internet service provider
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Spectrum Store in Brookfield (16040 W Bluemound Rd, WI 53005)
About:
The Best Cable TV + Internet + Voice Services. Get the Spectrum Triple Play today. With 125+ channels, the fastest internet speeds and unlimited nationwide calling. Plus NO CONTRACTS. Are you a Small Business? Spectrum Business is the best for your business. Get Business Internet & WiFi, Phone and HD TV today. Call (855) 255-0737
Spectrum Store is located in Brookfield (Wisconsin state) on the street of 16040 W Bluemound Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18884067063. You can get more information from their website: https://www.spectrum.com/locations/wi/brookfield/16040-w-bluemound-rd. The coordinates that you can use in navigation applications to get to find Spectrum Store quickly are 43.036515, -88.112173. Scroll down to find out opening hours, reviews and other important information about Spectrum Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
John
The service at this location is outstanding Erica, our service representative saved us over $200 compared to what we were paying from AT&T for the same service
07.2022Steve
Friendly support from having so much practice dealing with outage responses. I feel bad for them having to deal with angry people due to very unreliable service. It's out almost every week even with good weather. You only get credited if it's out for longer than 4 hours. Even if it's out repeatedly and costs you money. They keep doing maintenance on three nodes nearby but nothing seems to be actually fixing it. Again, great people but shotty equipment.
06.2022Lisa
Kim was a very unprofessional. I told her I got a new phone and wanted to remove my old phone from my account and replace it with a phone from a friend. She immediately was going to transfer me to SALES to add a new line. She did not listen to a word I said. Very frustrating.
06.2022Collin
Worst internet provider. Terribly unreliable service. Had them as my provider 2 separate years and had regular outages. Had AT&T for 2 consecutive years and never had an outage. Plus they didn't raise rates after each year like spectrum does. It's a miracle this company is still in business. Will never be using them again
02.2022Ed
Very poor customer service. Reps sitting around having a coffee clutch while 8 customers waiting. Many customers had simple needs exchanging a remote or other equipment. But had to wait excessively.
02.2022Annette
After 35yrs plus with TWC/Spectrum I have finally decided to cancel due to the extremely insane high costs. I had spoken with a phone representative today, whom by the end of our conversation turned rude I went to the Brookfield WI location 2/12/22 Upon entering Laura was very professional and kind even after learning why I was there Fast forward Ricky, one of the most sincere professional young man I have had the pleasure to have help me Because he was so kind and helpful. I did decide to keep the internet. Spectrum should be honored to have these 2 employees I recommend goin g to the Brookfield location for your cable needs
02.2022Mike
$20 SELF-installation fee, no prorated cancellation, and significant fee increases after a year. What is there not to love? Has decent uptime on internet.
02.2022Ryan
Same store that made me wait outside without a mask 9 months ago now doesn't care about that little detail...instead they reduced staff and have a kiosk to sign into which nobody reminds customers of when they walk in...One lady was busy on her laptop and stared at numerous customers walk in without saying a word about the kiosk...some customers waited around for 20 minutes before they were finally told to sign in...then the same lady that didn't do her job at the door left for 30 minutes without doing anything to help the 9 people waiting in the small store ...I got my issue resolved eventually after a 40 minute wait but they need to either hire more staff or train everyone the same...some employee asked another employee how to do 3 different things and left the one customer waiting in disgust for many minutes....get your stuff together or hire robots, even robots would be friendlier than these employees
01.2022Candie
Erika is terrible. Bad attitude, lazy and seems to do her very best to be as little help as possible. But it's not her fault. Spectrum as a whole is a scam and she's just part of it.
01.2022Alba
The Customer service at this location is extremely horrible. We got threatened by the employee here, she said that she knows how to yell too 🤦🏽♀️ I informed Spectrum & they did not do anything about it. To top it off, they are charging me $ 200 for returned cable boxes! 😠 Very disappointing. I'm thinking of switching cable company because of this.
08.2021