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The UPS Store in Laguna Niguel (30262 Crown Valley Pkwy # B, CA 92677)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in Laguna Niguel (California state) on the street of 30262 Crown Valley Pkwy # B. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1949-363-0630. You can get more information from their website: https://locations.theupsstore.com/ca/laguna-niguel/30262-crown-valley-pkwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 33.522482, -117.714820. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Unavailable amenities
Service options
- Delivery
Liz
Don't count on them actually being open at 8am. I just waited until 8:15 with another woman who also showed up at 8, and we both had to give up and leave because there's still nobody there. I've been here before without issue during the day... But it would be nice if they opened when advertised. I just wasted 45 minutes of my day.
09.2022Tushar
This is the best place i see especially for packing shiping charges are more or less same in every store but here the packing is done with utmost care. I had a freight shipment of very high value artwork to be sent just 3 hrs. away from Laguna Niguel, the Owner personally packed the item in such a way that it was unbelievable no one does this i have no words to describe how accurately and professionally it was done i can't say anything more so i attached pictures i took after packing wayyyy toooo beautiful even the company from where i purchased didn't pack it this way and also it reached very safely without any damage and very reasonable packing charge I will send all my business to this place in future GOOD LUCK.
03.2022Aline
I had inadvertently dropped off a package using the wrong return shipping label. It turned out to be a shipping label that I had already used and dropped off two days prior to return a pair of shoes with another company. I did not found out about the error until the following week. By then, the first package had already been received by the intended recipient and the tracking number showed delivered. So I wasn't sure about the status of the second package (with the wrong return shipping label and supposed to be returned to a different company), if that was in limbo, en route to the wrong company, or held somewere in a UPS facility, because of the "duplicate" tracking number. So I called up this UPS Store where I dropped off both packages and the manager, Tushar Patel, couldn't have been more gracious. He asked me to come in and that he will help me. Tushar called up UPS Corporate and was patiently on the phone with them for a considerable amount of time, while helping other customers throughout that entire time. He gave UPS his number as the primary contact while they try to trace the second package. In the end, it all worked out (thank goodness) but I will never forget Tushar's kindness and generosity and his stellar customer service. He went above and beyond to help me. With everything going on around the world, it warms my heart that there are still people like Tushar who cares about their customers. If you're looking for great customer service, look no further. This UPS Store on Crown Valley Parkway and Alicia Parkway is your go-to store for all your shipping and other "ing" needs! Thank you, Tushar!!!
02.2022Carin
Super nice owners and staff! I prefer this location over Monarch Bay Plaza and PCH in Dana Point. They are always helpful and I now have my packages delivered there if I am not home.
02.2022SHER
Had a last minute real estate presentation to do, and I sent it to them on a Friday at 4:40pm. They had it ready to go before closing. Very nice people, and easy to work with. Highly Recommend.
02.2022Todd
I sell personal items on eBay and I had a very large piece of fragile framed art to send all the way across the country. I had many quotes from different vendors but this store had the best price around. It was packaged with extra care and handling and the owner even drove to my house to pick up the oversized item in his personal vehicle to help me out and bring it down to the store. Seriously, it was such a kind act and great customer service. It was packaged up with a handmade wooden crate that he made to ensure its safe arrival which I know took extra time and energy. The added bonus was the buyer sent me a message through eBay letting me know how impressed he was with the packaging. I've always just sent items my own through the post office so I didn't realize what actually goes into sending a big piece like that. I definitely will use this store (in particular) and I just wanted to give a shout out to the awesome customer service.
12.2021Shahid
I am so impressed from the service I received from this store. From photocopying to faxing to emailing my enormous amount of documents and some such as laminating certificates. It was a one stop shop. Special thanks to Tusher and Emanuel. Tusher took extra time to help me. I am forever grateful. Shad
12.2021L
Needed to return my ATT internet stuff, was ignored by a girl on the phone for 20 minutes. When she got off the phone she greeted me with a “yes?” When there are a thousand UPS stores around, I might as well choose one with better customer service
12.2018Andrew
I've been using this UPS store for 3 years and just renewed my box for another year. The staff is great, location is wonderful! Definitely worth it!
12.2017Syed
Saturday evening Nov 14th 2015, when we walked in for multiple transactions including photo copy & mail, the person serving at the store was very unpleasant in a way that we felt as if she is doing us a favor by selling to us or in other words we definitely felt that she just disliked us to be in the store. We are frequent to this store, mostly we there used to be a male who was always very pleasant to the customers, but this person surely making us to look elsewhere :(
12.2015