jewelry store
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Kay Jewelers in Summerville (436 B Azalea Square Blvd #17, SC 29483)
About:
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Kay Jewelers is located in Summerville (South Carolina state) on the street of 436 B Azalea Square Blvd #17. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18438711671. You can get more information from their website: https://stores.kay.com/sc/summerville/2667?cid=seo-listings. The coordinates that you can use in navigation applications to get to find Kay Jewelers quickly are 33.040384, -80.157991. Scroll down to find out opening hours, reviews and other important information about Kay Jewelers.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Amanda
About a month ago, I purchased a necklace along with the warranty. Two weeks ago, I accidentally popped the chain so I took the necklace in for repair. The sales associate that helped me seemed very happy to do so. I was surprised that the time for repair seemed a little long, but I received an email two days early to let me know that my jewelry was ready to be picked up. Today when I went in to pick it up, I was helped by Kyoko, who is the same young woman that sold me the necklace. She is very professional and exceedingly friendly, and she made my experience with Kay Jewelers a positive one. All of the cases were stocked with unique pieces and the store was clean. The prices for different pieces I asked to look at were reasonable. I don’t ever wear jewelry, but have decided to start. I will definitely be shopping here again in the near future. I highly recommend Kay Jewelers to anyone looking for a little something extra or for jewelry as a gift to someone they love.
08.2022Lindsay
My ring has been at the repair center for almost FOUR weeks. I dropped it off at the Azalea Square store on July 6th, it was supposed to be back on July 22nd. It needed to be re-dipped and the solder repaired. The design center reached out to the store and it took someone two weeks to reach out to me about the design center request, and then respond back to the design center. I've been promised TWO return dates by the store since then, no ring yet. Customer service tried to call [the store] today to find out what is going on. No answer, so an email was sent and I was told it would take 3 days for them to respond back. Not happening. I'm taking my happy butt to the store tomorrow because every answer I get is very vague. WHERE IS MY RING? Am I getting my ring back or did it get 'lost'? Stolen? The appraisal on the ring was also ridiculous and I almost laughed when the lady told me. My husband and I have shopped at Kay's since 2008, but this may be it. I'm so irritated and really don't know what's going on or why NO ONE can give me an answer on my ring and when it will be back. This is absurd.
08.2022Eva
If you need any consultant assistance when you visit Summerville Kay's Jewelry store, ask for Kyoko she's the best!!
08.2022cody
Great experience working with kyoko. Thank you so much for helping us through the next steps of me and my soon to be wife. She worked out our price and budget very well and helped us pick out the perfect ring for the price!
06.2022phillip
Came in to buy a gold necklace and bracelet for over 8k cash would not even address me I will go to a real jewelry shop that greats you with enthusiasm and offers you a drink. this was gross customer service definitely the dollar general of jewelry
06.2022Jason
Great selection. Good pricing We received good service until we got to the cash register and turned down the additional service plan I do not know what incentives they offer for sales people and managers to push service plans but they were literally not going to size the $2500 ring I had just purchased unless I paid an additional fee since I opted out of the service plan. And they were downsizing and not adding gold. They only agreed after 5 minutes and me canceling the sale to size the ring.
05.2022Shannon
The ladies at Kay's Jewelers made me feel like a and I was just there for an ear piercing lol. They were so sweet and complimentary. I had to wait about 20 minutes to get my piercing (not a problem at all) because the licensed ear piercer was helping another customer via phone. Another associate came and cleaned my rings and chatted with me while I waited. They were super inviting and fun to be around. Customer service was top notch.
02.2022Evan
This Kay Jewelers at Azalea Square in Summerville is a great place to go for quality jewelry at a good value. I really like the selection and everything that they have available here. I have been happy with all of the purchases that I have made from here. Good overall experience.
01.2022Tom
I just have to say how wonderful of an experience I had shopping this location for remembrance gifts for my sisters after my mother passed. Sheila, Reba and Krystal were so helpful with picking out the perfect Locketts for them and ordering them for me . I could not have done it without there help and want to make sure they know it. Thank your so much for being so kind and helpful.
11.2021Amie
Went to store to get ring sized and purchase warranty. Had issue with Credit card. Was advised to call customer service. I asked was she sure they was open. She stated yes. She even mentioned maybe I hadn't paid my credit card bill. Which I felt was very unprofessional. Credit card department closed on Sunday. Spent an hour on the phn. On Monday I called corporate to advised of my unhappy experience. They explained store associates have a special number they can call for credit cards issues. Still had to return on Monday hoping for a better experience.
09.2021