paid for a hitch that was to be installed on Sunday June 9 . When I arrived on June 9th for my install , I was told that my hitch had not been delivered. Not sure why they did not call me the day before and save me the trip. I was told they would try to rush order the hitch and reschule for the upcoming week. That was great. So I tried to call on Monday, the next day, to find out when I could reschedule. But the phone number listed under the managers name does not get answered by the local uhaul location. You get redirected to and can ONLY talk with some Customer Service person most likely in another state. Uhaul Co. does allow the customer service person to transfer your call to that store manager. She was only able to send a text for the manager of 29th st and ask her to call me back. A text was sent, no call back!. Tuesday I called again asking to to speak to the manager at the29th st location to find out the status of my hitch, (that I had already paid for). I was told again by the customer service person "we can only IM that manager." So she sent the manager an IM. Was told She should call you back later that day., Tuesday no call back either. . Not surprised. Tuesday nite, by this time I was very annoyed with the whole process. Talked again to the customer service person. This time I cancelled my order. Gave them my credit card number to credit my account. It is now, Friday and no credit on my account.There is still a $385 charge to my credit card. Now I need to make one more call to try to fix something that could have been resolved if only I was allowed to talk with the manager. Or better if they would have checked to make sure that all the parts were available for my install. People will soon forget good customer service, no one forgets bad customer service.
08.2019