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The UPS Store in Memphis (4728 Spottswood Ave, TN 38117)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in Memphis (Tennessee state) on the street of 4728 Spottswood Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19016846245. You can get more information from their website: https://locations.theupsstore.com/tn/memphis/4728-spottswood-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 35.113315, -89.905524. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
Melissa
The rudest manager I’ve ever met! There was a long line of customers and only one employee taking care of everyone. I had just taken my sick dog to the vet and absolutely had to drop off a packageS I pulled right up to the fro t door, leaving my dog in the car, only to realize it was going to be much longer than I expected. I put my dog on a leash only to have the manager yell at me that I was not allowed to bring my dog in to the stirred although the girl at the front counter said I could do so. The manager said oh well you should not have brought the dog with me it’s been hot all week!!! HORRIBLE CUSTOMER SERVICE! No exception at all!!!! I will never be back to this location! I’m sure you don’t care about one person like me but it was so incredibly rude
07.2022Melissa
The rudest manager I’ve ever met! There was a long line of customers and only one employee taking care of everyone. I had just taken my sick dog to the vet and absolutely had to drop off a packageS I pulled right up to the fro t door, leaving my dog in the car, only to realize it was going to be much longer than I expected. I put my dog on a leash only to have the manager yell at me that I was not allowed to bring my dog in to the stirred although the girl at the front counter said I could do so. The manager said oh well you should not have brought the dog with me it’s been hot all week!!! HORRIBLE CUSTOMER SERVICE! No exception at all!!!! I will never be back to this location! I’m sure you don’t care about one person like me but it was so incredibly rude
07.2022steve
Very rude on the morning of 5/28/22! Moved on to the Highland store and got great service. Thanks Highland store
06.2022steve
Very rude on the morning of 5/28/22! Moved on to the Highland store and got great service. Thanks Highland store
06.2022Kendra
Wonderful customer service! The line was long but the team member was friendly and assisted everyone in a timely matter. She had such a positive attitude given the crowd and I will definitely continue coming here because of that fact.
02.2022Marie
This is the rudest ups store I have ever been in. They seem put out to do there job and yell at customers. If there was another option around here I would never come back to this location.
02.2022Kendra
Wonderful customer service! The line was long but the team member was friendly and assisted everyone in a timely matter. She had such a positive attitude given the crowd and I will definitely continue coming here because of that fact.
02.2022Marie
This is the rudest ups store I have ever been in. They seem put out to do there job and yell at customers. If there was another option around here I would never come back to this location.
02.2022Jourdin
This store used to be awesome but for the past several months it has been nothing but terrible service if they even acknowledge you at all. Closed my box after being there for years and gladly went through the trouble of changing my address everywhere just to not have to go in to this location. Give it about 6 months for the staff to change yet again and I guarantee you'll have a better experience. Right now, it just couldn't get much worse.
12.2021Jourdin
This store used to be awesome but for the past several months it has been nothing but terrible service if they even acknowledge you at all. Closed my box after being there for years and gladly went through the trouble of changing my address everywhere just to not have to go in to this location. Give it about 6 months for the staff to change yet again and I guarantee you'll have a better experience. Right now, it just couldn't get much worse.
12.2021Taylor
Whoever was working on August 17th 2021 at this location in Memphis is the worst staff of any service provider of all time. I work an 8-5 and hurried after work to try to get a passport photo taken. I arrive at 5:10pm. They turned me down. I asked if I needed an appointment or if they only did it at certain times. The staff said no they just “didn’t feel like getting the equipment out right now”. Disgusting way to treat a customer.
09.2021Taylor
Whoever was working on August 17th 2021 at this location in Memphis is the worst staff of any service provider of all time. I work an 8-5 and hurried after work to try to get a passport photo taken. I arrive at 5:10pm. They turned me down. I asked if I needed an appointment or if they only did it at certain times. The staff said no they just “didn’t feel like getting the equipment out right now”. Disgusting way to treat a customer.
09.2021Taffy
UPS Store have the best customer service, and their delivery service, is great also. They are very patient, when you are sending, or going to pick up a package, in the store. They always smile, and , get you in, and out, in a timely matter. I love that they take a picture of your package, when they leave it at your front door, and then text you, to let you know your package is on the porch, when no one comes to the door. Thank you ☺️ guys 🐱 so much 💗, add keep up the good work. I appreciate you.
08.2021JP
The UPS Store #892 4728 Spottswood Ms Bridget and Ms Erin go above and beyond regarding customer service. I am ALWAYS in and out in no time with no problems. Don't have the perfect shipping supplies OR, even better, they have cheaper shipping supply options? They are there to help you get your package to your destination the safest and cheapest way. And, you get to track it. If you happen to forget and leave your own shipping supplies you brought that were not used, they will discard for you (bc they cannot use) and not call you out on it. (Smile) Thank you for always taking care of me!!
08.2021Taffy
UPS Store have the best customer service, and their delivery service, is great also. They are very patient, when you are sending, or going to pick up a package, in the store. They always smile, and , get you in, and out, in a timely matter. I love that they take a picture of your package, when they leave it at your front door, and then text you, to let you know your package is on the porch, when no one comes to the door. Thank you ☺️ guys 🐱 so much 💗, add keep up the good work. I appreciate you.
08.2021JP
The UPS Store #892 4728 Spottswood Ms Bridget and Ms Erin go above and beyond regarding customer service. I am ALWAYS in and out in no time with no problems. Don't have the perfect shipping supplies OR, even better, they have cheaper shipping supply options? They are there to help you get your package to your destination the safest and cheapest way. And, you get to track it. If you happen to forget and leave your own shipping supplies you brought that were not used, they will discard for you (bc they cannot use) and not call you out on it. (Smile) Thank you for always taking care of me!!
08.2021Antonio
They will have you in and out in no time! The service is usually, always fast and friendly especially if you have everything situated and know what you want before you get to the counter. Thanks Team!
08.2020Cheryl
Love my UPS store and delivery in East Memphis. The staff at my store are friendly and professional, and very helpful. I find UPS easier to use than most other delivery services I love that I can sign up to get alerts for shipping and delivery AND that I can change the delivery instructions when I get my shipping alerts. I haven't been successful with this for other delivery services.
08.2020Antonio
They will have you in and out in no time! The service is usually, always fast and friendly especially if you have everything situated and know what you want before you get to the counter. Thanks Team!
08.2020Cheryl
Love my UPS store and delivery in East Memphis. The staff at my store are friendly and professional, and very helpful. I find UPS easier to use than most other delivery services I love that I can sign up to get alerts for shipping and delivery AND that I can change the delivery instructions when I get my shipping alerts. I haven't been successful with this for other delivery services.
08.2020