furniture store
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RH Outlet San Marcos in San Marcos (3939 I-35 Space 965, TX 78666)
About:
Upscale home goods brand featuring chic, timeless furniture, textiles, lighting & more.
RH Outlet San Marcos is located in San Marcos (Texas state) on the street of 3939 I-35 Space 965. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15123530504. You can get more information from their website: https://www.rh.com/store-locations/index.jsp. The coordinates that you can use in navigation applications to get to find RH Outlet San Marcos quickly are 29.830575, -97.978515. Scroll down to find out opening hours, reviews and other important information about RH Outlet San Marcos.
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Available amenities
Payments
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store shopping
Unavailable amenities
RH Outlet San Marcos doesn't have any unavailable amenities.Categories
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Paticularly
Not much here but a few overpriced items. Definitely not worth a trip out unless you need an area rug. Then I highly recommend this place.
06.2022Aldo
5 stars for a pretty good store experience. Staff is friendly, attentive, willing to answer all of your questions. Yes, this is a Restoration Hardware store. So it IS still very pricey. Everybody should be aware of the price level you are walking into. But hey, you get what you pay for. In this case, items made of amazing QUALITY. There ARE damages to some items, typically priced accordingly. Discounts range in amount, 50%-80%, all items have tags with a detailed written explanation of discount(s) and damages if any (pictured). They confirmed that they get new product every Friday! Which all goes straight to the sales floor. Which is great. Once you purchase large furniture, store associates do a walk through with you, as you agree to any damages, if any. Stock employees then wrap up your items, and meet you in the back of the store to load up your items into your vehicle. Only 15 minutes after purchase! Overall great store, variety of product, great quality items. It's nice to have this discounted option, way better than full price at The RH in the Domain in Austin!
02.2022John
Only if you are interested in damaged furniture in very limited quantity. I honestly expected more from RH and I would suggest they not have an outlet as this damages the brand.
11.2021MJ
All the little fun toys near the checkout are gone. Sad face. Store was unappealing & needs some color to brighten it up. Just a bunch of drab furniture. And meh light fixtures. They had some kind of weird outdoor chairs that didn't seem to have legs.
08.2021Rene
Careful, you need to at the store and the store has policies to not support purchases online or on the phone or even if you already said firmly you will buy their merchandise I want to warn future customers in purchasing in this store. Their policies are somewhat unreasonable and have little interest in supporting the customer. If you ware not on your way to the store they won't reserve it for you even if you already know the furniture you want. It might seem reasonable they have no way of guaranteeing you are on your way. They want you to say that. So you can easily say you are on your way and tell them your 3 hours away or whatever. Althouhg you already spoke with the other companies that do the delivery, know the people in the store or in the moving company. This is why Matt at RH not only gives RH a terrible reputation but is clear why he will never have any work better than he has. He has no human sensitivity for doing business or treating others well. He doesn't understand that businesses are done with human's between humans. He even goes ahead and say "things are getting heated" although things were not heated and thus after his comment they did. I conduct myself with honor and dignity and addressed him respect and honesty throughout. But his policies apart being unreasonable incentivize customers to lie to him. He has no way of knowing where I am, how I am travelling...but I can guarantee my seriousness of doing business because I know who helped me at the store, the rental business (btw who treated me fantastically, highly recommend Tiffany at 2 runway), my willingness to buy it over the phone and my willigness to speak with anyone at the store who could make this happen. I warn you buying anything from this store especially in the manager Matt is there. I bet he gets no performance review since he is the typical abusive manager but in the end there are always consequences for people's action and treatment of others. Let's see an alternative behaviour that would have been effective. Perhaps apologizing sincerely that he really cannot change the policies, letting us know why and how it would get him in trouble. Empathy goes a long way. We live in dangerous times with covid and we all are more understanding than he thinks. If he tried to treat us better perhaps this review wouldn't exist. The exact details of guessing how he could have behaved don't matter, but better treatment of customers is essential in business. I hope there are changes in this store to reflect the excellent quality of RH. Perhaps, a customer service training is essential and having a team or managers rather than 1 single cruel manager that is destroying the reputation of this store and RH in general. Really appalling.
08.2021Loren
Shopping here is like shopping at a garage sale, you may find something that isn't dinged up, dirty or damaged, however, you will still pay a premium. The premium may not be RH premium, but is you compare to a custom furniture order, the quality of the outlet is less than custom for the same price.
08.2021Brando
I had a terrible experience with the manager Matt at the store. Unprofessional, rude and generally unhelpful. I strongly suggest new leadership for the store and making sure they are trained in leadership - especially customer treatment.
08.2021Hayden
My wife and I came into restoration hardware today not intending on buying anything. We saw a table we loved and considered buying it. Jarah was a huge help and went above and beyond in our buying experience. She went out of her way to provide us with several options and alternatives to get exactly what we wanted. Incredible service... we will be back!
08.2020Franz
I went in this outlet because I was thinking they will have more dining chairs on the floor to compare which chairs I would actually consider buying on the website. Went in, all 4 employees looked at me. Had no form of greetings, not even a nod. They all looked at me and continued on with their conversation. Few minutes later, my husband walks in and everyone smile at him. One person asked how she could help him. I am Asian. My husband Caucasian. Funny thing is I handle the finances. To cut it short this particular store will not get any of our money. Not even a penny.
08.2020Matt
While I was shopping and looking around, my girlfriend noticed that there were two employees staring at me the entire time. They were following me as well acting like they were working. I didn’t catch this until she told me and I caught them. I felt highly discriminated once I realized we were the only Hispanics in there. Crazy thing, this same day, I purchased a dining room set from the actual store, not outlet. I have money, if I wanted something I would buy it. I only stopped by because I saw they also had an outlet so I thought we might find something good for a good price. I will NEVER shop at this outlet again because of their employees.
08.2019