cell phone store
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Verizon Authorized Retailer - Victra in Lynchburg (3211 Forest Brook Rd Ste A, VA 24501)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon Authorized Retailer - Victra is located in Lynchburg (Virginia state) on the street of 3211 Forest Brook Rd Ste A. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14344393462. You can get more information from their website: https://victra.com/stores/va-lynchburg?y_source=1_MjcyNzU3Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 37.409628, -79.210682. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Dawn
When I entered the store I was greeted right away. There was only one employee Sunshine and she was great. She was waiting on someone that required her calling for assistance and another person was waiting for help and I needed a few accessories. She helped me while the other customer was speaking to someone on the phone as my request was quick. More staff would have been a plus not only for customers but also for your employees.
07.2022Michelle
I am doing 5 stars because more are not available. My rep, Sunshine B, was phenomenal!! The store was busy as soon as they opened and she was friendly, cheerful, and helped each person as if they were the only ones in the store. She is an asset. Great and professional service from this location!!
07.2022Richard
Francis was great! He got me set up with a new phone right before they were closing and took great care of me.
07.2022Ashley
Gizmo was amazing and gave us great service. Will definitely be going to see her!
06.2022Douglas
The Verizon representative was very kind and considerate. She is very knowledgeable about your products. Even as the became busy she able to greet everyone and simultaneously make me feel attended too. It was a very good experience!
05.2022Ann
Andrea was incredibly helpful in explaining plan options, the different phones and accessories, trade-in, etc., and in making it all happen in an efficient way!
04.2022Cassidy
Went into the store yesterday to get a transfer pin due to my family moving to Alaska and I need a phone company that services there, the male employee who I spoke with was RUDE. I went in there twice and the second time he stated that "he knows their policy and it was nothing he could do". If that is the case, do not be rude to a current customer who simply needs something due to uncontrollable circumstances. I understand its hard to find quality employees with covid, but whew....
03.2022Lucky
hot garbage. Wont help people, ever, would rather pawn their work off on just about anyone else than help someone. Military family, moving to Alaska, the guy refused to help me find my transfer pin. Said its against policy. I understand it sucks losing a customer but it would have only been for a few months and i was planning on returning after we got somewhat settled in alaska. However I will no longer even consider that because of how rude, unprofessional, and hateful the service I experienced and this store was. I am 100% being a Karen and calling corporate because now i have to change my number, all because some snot-nosed worker decided they didnt feel like doing anything.
03.2022Anna
Josh was incredibly helpful and provided excellent customer service from start to finish! We love our new phones and really appreciated his assistance through the process. For sure an asset to the company.
02.2022Caleb
Francis was a big help. He was not phased even when I showed frustration throughout the process. I had a tiny scratch on my screen and I was frustrated at Verizon because they consider this “damaged”. Causing me to lose $260 off my trade in. But that wasn’t Francis fault but he was courteous and empathetic through the whole process.
02.2022