cell phone store
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Cricket Wireless Authorized Retailer in Converse (8316 Seguin Road, Farm-To-Market Rd 78, TX 78109)
About:
Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.
Cricket Wireless Authorized Retailer is located in Converse (Texas state) on the street of 8316 Seguin Road, Farm-To-Market Rd 78. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12102909443. You can get more information from their website: https://www.cricketwireless.com/stores/ll/US/TX/Converse/8316-FM-78. The coordinates that you can use in navigation applications to get to find Cricket Wireless Authorized Retailer quickly are 29.496302, -98.323820. Scroll down to find out opening hours, reviews and other important information about Cricket Wireless Authorized Retailer.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Health and safety
- Staff wear masks
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Edward
I cannot say enough about the great customer service I received.. Jessica and Felton are #1!!!
03.2022Rebecca
Very disappointed have been a customer for a couple of years they told me that there specials were for new customers only and that company policy says that all deals are for new customers looked at a new phone to upgrade mine new customer can have it for $70.00 I would have to pay $329.00 plus activation how is that even close to fair also the clerk was not very helpful and did not know about the phones he had to look it up on Google which i already did so when he did not tell me correctly i knew it. So the customer service is not good at all. Buyer beware
01.2022Carlton
Very unpleasant and very disappointed with my visit because all they care about are new customers and they all but tell you at this store I've been a customer for a very long time they will let a new customer get a nice phone for $70.00 and charge a customer $329.00 to upgrade to the same phone they are not very knowledgeable about there phones and had to look it up on Google so buyers BEWARE
01.2022Yolanda
I was very pleased by my service! Crystal helped me to transfer all my data from my other currier to Cricket! I appreciate that she answered all my questions and did all she had told me on the phone two weeks before I went in to change my service! She's very knowledgeable and kind! That sure helps us seniors who don't know too much about this technology of today! Thank you Crystal!
07.2021Nickie
Visited this store today around 2pm not busy walked in 2 people sitting at table on their phone, seems like they really did NOT want to be there or care to take my business or sell me ... wow really I need their job seems soooo easy...so the girl working never got off the phone even while I was trying to talk so seems like her phone was more important...wow really??? The guy could have mad me a customer but didn't seem like he wanted to reel me in ..smh even though they could not help they sure did not care to make me their new customer even after telling them I was with someone else....I had a similar experience with Spectrum one time and they could have really got me because I was there to change carriers. So sad but true this is the new norm. no customer service no going above and beyond..just sitting there collecting a check ...so guess I will apply for a job with them..what's the worst that could happen I might have to stand up and talk top someone that walks in while I am busying myself on my phone because it is so slow? Really people really????!!!!!
07.2021Shawna
If u could give 0 stars it would be more appropriate. The two ladies working are rude not only 2 us but an older gentleman that came in. Rolling their eyes. Acted like we were a bother to their day. Wont come into this location again!
07.2021Gloria
Haven’t had a bad experience here so far. They usually try to get you what you need. The only thing I don’t like is the activation fee they charge and their selection of cases. They don’t have a wide selection for any particular phone. Customer service is usually good! 👍🏽
07.2020L
The employees are amazing, one of them helped me fix my GPS that wasn't working and saved me money since I didn't have to purchase a new phone! Really made me happy
07.2020S
I was at this location February 27, 2019 at 10 AM and the young man working was SO RUDE! He talked down to me like he could not be bothered. If I was making a decision just based on this employees customer service I would never have switched carriers BUT my mobile service is AWESOME I just won't go to this location again.
07.2019Tom
Been with Cricket for several years . Switched to T-Mobile, that was a huge mistake. With T-Mobile I do not have phone service in lots of areas within San Antonio and the Hill Country. With Cricket never once had that problem. I am back with Cricket. Highly Recommend Cricket, if you like to be connected.
07.2019