cell phone store
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AT&T Store in Spring (18568-B Kuykendahl Rd, TX 77379)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Spring (Texas state) on the street of 18568-B Kuykendahl Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12812881407. You can get more information from their website: https://www.att.com/stores/texas/spring/121981?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 30.040382, -95.487997. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Nimrod
Got very good service when I upgraded my phone. Good guys in this store.
08.2022Oscar
The staff at this location is amazing. Solved all my issues and had me in and out in minutes.
08.2022Carol
Great customer service with Kuykendall store with the manager, Chance. Oscar and Hillo were awesome too. Chance stepped in and took care of a very big issue with our account and new phones. Really nice to deal with these 3 guys. Thank you Chance for fixing our phone issue. All will be well when we are credited back the high charges that we occurred by being charged for two lines we didn't ask for.
07.2022Sofia
Horrible customer service they made me pay for a phone before telling me I wasn’t able to activate the line(then didn’t want to cancel or give me a refund i was ask to pay 55$ for a cancellation fee ) then the line I was going to put on that phone wasn’t even the one they tried to put on it and so on it was just such a horrible experience, and mind you I was there for over an hour trying to explain to the sales person 100 times what I wanted just for them to do everything wrong and sell me a phone that now I have to pay and can’t even use! GIVIMG THEM ONE STAR CUZ I CANT GIVE THEM 0 ….. do yourself a favor and don’t come into this store
06.2022Debra
Chance (or Chase; my memory is bad) was knowledgeable, friendly, courteous, and professional. I went in to add a line of service only, and ended up getting a pair of AirPods as well. What could've taken hours to do, Chance finished in approximately thirty minutes. While two items were unavailable at that particular location (privacy screen protectors for the iPhones 11 and 13 max pro) I was able to purchase one at the AT&T store where I live in College Station. Chance made spending my money feel worth it because of his swift attentiveness to serve and above all, his professionalism.
04.2022Linda
I would like to offer my deepest gratitude for the professional assistance and help provided by Daniel. I experienced a day of multiple spams and hacks. Daniel was very gracious and kind. He understood my issues, and spent time and patience in helping to resolve the issue to get a new number for my cellphone. He made my day!
02.2022Kenneth
Omitted very important prior to my making a decision. Then developed selective amnesia. They are being reported now for FRAUD. I never thought this would happen with AT&T, seriously! When brought to salespersons attention he lied to my face (suprised me!). I'm pretty sure situation was commission driven... You are not allowed to omit IMPORTANT info to get a $1,000 sale. Wake up you guys. Doesn’t work like that. They will pay for this one!
02.2022Tiffany
I went into the store just to get assistance with uploading some info for Asurion for a replacement and Murtaza Khan delightfully assisted me. I must say that he showed so much consideration and concern for my issue and made the entire experience enjoyable. Needless to say that i ended up trashing the insurance replacement and getting a new phone. He was just that amazing! Very cool guy and because of him…this is my go-to location now.
10.2021sofia
If I could score them double OO I would. Purchased a phone with the intent to trade in my broken glass phone. First they charge me for the new phone and then do a separate transaction for the trade in. Since glass on phone was broken we could not go into the phone to reset. Sales rep saw this before and why didn’t she say anything. So anyways. They could not do trade in. Was told sorry we can’t do trade in and that was it. Took my old broken glass phone to repair shop and got it fixed perfectly. Took the phone I had just purchased less than an hour ago back to return and they charge me $55 restocking fee. What the heck. So I had to call customer service line to get reimbursed for the $55 restocking fee. Had to wait on hold like 30 min. That customer service person was very nice and was able to help me. But I think it’s ridiculous that they can charge a large restocking fee. I have been their customer for over 20 yrs.
09.2021BK
My phone broke last minute before a road trip. I had to go in and get a new phone/upgrade. The employee that assisted me — Mo, was super polite, respectful, customer service-oriented and very good at his job. We experienced some issues getting set up, but he was an excellent problem solver and handled everything smoothly. Honestly made my day a whole lot less stressful. He was the difference maker in my experience today & I thank him.
09.2021