auto body shop
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Caliber Collision in Sterling (202 Lane Ct, VA 20166)
About:
Caliber Collision didn’t become the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to our teammates, our customers and our communities. Caliber offers a network of 1,150+ convenient repair centers throughout 32 states in the U.S. to meet your service needs all year round with an industry-best limited lifetime warranty that protects you for as long as you own the vehicle. While it’s not easy to turn an auto accident into a memorable service experience, our teammates are committed to providing 100% customer service and satisfaction. So, when you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Caliber Collision is located in Sterling (Virginia state) on the street of 202 Lane Ct. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1703-471-5969. You can get more information from their website: https://www.caliber.com/find-a-location/sterling-rx. The coordinates that you can use in navigation applications to get to find Caliber Collision quickly are 38.987340, -77.447160. Scroll down to find out opening hours, reviews and other important information about Caliber Collision.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
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Taunysha
Service and turn around time for my repairs was impeccable. Everyone was very nice and professional which built a sense of trust in knowing my vehicle would be taken care of. Thank you so much, will be coming back should I need any other services Service: Body & Trim
10.2022Darius
Best Body Shop in the area! I will be recommending this shop to everyone I know who needs body repair or paint work! They accept multiple insurance companies and have a great connection with Enterprise to get rental help if needed. Service: Body & Trim
10.2022Martha
If you can, run away from this place! On the first day I was told it would be take 2 weeks for the car been done. After 1 week I was told it would be 6 weeks! I've been calling and for 2 weeks my car is painting! 2 weeks to paint a car? Unbelievable! Today I called to find out if the last deadline would be met, and the answer was NO! Again, more delay! But the worst thing is not the wait, but the way the Service advisor Jessica Parsons treats you. She treats me like dirt, she is not clear in her explanations, and she never speaks clearly why it takes so long. She keeps changing the reasons for so much delay. Moreover, she is extremely rude and impatient every time that I call. I saw other review saying the same about her, so I'm not the only one being treated this way by her. Finally, I'm STILL waiting for my car to be ready... Terrible service! I do not recommend! After my review, I received an email from them saying that they want to talk with me; I responded the email with my phone number to them call me, but they didn't... However my car was ready 1 day after the review (coincidence? I don't think so) Just to end this nightmare, the service wasn't good. If you look at my car you can see where was the problem... Terrible... I am very disappointed 😞☹️
09.2022Lisa
Michelle greeted me when I arrived and explain who my contact would be, making me feel very comfortable for my initial experience. Jessica was my primary contact, giving me an estimate for the time that my parts should be in and what the timing would be for repairs. She kept me informed at each step and I received my car back earlier than expected. Very happy with my overall experience and would recommend using Cailber. Services: Painting, Body & Trim
08.2022Scott
The actual body work done is flawless. The wait time to get in was fairly long, but I must say with the post covid & economy it seems the norm. They handled the claim very well & efficiently. If we get into another wreck I will be back.
08.2022Tolu
Thank You Caliber for the prompt service of my vehicle and delivery. They did a great job of notifying me every step of the way on the progress of my vehicle and did an awesome job with under promising and over delivery. Will definitely come again. Thanks a bunch. Great Staff.
07.2022Abron
What an amazing job Caliber Collision in Sterling, VA did with my car. They send timely updates via text and calls by giving very detailed descriptions on what was being done and the cost. I’d strongly recommend this location for all your auto body repair needs
07.2022Ali
Caliber Collision provided excellent service and the customer was very smooth. In addition, repairs were completed ahead of time which was awesome. I would definitely recommend Caliber Collision where Michelle at the front desk was excellent and special shout-out to Tiffany for finishing the repairs timely.
07.2022Jake
Very friendly and patient with me. Car was returned good as new and even vacuumed out (which was not expected but much appreciated). My estimator (Tiffany C) was very communicative and friendly throughout the process, which was also appreciated. While needing car repairs is always a headache, the Caliber Collision team in Sterling made the process as painless as possible. I would definitely recommend using them. Services: Painting, Body & Trim
06.2022Mustafa
Michelle from the front desk was extremely helpful. Very knowledgeable and kind. Jessica who actually worked on my car was extremely caring. She updated me every step of the way. Great work and fantastic people.
05.2022