cell phone store
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Verizon in Riverside (3540 Riverside Plaza Dr STE 338, CA 92506)
About:
Verizon is located in Riverside (California state) on the street of 3540 Riverside Plaza Dr STE 338. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1951-276-4444. You can get more information from their website: https://www.wirelessplus.com/locations. The coordinates that you can use in navigation applications to get to find Verizon quickly are 33.955120, -117.389283. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Andrew
Poor customer service. They don't accept credit payments.. only cash. But they don't tell you this until you go through the whole contract experience. T-mobile accepts credit, along with every other business.
10.2022Amanpreet
This one star is for the guy with glasses and beard who works here, I didn’t even bother to ask his name as he was very unprofessional and rude, all I asked him was “my new Verizon line which i bought 4 days ago is not able to receive any texts and calls and I’m missing out on important stuff” and he literally said he cannot help me with that and I have to figure it out myself my question is what is he there for? Didn’t Verizon hire him to help the customers? When I questioned him if he cannot help me with it then who will? He started arguing with me again saying he cannot help with that and told me to come back later. When I went back later he literally ignored me and went on with other customers which was fine as I didn’t want to deal with him anyways. Dude, if you don’t like your job then find something else to do? But, a very big thanks to Andrea who stepped in to help me with my phone. She is very professional and patience and knowledgeable, she took her time to help me and made sure I went home with a working phone. Andrea has a very positive attitude and I could tell she genuinely takes her job seriously and helps customers as much as she can. I was helpless as my phone wasn’t working for 4 days, I truly appreciate Andrea alot, Verizon need to hire more employees like Andrea . Thank You Andrea.
10.2022Keith
Dimone was excellent demonstrating professional conduct & experience to all customers & conduct workers. I would recommend a reference to all.
10.2022Carrie
Horrible customer service!!! Dimone sold a phone and accessories to my father. They charge $50 set up fee. The case received was the wrong size. Took a month and multiple phone calls to get a new case ordered. Nothing got done until I called for updates. Never got a call back. Avoid this business at all costs!!!
09.2022Monica
Had a great experience here with Andrea. She helped my mother activate a phone and and we ended up getting a watch for a good deal! Thanks Andrea!! 10 stars
07.2022Erin
Don't review often unless very bad or very good. This location, Verizon in general is VERY BAD. Manager in particular, Andrea S. is quick to sell you whatever you like but won't even come to front to help with issue. She opened an account for me using my husbands social and sold me an iPad that does not work. Also opened a line for the iPad without my acknowledgment. Went to exchange the iPad and NO customer service. Have been on hold with Verizon's customer service for two days now. Very frustrating. Save yourself and GO TO ANY OTHER STORE and wireless provider.
07.2022Armando
Came to change my existing plan and spent roughly an hour waiting and half an hour with the lady here going over the plan options. I picked one and repeatedly indicated which plan I needed for certain features. I later get a call from my family members saying they were having issues with there phones, come to realize she didn’t put me on the correct plan.
07.2022Dominixe
1. Horrible customer service 2. Horrible cellular service 3. Scam DO NOT SWITCH OVER TO VERIZON!!! SCAM!!! I am leaving this review anywhere I possibly could. This company claims to be better in every way to T-Mobile and all it's smaller branches but it is not. I made the decision to switch over about a week ago and it was the worst decision of my life. In that past week, I have had to call/text/show up in person to speak to people to fix my service EVERY SINGLE DAY. I will lose data randomly, have no bars, when people try to call me it will say phone not in service, I cannot send texts through SMS nor through iMessage. When you try to speak to some tech "expert" through the phone they cannot understand what you are saying and will get confused, mainly due to the language barrier. Not only do their "experts" not know how to handle phones properly or how to fix their own service issues, instead of fixing the problem at hand they will try and upsell you. They will tell you to just "Get More Unlimited $10 little difference!" and try to tell how your service will be better so long as you pay more. It's a scam. They have options for their starter service plan but this service plan means you get no service and if you want better, pay more! Then, they will push the service issues by stating "you're by a busy freeway, unfortunately service can be spotty there." I am in a city smaller than LA and they can't provide good enough service? makes no sense. All-in-all, this company is falling through the cracks to try and keep up with T-mobile but has the worst customer service and cellular service. DO NOT SWITCH OVER!!!
06.2022Samantha
Great customer service, the employees were very patient with me and provided me with everything I needed to know in trading in my phone!
05.2022Justin
The sales associate was very helpful, courteous and friendly. Definitely one of the best new phone purchase experiences I’ve had. Will always do my business at this Verizon store.
05.2022