cell phone store
Closed Now
AT&T Store in Schertz (4825 FM3009 Ste 100, TX 78154)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Schertz (Texas state) on the street of 4825 FM3009 Ste 100. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12106514667. You can get more information from their website: https://www.att.com/stores/texas/schertz/121992?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 29.595850, -98.274752. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Cindy
Tristan and Matt were more than helpful. My 2 new phones are all set up, in a timely manner with all my questions cheerfully answered. You should come to this FM3009 location.
04.2022MR
This is a great AT&T location. Probably because it is not in a large shopping center, it wasn't very busy. The staff was super helpful in setting up my new phone.
01.2022Cyn
This Center is Great!! Went in looking for Kenya who helped me before (yep, she was Awesome!!👍👍) but Sophia assisted me, and she is da bomb!! I just wanted my new phone to transfer EVERYTHING & work! Sophia did her thing and I'm a happy camper!! Friendly and professional with the expertise in her job, she knows her stuff!! Thank you so very much Sophia, You Rock!!👍👍😎
10.2021Eva
Well as soon as I walked in a sales rep was ready to assist. I had been there a week before upgrading my granddaughters device. I had a dinosaur iPhone. My daughter and granddaughter were trying hard to convince to upgrade as well but I'm not into the new fancy stuff. Well while at work someone dropped my phone and shattered my screen but no one would claim who did it so I was back at the store and the same person that helped me the week prior was the one helping me again and she is amazing. She listen to what I was wanting and helped me with selecting the right device for me. So thank you for that and someone needs to give her a raise. She helped me and my daughter this time around
09.2021Marianne
Kenya gave the best service—above and beyond any I’ve gotten elsewhere. She was patient and persistent in helping clear a problem with a stuck-on screen protector. She was very knowledgeable and also very hospitable. I highly recommend this store. It’s our go-to store now. Thank you, Kenya!
07.2021Lorene
Thank you so much to Karen and Frank at the Schertz AT&T store. We came in last night about 20 minutes before closing and Karen stopped to hear about our negative 2 hour experience at another AT&T store which had happened just before we walked into the Schertz. We purchased 3 iPhone 11s from the other store and that store just told us to go home and make the phone to phone transfer which my husband and I really didn’t know how to do. Karen did the iPhone 11 for my one daughter and taught my husband how to do the other ones at home which made my husband and I more comfortable with the process. We also purchased 3 screen covers and 3 clear otter boxes. Karen took the time to Carefully and beautifully put on the screen covers on all 3 phones. She also helped me to look at my bill to see how I could save money. At the other store they said they couldn’t talk to me about my bill and that I needed to call the 1-800 number to get help. She enrolled us in automated billing and that saved us something like 10% on each line which was amazing. She was so kind and helpful. Frank was busy closing the store and still managed to participate In the conversation on how we could save money and he was very supportive of Karen staying late to help. God bless Karen and Frank. This was exceptional customer service. We will never go to another AT&T store again. This is the first post I have ever done on google review and so happy to do it for the great people - Karen and Frank.
07.2021Amanda
FANTASTIC SERVICE!!! My brother had his phone stolen today and used a co-workers phone to call my mom. We couldn't locate the phone as the person who stole it turned off the phones location. We both went to the AT&T store where we met Briana and Taylor who were SUPER helpful and positive! They helped us figure out what to do and answered all our questions. We were able to shut down my brothers phone from being used any further ( thankfully his info is backed up on iCloud) and we ordered him a replacement through our warranty. THANK YOU BRIANA AND TAYLOR!!!
07.2021Michael
All I can say is this is hands down the best service I have ever received at any cell provider. I'm not just talking AT&T, I'm talking any of them, Verizon, T-Mobile, whatever, this store blows them out of the water on customer service and experience. Haley was a rockstar and made my visit about as easy as waking up and putting shoes on. I waited forever at another AT&T store and ended up leaving there to come to this out-of-the-way gem and I couldn't have been happier. Left with a new, activated phone all within a few minutes and was provided all the information I needed to switch all the things from my previous phone to the new one. I will never visit another store as long as I live. Kudos to Haley and team!
07.2021Agatha
We had a fantastic experience with employee Blake. Even though he was the only salesperson on duty, he equipped my mom & I with new phones, while simultaneously caring for what were obviously some of his “regulars” (a few elderly folks for whom he patiently answered questions about their existing phones). He also kindly found us a way to save on our phone plan! Overall, Blake exhibited extraordinary patience and customer service. Thank you!
07.2021Steven
In an unfortunate turn of events, I broke the screen on my phone this weekend. On Tuesday I went to a store and spent over 45 minutes waiting and was still #5 in line. I had to go back to work so I gave up. After work, I went to this store and Kenya had me in and out in less than 30 minutes with a new phone nearly completely setup. Great service, excellent personality and overall 5 stars!!!
07.2021