shipping and mailing service
Closed Now
The UPS Store in Yelm (1201 E Yelm Ave Ste 400, WA 98597)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in Yelm (Washington state) on the street of 1201 E Yelm Ave Ste 400. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1360-400-6245. You can get more information from their website: https://locations.theupsstore.com/wa/yelm/1201-e-yelm-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 46.934061, -122.592866. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Unavailable amenities
Service options
- Delivery
Jim
I’ve used this place for years, due to work I’m very nomadic and need a place to collect my mail. Have had issues on and off. A package go missing then turns up a couple of weeks later. But by and large they have been decent. I had them forward some mail I was expecting, no issues, got it pretty quick. Then my current employer asks why my mail was being returned to them! I had tried calling the store numerous, like a dozen times before to check on my mail. Left messages and so forth, no replies or answers. My caution lights were on that they never answered and no one returned my calls then the news from my employer about my mail being returned. This was from September to last week. Does not appear they can be bothered to provide any customer service. No idea what other mail I may have missed but deeply disappointed and annoyed. Like I said, I’ve used these guys for years and it’s sad they have dropped to this level. Tried calling again to see what was going on last week… again, straight to the voice mailbox. I gave them two stars because of their former level of service.
11.2022Bill
So as a business owner I know we all have had our struggles over the past years, however I was shcoked to go drop off a package on my lunch and saw that ups now closes for lunch??? They have 2-3 employees on a daily basis. Can they not take their lunch separately to keep the store open during one of the busiest times of the day? If this was corporate approved, they need a new CEO. If it is a local office choice I think they need to fire all staff and start over. They are pretty useless, rude, and slow anyway.
11.2022Dustin
Twice now I have come to this location only to be told they arent accepting any outbound packages. Its a UPS store, what are you there for then?? Owner needs to get there business sorted out.
11.2022Justin
I work before the store opens and return after it closes so I try to use its services on the weekends but the yelm store has so many excuses to be closed in very ridiculous for those who work between those hours and only really have the weekends to get things done.
11.2022No
Lazy, non-chalant staff(on this day, may not be all of them) that don't seem to care for customer service. I went in 2 and a half hours after receiving the notification that my package was ready for pick-up, only to have the young joker haired girl barely look for it and then say she didn't have a package for me. Also, after 2 and a half hours from the time of notification, the staff had not scanned any delivered packages in. Certainly won't bother to use this location for anything again. Given past reviews of this place, I'm surprised they manage to stay open.
10.2022Danny
This has got to be the worst ups store in thurston. Service is always slow. Always a mile long line of people. Takes them forever to check packages in. And when it says they are open on sundays THEY ARE CLOSED.
09.2022Corrie
Worst service of all time no matter when I go here. People are rude and seem to hate their job. And they lock their doors early almost every time I get there 5 mins before "closing" if I had another option for returning my Amazon packages in the area I would. I have hesitated writing this review for quite a while but now it's just ridiculous.
06.2022Marshall
Horrible ran business!!! I put my order in 2 weeks prior to a Home show we were I invested thousands of dollars in. I was very specific I needed my business cards done so I could hand them out to future customers. They promised me they would be complete In 5 days... well the morning of our home show, I went to pick them up and they never even printed them. They gave me an excuse saying I didn’t approve the card via email. I never received an Email saying I had to “approve” them... such horrible business practice!!
05.2022Amy
For the fifth time, today I showed up when the Store was supposed to open and not only was the store not open, but there was no one around. I drive from the next town to pick up my mail and packages and pay a lot more to do so then I would at the post office . The UPS store is marketed as a business that supports businesses, but even though I have told the owner about this directly three of the five time it’s happened, the problem has not gotten solved. if I didn’t have a client scheduled back at my office, I could lollygag around waiting to see if someone will show up. I honor my business agreements . In the time I’ve been sitting here so far, two other customers have come and gone
05.2022Marianne
We have a mail box at the Yelm UPS store. Because our package had our email on it in place of my name (it had the correct address AND correct box number) they sent it back to the sender marked ‘Addressee unknown’’ we have that email on file with the UPS Store too. Sure the sender will refund me, but the clearance item will be gone forever and they won’t refund shipping, so I am out the thing I ordered because it was mistakenly sent with my email instead of my name! Since it was NOT a name just the email without the @gmail.com it can NOT be mistaken as another person. What the heck??? If it has my freaking box number, put it in my Gosh Darn box!!! If it isn’t for us we will take it to the desk and let you know. I am thinking we might not renew our box and get a ups mailbox elsewhere. I am REALLY ANGRY at this kind of f’d up treatment!!! Worst mail related experience EVER!!!
05.2022