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Costco Tire Center in Ogden (3656 Wall Ave, UT 84405)
About:
Costco Tire Center is located in Ogden (Utah state) on the street of 3656 Wall Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18013173950. You can get more information from their website: https://www.costco.com/warehouse-locations/south-ogden-ogden-ut-770.html. The coordinates that you can use in navigation applications to get to find Costco Tire Center quickly are 41.196466, -111.977672. Scroll down to find out opening hours, reviews and other important information about Costco Tire Center.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Victoriador
Long line to buy tires. Bought our tires. Hadn't been called in 9 days. I was told it would be 4 days. Called them a few times. They answered the fifth time I called. Very frustrating! They said to me that another person was accidentally given our tires by mistake. Was told 'mistakes happen,' by Jacob. Because their tires were the exact as ours, we were told we could have the ones they ordered. They did not offer a suitable amends other than a verbal apology from Jeremy. I was driving on my spare tire for that whole time I was waiting for the phone call. They put my tires on. It took 1.5 hours. Longest wait time process for something like that I've ever experienced. They need to adjust their process and have 1 - a waiting area, 2 - someone to answer the phones (oh and supposedly their phones aren't working this month anyways, he said) 3 - a speed checkout line for people coming to pick up. I am very disappointed in this place. I don't recommend using their services.
06.2022Susan
I just saw the mechanic go with customer in a wheelchair to his car to double check the battery type. The customer couldn’t remember. It made my day. By the way, I’m in line to get my second set of tires from Costco. And they were able to get me in right away.
01.2022sara
The worst service I’ve ever had. I didn’t have a car jack to change my flat tire in there parking lot and they wouldn’t help me because it wasn’t a Costco tire. I had to go buy a car jack to change my own tire in a snow store in front of there empty bays. I pay for the expensive membership and this was the worst service not only for a company but for being a decent human.
01.2022Travis
Costco tire is the absolute worst. I wish I could give it Zero stars. The only positive thing I can say is that we got a pretty good price on the tires. I knew there was a problem after even with an appointment I had to wait for 2 hours before they got to our car to install the tires. About a year after we bought the tires we got a flat on our way home from a trip. We were turned away with 2 hours left in their day because they did not have "time" to patch the tire. They filled it up and sent us home. Fast forward another year and we picked up a piece of metal on the way to one of my wife's doctor's appointments. We stopped at the bountiful store 5 minutes after opening and once again were told that they did not have time to do anything. Had my wife not stepped out with her 8 months pregnant belly I don't know if they would have even filled up the air when they sent us away. They told us that the piece of metal was too big to fix and that we would have to go back to the store we got it from where they had the tire in stock. Thankfully I took my wife home first. When I got to the Ogden Costco they told me that they would take care of it. 4 hours later they presented me with a bill for $100. Some warranty. I understand that the tires are 2 years old and are prorated for the warranty. But all the install charges and extra costs were a surprise. Not only did I have to wait for 4 hours but they have removed all chairs and tables to wait so I sat on the concrete floor for 4 hours while I listen to other irate customers come in to complain and the phone ring off the hook and not be answered. Worst customer service ever! It's a shame because I love everything else about Costco.
12.2021Alexis
The waits were long. The staff is friendly but super overwhelmed. I often have to wait for days for an appointment for a tire repaired, and even when I have an appointment, it's hours before they can patch my tire. They don't answer their phone either. I keep going because they have a warranty, but I'm not going to get tires there again. Again, the staff us nice and competent but they are way overworked.
12.2021Cherry
Takes way too long to get anything done. Dropped off a car for one tire to be put on. It's been an hour. I am the only car back there. to get this appointment and get my tire ordered was an ordeal. Don't call because they don't answer . I don't think I will ever buy my tires here again. It's not worth the savings. I would much rather pay more and get things done in a timely manner.
11.2021Gladys
Purchased "certified used" from one Tim Dale Nissan that was supposed to have been serviced 🙄 Tire rotation, balance and replaced TPSM valve at Costco for way less aggravation while shopping. Tires at Costco with courtesy and an explanation of how to trip the light off saved the day.
07.2021Brian
They did the job. I called and made an appointment in the morning for installation in the afternoon (although I’m pretty sure you can just roll up without an appointment and they’ll get you in as soon as they are able). Got some new tires put on right before taking a 2,500 mile road trip. Tires stayed on, stayed at the correct pressure and drove smoothly. Friendly service, good prices (close to $300 less than my last set of tires that I got for the same vehicle at some place that claims to offer a DISCOUNT on TIREs). I was able to shop in Costco while the tires were put on, giving me ample opportunity to easily spend the previously mentioned $300. I’ll most likely continue to buy tires from Costco.
07.2021Ross
I love Costco, who doesn't? Other than Costal elitists. They have been my go to place for tires since my parents got kicked out of the Garden of Eden and tires began to wear out. Good prices and great service. But that all changed once the tire manager got wore from being chronically understaffed and became a checker. Since then they have gone through more managers than my ex went through shoes. It used to be easy to get your free tire rotation and balance while spending $300-500 on groceries and impulse buys. Who doesn't need night vision googles? Not anymore unless your shopping takes more time than Joe does each morning figuring out who he is. I had an appointment at noon today to have 4 tires mounted and balanced. They tell you to show up 15 minutes before your appointed time. I guess that is for the time spent waiting in line before you actually see a representative to turn in your keys. I was told that it would be ready in less than 1 hour 20 minutes. We finally got it back around 2:15pm. Perhaps this is designed in order for their customers to have more time to make impulse buys and try each sample twice. Who knows. Bottom line, the free rotation and balancing is nearly useless unless you have no place else you would rather be, and love pigging out on free samples.
07.2021B.
Painfully slow customer service, they are always busy and do a decent job for a good price. Plan on a minimum hour for any service. Follow-up, tires were not balanced correctly on installation. Came back and asked them to balance my tires correctly. After an hour of waiting they said they were balanced, they are not. Good deal on tires and little else.
07.2021