optometrist
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Pearle Vision in Lancaster (133 Park City Center, PA 17601)
About:
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Lancaster provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers.
Pearle Vision is located in Lancaster (Pennsylvania state) on the street of 133 Park City Center. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1717-393-3926. You can get more information from their website: https://www.pearlevision.com/pv-us/stores/pa/lancaster/6225/?cid=Yext_6225&y_source=1_MTE2MDk5Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Pearle Vision quickly are 40.067956, -76.339187. Scroll down to find out opening hours, reviews and other important information about Pearle Vision.
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Available amenities
Planning
- Appointments recommended
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
BELINDA
My first time wth this provider and this is what the contacts did to my eyes. I go back to let them see my eyes and Dr Rohrlick wouldn't see me. She said I had to schedule an appointment and that my insurance wouldn't cover it because I already had my exam. I have been wearing contacts for years and she said i needed to use a different cleaning solution. The thing is the contacts I put in came straight from the original packaging. I will never go to Pearle Vision again.. Horrible customer service..😩😥
05.2022Dean
Dr Rohrlick and the staff were looking beautiful as always. The staff went out of their way to work my insurance to get me the best deal possible. Always a pleasure being there!
04.2022Elizabeth
Bad experience, if I could give them less than one start for sure I will, First, I went there February 12 to do a contact lenses exam, the doctor told me that the trial will be in the office in a week that immediately it arrive they will call to make an appointment and teach me how I need to do it, it has been 2 weeks and a half and I never received a call back, to let me know what was going on, I decided to go there to see what happen and at that moment they told me that the trial of my contact lenses were lost that they will reordered again, so that means that if I never go there to see what happen they never reordered it again. I’m now still waiting. Really bad customer services. Not proactive.
03.2022Mr
I already saw another doctor for my eye exam. I came to Pearle Vision to use my prescription for a frame and lens. They have better options and varieties. The lady that attended to me was patient, nice and very knowledgeable of my insurance plan. I will definitely go back there next year.
11.2021Sierra
Awful experience. They did the glaucoma test 4 times on each eye. I have NEVER had it done so badly before and I have had many glaucoma tests in my life. Upon arrival, they had me remove my contacts and then gave me paperwork to fill out in the waiting room. I can't see well so I asked to put my contacts back in and they said no! Additionally, I have worn contacts for 12+ years and I never was forced to wear a trial pair for 2 weeks except for my very first pair. They are refusing to release my prescription to me until the trial is complete but they are currently out of trial pairs until further notice. I am wearing my last pair of contacts but am unable to buy any new ones. They also charged an outrageous amount for the trial and follow-up. I will never go there again.
11.2021Randy
Excellent service and attentive to detail to be sure my order is correct. Very professional and put me at ease and a comfortable experience. Do not trust your eyes to anyone but Pearle Vision.
11.2021Priscilla
We made an appointment online. My husband is not able to have his phone at work, so he missed a call from an employee that was trying to find out whether or not we had vision insurance. This employee called again and left a message with a really nasty tone - “Considering you haven’t returned our call I’m going to assume your not coming to the appointment and I’m going to be cancelling it”. She also said “the ball is in your court if you decide to make another appointment” and she “isn’t going to keep harassing him about an appointment”. This appointment was made 5 days ago and was scheduled 5 days from today. There would have been plenty of time for him to call back, but this employee didn’t give the opportunity. We did not reschedule because we wouldn’t want to receive care from an office with such horrible customer service. I did call to leave a complaint, and the customer service representative I spoke with was very kind and helpful.
11.2020Tom
Exceedingly frustrating to work with and that really is just for the appointment. We finally gave up and booked somewhere else. I found this place through my insurance's website. I booked an appointment online, which was several weeks into the future. Which was way too long as to be reasonable. Then I called the office and asked if they do walk-ins and was told no. Which is odd since it is in the mall. Frankly, I am not sure if I believe that they do not. Was offered a "sudden" earlier appointment- early by several weeks. Only to receive a call indicating that the doctor has decided to take that day off. Now I am back to square one, with an appointment offered many weeks out again. Ah no thanks . . . I have excellent insurance through VSP and I do not see a reason to chase someone to actually do their job. Off to Weaver . . . where I find I can get an appointment very easily. In summary, just walk on by. Go somewhere else . . .
11.2019Sandy
Dr. Rohrlick was extremely thorough and personable. I felt nothing but confidence in her ability to examine my eyes and answer my questions. Choosing and ordering glasses at this Pearle Vision store was also a very smooth and positive experience.
11.2016T
Dr.Rohrlick, is the only optometrist I Trust with my eyes she has shown to be Extremely professional and caring, I have been seeing her for more year's than I care to admit and have never felt rushed. For those that had a bad experience, trashing her doesn't persuade those patients that feel the opposite. I would recommend her to everyone AND I DO!!!
11.2016