cell phone store
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AT&T Store in Palmyra (973 Emmet St N Suite C, VA 22903)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Palmyra (Virginia state) on the street of 973 Emmet St N Suite C. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14342428900. You can get more information from their website: https://www.att.com/stores/virginia/charlottesville/113157?source=E-g2s10000000000L&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 38.049971, -78.502885. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
CAROLYN
Erin is wonderful to work with.great personality and answered my questions without hesitation. Please keep her.
08.2022Jeffrey
I am a new customer, so I haven't had enough time with at&t to provide a review on my experience with the company overall. But I am wanted to take a moment to share my experience the customer service representative that works there named Erin. I signed up with the company a day earlier but was not given the full extent of benefits that was available to me as a national guard member. Erin noticed that right away and fixed it. She helped me port my phone number over which was giving me aheadache trying to do it over the phone. Not to mention she did all this with a smile (she had a mask on but I could feel the smile emanating from the mask) Lol. To reiterate I can't speak to coverage or billing or other issues yet.... but I'm very impressed with the professionalism of this young lady she is an asset to the company for sure I hope she's there if I ever have any issues in the future.
07.2022Robyn
Cody was great from start to finish! We are relocating to the area and needed to switch to service compatible with the area where we will be living. Cody guided us through the process and helped us pick a plan that for our needs, while offering accessories as well that would optimize the use of our devices! Switching carriers and cancelling lines is always tiresome but Cody was very patient and extremely kind! Thanks again!
07.2022Marcus
Issues are ALWAYS handled professionally with personality. I appreciate your service. Be safe, healthy, and AT&T!!! Peace
05.2022Jared
On Friday, April 15th, I came to the Barracks location to exchange and set up my boss’ new phone. From the moment I walked in the door, Erin greeted me with a smile and a positive attitude. She helped me through the entire process, guided me through the parts of set up and made the entire process stress free. She was always attentive, helped me troubleshoot a few problems I had with set up, quickly answered any questions that I had during the visit, and truly exemplified a person you would want working directly with your customers. I cannot thank her enough for how awesome she was at making this experience great. I would absolutely recommend Erin to any customer that needs to set up a new phone.
04.2022Stevie
The staff really came through!--most notably--ERIN, the customer service person who took on the task of upgrading my phone and walking me through the process. She was attentive and knowledgeable and 100% patient with all my questions and concerns--taking care of all the nuts and bolts tasks--switching out batteries and SIM cards and making sure everything was working properly all the way to the end~ Major kudos to Erin! (Also--many thangs to Ace for his assistance on previous visits to the Barracks Road Store.) 2nd review (many months later!): 5 stars again for ERIN, who, once again, provided "old school" customer service--tending to the task at hand, as if there were nothing else in the world she needed to do for those 45 minutes other than help me with my phone. This is a rare brand of professionalism nowadays--and Erin is to be commended--BIG TIME! Thank you again for such high level customer care!
03.2022Anna
We were doing a lot of things all in one go (phone trade in, adding lines, changing our plan, etc.) The transition was smooth and simple, thanks to James!
03.2022V
I highly recommend this store and particularly Sarah. She did a great job helping us switch carriers (from 2 different carriers and three different accounts) and choose phones that would meet our needs. She was knowledgeable and patient and made what could have been a stressful experience very pleasant. This is now our AT&T store.
02.2022J
We loved the salesperson & he did a great job. We felt like we were kind of forced to get the iphone 13 because of low availability of the iphone 11 and 12, which would have been more reasonable in price. We didn't feel like our customer loyalty was appreciated by AT&T. We are set for a while but will consider another wireless service. I also won't suggest your company to friends or family.
12.2021Tyler
This is the only AT&T store I’ll go to. They are always friendly and put forth effort to resolve any issues I have. I worked with Mikayla Duncan today and she was awesome! She took her time and did everything she could to ensure my phone would work going forward!
09.2021