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Chase Bank in San Antonio (7559 Northwest Loop 410, TX 78245)
About:
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Chase Bank is located in San Antonio (Texas state) on the street of 7559 Northwest Loop 410. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1210-681-7496. You can get more information from their website: https://locator.chase.com/tx/san-antonio/7559-nw-loop-410?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjAzODM0NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Chase Bank quickly are 29.443403, -98.639396. Scroll down to find out opening hours, reviews and other important information about Chase Bank.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Let
I went in with my daughter to apply for her first credit card and the teller said we needed to go on-line to apply. She was very helpful and gave us all the details on how to apply. I previously had called the 800 number and they said we could apply on line or at the bank. She didn't offer that option at the bank and I mentioned it to her. She went to speak to the banker and he met with us and took the credit card application. Mr. Rodriguez stated that we should have made an appointment but he would squeeze us in between his appointments. He was very helpful and gave my daughter all the information she needed to choose which credit card would work best for her. He had great customer service and put the customer first. Thank you!
08.2022Diego
I always insert money because of my business around 9pm or 10pm to deposit and the drive thru lanes never wanna work. Please Fix This Technical Issues
08.2022L.
Tellers are super slow! The need to hire more Tellers or add more drive up lines only has 1 drive up line this is RIDICULOUS! 😡
08.2022Deborah
Quick drive thru tellers. I definitely recommend this bank.
07.2022Richard
Mixed thoughts on the review. Monica, the branch manager, is awesome. She gets 10 stars. On a corporate level, Chase gets -10 stars. They are clueless on how to resolve urgent technical issues quickly. It took them several months to resolve problems. The branch itself is sometimes understaffed, which slows down the ever increasing long line.
05.2022Jerry
This bank is so so awful they never have change for my business or my deposit always wrong and the staff is rude.
03.2022Ana
Horrible customer service. They have no clue I. How to manage the pressure of having a long line. Bank was short staffed. One employee explain one process and the other one was rude. Unable to speak to a manager. They need more training. Specially at setting right expectations and explaining business customers the process instead of pushing them to the side and helping everyone else.
02.2022Annabelle
I shared an account with my Father. He had social security checked automatically sent to this bank. Social Security pays a month behind to make sure they are not paying for someone whom was not alive on the scheduled payment. If an individual was alive in May 14 then they pay you on June 15. My father died June 29 but his social security allotment was deposited July 15. My father had specifically instructed me if he died within the allotted month's time, then I was to used that money deposit toward his funeral expenses I was also to use the $250 Social Security pays when someone dies. Unfortunately, I wasn't able to do both of these things because Chase automatically returned the allotment for June back plus Social Security didn't pay the $250 when he died. Chase even change the account to include feed of $8 every month using the little money I had on the account. They eventually closed it when there wasn't any more money on the account. I believe that when one of the two people in the account first, the surviving account holder has a say to what happens to the account.
12.2021Nick
App cannot schedule appointment. Front staff did not provide banking solutions or remedies. You have lost my business. Also ATM did not accept cash.
12.2021Ashleigh
The service that we received today was horrible. We already have two accounts with chase and wanted to open another checking account. We waited for over an hour to be seen only for one of the bankers to come out and tell us 2 min before they closed that they couldn’t help us today. The situation could have definitely been handled a lot better and I will never use this location again and I am strongly considering closing all accounts that I have with Chase.
12.2018