jewelry store
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Central Diamond Center in Richardson (818 S Central Expy #1, TX 75080)
About:
Modest family-owned jewelry shop buying gold & featuring custom rings, diamonds & repair services.
Central Diamond Center is located in Richardson (Texas state) on the street of 818 S Central Expy #1. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1972-761-0358. You can get more information from their website: https://www.centraldiamondcenter.com/#utm_source=google&utm_medium=local&utm_campaign=Richardson. The coordinates that you can use in navigation applications to get to find Central Diamond Center quickly are 32.940770, -96.746310. Scroll down to find out opening hours, reviews and other important information about Central Diamond Center.
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- Wheelchair-accessible car park
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Nick
It’s Friday, they close at 6? Traffic wreck made me 10 minutes late!! What did they say? We will wait!!! This place truly cares about customer service!! My jewelry repair was top notch and strong and their pricing was great!! Found myself a new jeweler and I will tell everyone!!
09.2022Brittany
I went to CDC about 1 year or two ago to have a gold necklace repaired and the experience was pleasant. Based off that experience, I decided to return. I took a gold necklace in for repair on May 9th. I was told I would receive a call within 1 to 2 weeks. A month went by without any notification from CDC. I decided to stop by on June 8th to retrieve my necklace and take it somewhere else. The work was actually completed and the response I received was "oh we normally text". I informed them that I never received a call or text. They didn't seem too concerned about their mistake and lack of communication. I was told the necklace was repaired with 14k gold and after inspection, it looked much like a silver material. She even had to re-clean it. I wasn't happy with the work or service but I made my payment. I don't plan on returning.
07.2022Itai
Wonderful service and great prices. There are so many jewelry stores that mark-up their prices and try to entice you with "75% OFF!" sales...don't fall for them. Eli and his staff are honest, friendly, and fair. They don't mark up prices and they always come in less expensive than the big name retailers. Can't recommend them enough and will be back for all my future jewelry needs.
11.2021Jennifer
I checked out the google reviews and it sounded like this jewelry store had great customer service. I’ve always passed this shop on the way home so decided I would give them a shot. I have a set of wedding bands and engagement ring that was too loose and kept spinning throughout the day when I wore it. I had seen on my sister’s ring that you can add little “bumps” so that you don’t have to completely cut and resize the ring. I stopped into the store and was greeted right away. The man at the counter was very friendly and got me with Liz who helped me and took a look at my rings. She was very sweet and helpful. I left my rings with her and got a call the next day for a quote on how much it would be to add the little gold bumps to all three rings and install a loose diamond that fell out of my wedding band. I felt their prices were very reasonable and I received the rings back in about a week. I was very happy with the work and customer service. When I received the rings back, they were so sparkly and beautiful. They were even cleaner than when I first got them. I would definitely recommend this store for all your jewelry needs. They have wonderful customer service, reasonable prices, and great workmanship.
11.2020Ray
We have sold gold and silver here and the experience was great. We decided to have our wedding bands made here afterwards. Elizabeth and Eli were great! The customer service was super and the rings are incredible! They used our jewelry and created the most unique rings for us. They both listened to what we were looking for and went way over the top with it. We both would refer anyone here that is looking to purchase jewelry or have a custom piece built.
11.2020Willie
Ordered a Mother’s Day pendant necklace w/family birth stones. They called to confirm the months I needed as the site I went thru did not let me. Was excited they followed up and we got the stones noted. Gift arrived in the time expected and my wife absolutely loves it as each time she wears it - the whole family is with her. Great company.
11.2020SAMANTHA
Eli and his team did a phenomenally job for us. I couldn’t be happier with the result. I had brought in a loose diamond and after looking at all the catalogs that’s available, I couldn’t find a design that I like. There are all these little intricate details that I like from each of these ring catalogs. Eli and his team Elizabeth helped me worked in/ customized the ring of my dream. I get to see the modeling/ CAD ( computer aided design) prior to the fabrication of the ring. The modeling shows you the top and side views. Super helpful process, if you’re the kind of person that like things to be precise. The ring turns out to be absolutely gorgeous and I always get compliments when I have it on. They are Rockstars!! Always super friendly and helpful when you have questions. You can only get this kind of service and attention to detail from a store like this, where the Owner actually do come in and interacts and care about the end product and repeat businesses. His passion is clearly rubbed off onto his team. I wouldn’t go anywhere else in the future. Highly recommended. I would have given them 10 stars is possible!!
11.2019Elisa
I would recommend this company 100%. You can tell they take pride in their company, work, jewelry and making sure you walk away feeling completely satisfied! They're honest and thorough. I appreciate that they are a family owned company. Its very inviting and they take care of you. They take the time to answer any and all questions. I will ONLY buy my jewelry from them because I trust them! My husband bought both my engagement and wedding bands from them and they are gorgeous! I love that there is no turn over rate at this company! I know who I am speaking with and it's nice because it's familiar! I trust this company 100%!
11.2016Michelle
I am not one to leave reviews UNLESS the experience I've had is either off the charts or terrible. I'm happy to say though, this review is for an "off the charts" experience. I went in with my husband about 4 days ago to inquire about a custom made band that I wanted to go with my engagement ring since I didn't get a band upon getting married. Anyway, as we walked in there and asked this couple (the owners) about adding a band to my ring, Liz's husband (can't remember his name) had what he called "the perfect band" in mind as he reached for it. He explained to us how much more expensive it would be to get a custom made band even without the amount of diamonds I was wanting on it. After talking for a while and seeing how the band they already had was a better choice, I couldn't help but realize what a great salesperson he was not only because he did a great job convincing me but because he was genuine about everything he said and despite my doubts and uncertainty to believe him, his professionalism and expertise made me feel comfortable as I trusted he knew what he was talking about. Once I went to pick it up, I was as excited as I was when I saw the e-ring for the first time. Liz didn't only seem to be excited for me, she was excited with me as she saw me open the box and see my polished like new ring with the band attached to it. The professional who worked on my ring was there as well and was happy to watch my excitement. All of this is to say, I can't express how grateful I am for their great customer service. They are genuine and truly care for their customers and understand that despite it being just a ring the sentimental value that it carries makes it hard for one to trust leaving it in someone else's care. I will def be coming back in the future.
11.2016Cory
I decided to buy a mother's ring from CDC based on the great reviews I read. The ring was a Christmas gift for my wife from our daughters. The web site said it was to ship and be here in plenty of time for Christmas. Then I got another email saying that it would not ship until the 26th. Of course I found this upsetting! I wrote to Eli to express my displeasure after reading so many good things about their customer service. I really didn't expect anything more than a apology. What I got was an upgraded ring, which is absolutely beautiful, straight from the store and shipped overnight at their expense! All in time for my girls to give it to their Mom on Christmas morning! I would give them 6 stars if I could. Great service, caring owners and quality work!
11.2014