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Bank of America (with Drive-thru ATM) in Katy (9410 Spring Green Blvd, TX 77494)
About:
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.
Bank of America (with Drive-thru ATM) is located in Katy (Texas state) on the street of 9410 Spring Green Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12817124728. You can get more information from their website: https://locators.bankofamerica.com/tx/katy/financial-centers-katy-16727.html?utm_source=GMBlisting&utm_medium=organic. The coordinates that you can use in navigation applications to get to find Bank of America (with Drive-thru ATM) quickly are 29.699227, -95.812682. Scroll down to find out opening hours, reviews and other important information about Bank of America (with Drive-thru ATM).
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Available amenities
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
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Steve
Terrible location and should be avoided at all cost. Needed to talk to someone about a deceased relative's account but never got the opportunity. This location is way understaffed and that is a reflection of Bank of America. They are an awful organization and I am glad I took my banking needs elsewhere. Note to the wise -if you go there for ANY reason other than to deposit or withdraw (which you will wait in very long lines for the single teller they usually have) make an appointment. You will sit there for hours before you get seen by the 1 or 2 "bankers" that are available to help you. The one bright spot of this location? Laurent is a very caring and polite and does his best to help but is very limited in what he is able to do.
07.2022Dia
Although it was five minutes to closing Mr.Laurent Evrard still we above and beyond for me. I truly appreciate his kindness and help. Customer service was on point!
03.2022Vinny
This is the slowest bank I have ever seen in my entire life.. 1 teller with the line out the door.. Managers sitting at desk doing nothing. hope they go out of business.
03.2022S
There is bad, there is awful, there is Bank of America, and then there is this branch. Have mercy on humanity and close it down. They lost - literally lost - my money (a check issued by 5heir own bank) and would not take responsibility for it but the branch manager wears a pocket square! Avoid if your handling anything more than $25..
12.2021Reid
Can’t access the lobby for the ATM. Drive through line a mile long and the other lane is broke down. Not like I don’t run 7 figures through your bank every year. Headed to Frost.
11.2021Jose36
Manager and employees very discriminatory. Manager assured me their was a limit for check cashing but when I called all other banks of America everyone said their was no such limit. Maybe it was just this bank with a limit but definitely felt discrinated since I have brown skin and construction clothes.
09.2021Jorge
Worst customer service at this location. I scheduled an online appointment at 11 am to review the option for a loan. Waited 43 minutes and the person I had the appointment with never came out of the office to tell me that he was running late or that it will take X number of minutes so I could make a decision to reschedule or wait. Thinking to move my accounts to another bank.
09.2021John
We visited the bank to open an an account and get secured credit card. My wife and I got 1st class service from the manager and Jenny the customer service. She took time to explain the accounts we open both bank account and credit card and my wifes credit was approved. unfortunately my credit card was denied. All the same I liked the service. Kudos BOA Katy branch.
09.2020Mr
Bank teller would not allow me to cash in a small amount of change that was correctly rolled unless I had an account with them. Legal tender American money!!! All quarters which shouldn't be a big deal. Left and went to another bank and the only thing they asked me is how I wanted my cash!!! I see why they have such bad reviews. They could've asked for my id since I didn't have an account but the teller just turned me away. Would give 0 stars if possible.
09.2020Gioconda
I came here to ask for information and Laurent the Manager was the most helpful. He booked me to speak with his staff and they took the time to explain me the best options to refinance my mortgage. I will come back as Brad have given me options I did not even consider before. Very educational and helpful visit.
09.2019