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Petco in Paoli (82 E Lancaster Ave Suite A-1b, PA 19301)
About:
Chain with pet food & supplies such as toys, beds & pet technology products, plus medication.
Petco is located in Paoli (Pennsylvania state) on the street of 82 E Lancaster Ave Suite A-1b. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1610-640-2621. You can get more information from their website: https://stores.petco.com/pa/paoli/pet-supplies-paoli-pa-2886.html. The coordinates that you can use in navigation applications to get to find Petco quickly are 40.041501, -75.479688. Scroll down to find out opening hours, reviews and other important information about Petco.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Shari
Great grooming for my mini poodle Lena. Friendly and helpful staff. Lena is well cared for and is at the peak of cuteness after each grooming.
09.2022Sonia
I received excellent customer service from Petco employee, Andrew. Before going to the store, I called to make sure that a member of the staff was knowledgeable about goldfish and could help me give the best care possible to the 2 goldfish my 7 year old had won at a local carnival. It's amazing distress we feel as parents over something as minor as goldfish care - but goldfish, I learned from the many YouTube videos I watched - are not as easy to keep alive as they are to win. It would crush me if I bought the wrong bowl, food etc and my daughter's 1st pets did not survive consequently. Andrew was empathetic to my to anxiety, and also respectful of my budget. (Other pet stores I had called were pushing me to drop $200 on an aquarium when it is an absolute unknown how long a carnival goldfish will live, regardless of the size of its environment). Andreq sold me exactly what I needed to give my daughter the best chance of caring for her new pets. And, both fish are thriving! Thank you, Andrew and Petco.
08.2022Vaughn
I took my golden doodle puppy to Petco for a haircut. I was apprehensive because his appointment wasn’t with his normal groomer. I gave the new groomer specific instructions on cutting my dogs head and face as we like it longer. This girl scalped my dog and completely cut his beard off. I’m very disappointed. This is Maxwell’s worst haircut to date. Can’t wait until it grows out. Should have saved my $100 or just waited for Patrice. *Update* Petco was very understanding and credited us with a free grooming with Patrice and a gift basket filled with toys and treats for Maxwell . They were very professional and accommodating. Thank you for trying your best to fix the situation Petco. Much appreciated!
08.2022Charles
Nice store, but very small for a Petco, I'll go back though, staff was very friendly.
08.2022Mishel
Never bring your dogs here for grooming. My dogs had an appointment at 1. They claim the groomer had to leave and they called me at 1:45 - I had no missed call or voicemail. By 4 I went back around to check if they were done b/c they don’t answer the phone. Turns out my dogs were never groomed and got to sit in cages for 3 hours because of these incompetent people who couldn’t manage a phone call or two. Never coming back
07.2022s
Store cancelled my online pickup order without notifying me. Then wondered why I was upset since I'd gotten "pickup is ready" email. But no cancel notice.
07.2022olabode
Another Petco grooming fail. Showed up to my appointment 10 mins late only to hear “sorry we can’t fit you in today cos your late” “Oh but we have availability tomorrow.” Absolute rubbish. Never mind I called 3x on the way and no one picked up. Would have saved the 20 min drive. So if you’re 10 mins late you can’t get groomed? Wow.
06.2022Angel
My dog is a gorgeous miniature golden doodle named Maxwell. Our groomer was on vacation, so we decided to try someone else at this location being that we had a family photo shoot set up for my son’s birthday which was quickly approaching. Maxwell being an Instagram star also had a personal photography session planned along with our family session. When my husband arrived, he informed the groomer of exactly how we wanted the cut and specifically stated to her, “Please do not cut the hair on his face as we like a shaggy look for our puppy.” The groomer responded, “Sure, no problem. He will be done in about an hour.” My husband asked her if she was sure being that Maxwell’s typical grooming appointments last about 2-3 hours. She said yes. She will be done in an hour and will call… red flag number 1! She calls shortly under an hour and when my husband arrived to pick up Maxwell, he was absolutely devastated! She trimmed off all of our puppy’s hair and completely clipped of his beard and shortened his face hair unevenly. My husband takes such pride in having a matching beard with our puppy and was speechless! When he sent me a photo of the dog, I was baffled. Our Maxwell looked like a completely different dog! He was barely recognizable. We were so upset that our family portrait was not going to be how we envisioned. Needless to say we canceled Maxwell’s photo session until his hair could grow back. I know it may seem like I’m exaggerating, but it’s our dog and we requested a particular style for him… it’s disappointing when our request is 100% undermined, especially for a service we are paying for. We spent $130 to have something done that was not what we requested. I would have given this place 1 star, but I chose to give it 4 stars because the general manager there Annie T. really did a phenomenal job in working with us to try to make the situation better and even though there wasn’t too much she could do to fix the grooming experience, she refunded me and even gave us a little gift bag, which we deeply appreciate! Most importantly what Annie did was respond in such a genuine and caring manner that I felt so much better. She is an amazing manager and certainly deserves a raise. Her customer service skill set is impeccable and I can say that I’m satisfied. I mean any one can give you a refund and a little treat, but not everyone has the demeanor and professional tact to make the situation feel better! Annie is the reason my rating for this store is higher and I just want to thank Annie for being amazing! I even called corporate to notify them of how Annie saved the day! If only all places could have an Annie… the customer satisfaction would sky rocket! Thanks again Annie T. We appreciate you!
04.2022Genesis
Clean store and friendly knowledgeable staff. Stopped in for supplies and to look for another bearded dragon for my son. Let with a healthy pet. I took away one star for the lack of bearded dragon knowledge. The staff recommended meal worms and calcium sand for it, which is what they were using in their setup. Meal worms can stunt juveniles growth and calcium sand can cause digestive impactions as well. Despite that, it was a good store. Just do your research before you purchase an exotic pet.
12.2021Mark
I order my dog’s Hiro food from Petco and it is delivered online. They have the special brand and type of dog food that I need, so it all works out. Delivery is reliable and I have multiple physical stores to visit if that becomes necessary and the people there are obvious pet lovers so they are very friendly and generally well informed.
09.2020