auto repair shop
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Quality Care Automotive in Universal City (1430 Pat Booker Rd, TX 78148)
About:
Quality Care Automotive is located in Universal City (Texas state) on the street of 1430 Pat Booker Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12106582299. You can get more information from their website: http://gregqualityautosale.com/. The coordinates that you can use in navigation applications to get to find Quality Care Automotive quickly are 29.551989, -98.301793. Scroll down to find out opening hours, reviews and other important information about Quality Care Automotive.
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Available amenities
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Unavailable amenities
Quality Care Automotive doesn't have any unavailable amenities.Categories
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Gerardo
Don’t go to this place !!! They don’t take care of your car their security cameras don’t even record what happens to your car they’re just there if you want to go to a place where they don’t take care of your car go to this one.
06.2022Tobby
I had transmission work done to my 2007 Cadillac Escalade in 2017 by Quality Care Automotive. I paid $2400 to have the transmission rebuild, well as least I thought. A few months later I was having the same issue. I contacted Quality Care Automotive to inform them I was having the same issue. They sent a flatbed truck to my home to pick up the vehicle, to reevaluate the issue. I receive a phone call, telling me it not a transmission problem, it is something electrical going on with the vehicle. I’m like okay, I just paid $2400 to find out its electrical. I was driving the vehicle every now and then but not far. At the time, I didn’t want to put more funds into vehicle right away so the vehicle set more than I drove it. I then get deployed and COVID hit, so I’m definitely not driving as much. Fast forward to 2022, as we move out of the pandemic, I decide to take my vehicle to a mechanic, and he tells me it is a transmission problem. I’m thinking how, this transmission only has 6000k miles. He tells me to take is back to Quality Care Automotive. I take it back to Quality Care Automotive to check it out. They call me the next day and tell me; it is definitely a transmission problem. We can fix the problem and honor the price you paid in 2017 which is $2400. To get the transmission fix at today’s price, it would be $3500. I asked why wasn’t if fixed the first time. Their response “Parts go bad”. This is why it is so hard to trust mechanics. Now, I’m thinking was anything ever done to my transmission. Maybe they didn’t drive it long enough to identify an issue and gave it back and said we replace you transmission or maybe they used use parts to fix my transmission. I’ll never know. Definitely wouldn’t go back to this shop and blow $2400 Service: Transmission replacement
05.2022Rick
Great work at a very reasonable price. Although the place is not located near where I live, it has always been worthwhile to have them work on my vehicles. I found them via a recommendation from a cousin who is a car dealer.
05.2022Annette
Called them Friday my AC was not blowing cold air. Steve said just come in the morning and to call first. I forgot to call. I got there and he remembered I had called. Took my car and it only needed to be recharged. Brought my car back to explained everything and I said I gotta pay you now. Lol..he said no change. I said are you sure he said yes..I thanked him and was on my way. Thanks again!! Will go back and recommend. Service: A/C installation & repair
04.2022M3
I took a 2002 Chevy Trailblazer to them. My overall experience was very positive. I think I got high quality service at a reasonable price.They were respectful and patient and I would not hesitate to use them again. Services: Oil change, Auto engine tuning, General repairs & maintenance, A/C installation & repair
04.2022SGJ
Greg is an absolute crook. He employs people and refuses to pay them their final check, fabricating reasons he "feels" he doesn't need to pay wages. He did this to my son. He's done it to MANY people and always gets away with it. Until now. We're contacting all the appropriate authorities and have an attorney retained. This fabrication will end up costing him thousands. Quality care is all but quality in care. They're liars, cheats, and don't pay their employees.
03.2022Chelsie
Took my car in, starting quote was about $500 but some how ended up paying almost $1,500(which is fine but I’d appreciate a quote that is somewhat in the same ball park as the actual price). Was never given a call to confirm the price, found out once my car was done and I had to pay. Two days later my car messes up again and I had to take it in. “Simple fix” but they never called to verify or to let me know my car was finished. I had to call multiple times to get answers. Super bad experience and will never return. Will never recommend anyone else there. Service: General repairs & maintenance
11.2021Brad
I’m a small business owner and have a small fleet of vehicles. We are always in need of a good mechanic as my guys drive these vehicles as if they stole them. I’ve gone through a few mechanics over the years before finding Greg and his team at Quality Care Automotive. These guys are the most honest, professional group I’ve ever had the pleasure of working with. I literally can’t recommend them enough. Services: Auto engine tuning, Body & Trim, Auto engine diagnostic, Engine repair, Electrical repair
08.2021Allison
I am very pleased with my experience with this company and was well taken care of! They really do care about their customers! They even provide a shuttle service if need be! I will definitely be coming here for any future automotive services. Thanks Greg!
08.2021Jesse
Greg, Steve and the rest of the crew are absolutely the best all around auto repair ! We have used them for over 20 years and have never been disappointed in service received! Highly recommend them for all repair work and we have used them with over 7 different cars, trucks etc: Customer comes first in their motto! Services: Brakes, Oil change, General repairs & maintenance, Engine repair, Electrical
08.2021