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Verizon Authorized Retailer - Victra in Escondido (1507 E Valley Pkwy #4, CA 92027)
About:
Verizon Authorized Retailer - Victra is located in Escondido (California state) on the street of 1507 E Valley Pkwy #4. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1760-740-9866. You can get more information from their website: https://victra.com/stores/ca-escondido-valley?y_source=1_Mjk2ODA1OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 33.132441, -117.060743. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Meridian
Drew assisted us and he was great ! Helped us find what we needed . Had great customer service !
11.2022Wombat
Generally excellent service but this time there was only ONE guy trying to open the store and help multiple customers. Should have at least TWO not only for customer service but for safety. I personally won’t go anywhere else.
11.2022Ryan
Awesome. These guys are super cool, service minded, and will get you the best deals, and out if the door as fast as possible
10.2022Michelle
My sales person Elie R. was really helpful, polite, explained everything so I understood it all. Thank you for making this easy.
07.2022Annette
It was my first time in the Escondido location. It was bright and inviting. Oscar greeted me and provided excellent customer service
07.2022Michele
Samsung Galaxy a10e suddenly showed "SIM not found" error while I was reading from Kindle app. Restarted, removed and replaced SIM tray, tried a hard boot, all to no avail. First - Thank you for being open on Sunday! Second- the young woman at the store was was very nice. She tried the same things I had tried so I told her I would just buy a new SIM card since the "old" one had obviously lost its mind.
12.2021Monique
Elmer was the only Verizon rap in the store today. He was helping another customer when I came in. He's knowledge me, and I waited about 20 minutes for him to finish up with that customer. However, it seemed like I had to press him to help me. He blamed Google and said that Verizon could not do anything about it. When I questioned him about Verizon not being able to help that's when he started helping. He eventually figured out what the issues were with my phone but he was kind of rude.
12.2021Bill
Before I start to rant about the horrible operation this is, I do NOT want this to be a reflection on the employee. I said employee, one, not plural. This completely falls in the owner of this "authorized retailer" of Verizon's. I went there two weeks ago late in the afternoon on a Friday. They are only allowing one person in the store at a time which I understand as the owner is too cheap to have more than ONE employee in the store on a FRIDAY. There was a family outside sitting in chairs and they had been waiting for an hour. I thought they may be in soon, so I waited for about an hour myself. I had to leave, so I came back the next day on a Saturday. The SAME family that was there the night before was back and had been waiting again for over an hour. ONE employee inside and I waited for and hour and a half. I left in frustration and figured so would just not come back to this location. I was in need of a phone case for my new phone so today, on a Saturday, I went to the store and there was ONE employee again helping ONE customer. I waited for about 45 minutes and the one employee finally came out and said he was going to be another 15-20 minutes. I was very upset at this point and said all I need is a phone case. He did come back out with one cheap hard plastic case that he said was $44 (loaded land from China, 85 cents) and I said forget it. The point: the owner of this dealership does not deserve to have a license to sell Verizon service and equipment. Avoid this place at all costs!
12.2020Kelly
Online it says this store opens at 9, and we arrived at 9:00 AM on the dot but the security gate was still closed and the time posted on the door say 10:00 AM. We almost turned around but I went up to the door anyways and the guy working there said they are open early for the holiday season. He opened up shop and was finishing checking in some items before helping us. We went there to upgrade my phone. I believe Miguel was the one helping us. He was very polite and helpful. They only had two color options of the iPhone 11 Pro. I didn’t really care what color I got, so it didn’t bother me.. but some people might want a specific color. My husband wanted to just buy the phone outright instead of making payments on it... but for some reason Verizon only allows the customer to pay for most of the phone and have to finance $50. Not sure why that is, but it’s not Miguel’s fault... again, not that big of a deal, just more annoying than anything. We will just pay the $50 on the next bill. Anyways, everything was transferred over from my old phone and he helped us set it up. Another (older) customer came in when we were almost done. She seemed like a regular and he greeted her by name and was so sweet towards her. He was trying to help her with whatever technological issue she had that day.
12.2020Harmony
I had a fantastic experience with associate Benjamin! He made sure to give me every detail that we needed to know and he would made sure to take his time with us during our purchase of our new iPhone. The communication was wonderful and we will make sure to go back to this location to get the best service possible!
12.2019