Massage Envy in Palm Desert (73111 Country Club Dr Ste B1-2, CA 92260)
About:
Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness and a healthy lifestyle. Keep your body working with Massage Envy. Schedule an appointment today!
Massage Envy is located in Palm Desert (California state) on the street of 73111 Country Club Dr Ste B1-2. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1760-779-1954. You can get more information from their website: https://locations.massageenvy.com/california/palm-desert/73111-country-club-dr-ste-b1-2.html?utm_source=GMB&utm_medium=useractions&utm_campaign=website. The coordinates that you can use in navigation applications to get to find Massage Envy quickly are 33.757060, -116.388747. Scroll down to find out opening hours, reviews and other important information about Massage Envy.
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Show menuAvailable amenities
Amenities
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
haiping
The previous store has been relocated. The new store is very nice. So ask the previous owner to remove your net. thanks
09.2022Daniel
I'm changing my rating to two stars for now. Now that the Palm Desert location is closed I was supposed to be on a waiting list for a massage at the La Quinta location. It's been months. All I know is I'm in pain and can't seem to get a massage. I'll gladly change my review when and if they get their act together.
03.2022Kesha
I wish there was a (-) value! I booked an appointment on Saturday for the following day, first thing Sunday morning, which was confirmed via text. During the middle of the night I received a cancellation notice via text. I went to the location to confirm, and was told that they didn’t have record of my appointment. After I insisted the staff double check, a staff member re-emerged, explaining that they did find my appointment, but it was canceled. When I inquired as to why this was this was the case, they sent a manager to the door with a note pad. She recorded all of the information that was already accessible in the system. Then she proceeded to ask me if I canceled the appointment. To which I replied, “Why would I get in my car and drive to the location inquiring about a cancellation text if I was the person who canceled?” Her reply was totally unhelpful, and she asked me three other times if I canceled the appointment. There was no attempt to call her colleagues to accommodate me and no accommodation for my inconvenience. Reading reviews about this location and other ME locations, there is clearly a communications issue, perhaps the fault is with the technology they rely on to book / confirm appointments. One thing is certain, the immediate address to customer service issues is sorely lacking! I would not recommend this location because your appointment confirmation does appear to be stable and the customer service response is poor.
10.2021Rashmi
Jahmila the massage therapist is amazing. I have been going to her for over a year. She is focused does not talk a lot which is what you want when trying to relax. She listens to your concerns and takes care of them with her magical hands. One of the best masseuses I have had!!
10.2019doug
I am from the Midwest and have been a member of ME for approximately 13 years. This location consistently provides some of the best therapists I have encountered anywhere in the country.
10.2019Lynn
The Super Cuts of facials, the worst facial I've ever had. The tech told me I needed a peel to remove the dead skin on my forehead, I told her I have sensitive skin and I get red easily she said it will make your skin look smooth and glow. I expected a facial steam, clean, mask I even signed up for extra shoulder massage. She put a treatment on me which burned a little but not bad, then said ok your done, SHE NEVER RINSED IT OFF, I left with this stinking, stinging mask. She did not explain to me that I was going to wear it home and keep it on until the next day. I had plans that evening to go out. When I got home I washed it off and my skin was and still is BRIGHT RED looks like I have burns on my face. The Worst- The tech had no idea or just didn't feel like telling me what I was going to expect, I was in and out in 20 minutes. Spent $150.00 I called corporate and management to complain. Haven't heard back from either. STAY AWAY.
10.2018Charity
Went to get a facial with a friend. Used my card to hold the appointment. Checked my account and they charged my card for my friends service. She handed them her card. KORINA (sp) was rude and very unhelpful. Telling me over and over that wasn't possible. I am very unsatisfied and won't be going back. Check your accounts! This place is a RIP OFF!! The Manager Mayra called to inform me that they had made a mistake and she would refund my card right away. I am updating my review to 3 stars because of this manager, not just because she refunded me but because you could hear the sincerity in her voice. Thank you, Mayra.
10.2018Ross
I have been with massage envy for over 12 years coast to coast. I have been to many Massage Envy locations as I travel for work. This weekend between work and domestic stress my whole body was TIGHT. My upper back was as if someone was turning a large screwdriver in there... Sunday morning I called my usual Palm Springs ME and they were booked up. Next call to Palm Desert and they had for me a 90 minute session with Diana that afternoon. PERFECT! Diana was everything you need for stress release. She listened to my situation and got to work. Correct pressure, perfect time management, great technique, pleasant, calming. I booked the next session right away!
10.2018T
Hugely disappointed. My friends and i were in town for a baby moon. We called to discover that there were three appointments at 5pm (It was 10am at the time). We immediately called back, got a voicemail, left a voicemail and patiently waited for a call back. We call back four hours later wondering why we hadn't been called one way or another. They have "no record" of a voicemail and have given away the appointments. So disappointed.
10.2018Keith
This group continues to cause me trouble, months after I moved away. They simply won't get their act together or stop charging my account. If you want to get the runaround, go to Massage Envy Palm Desert!
10.2012