furniture store Closed Now

Overstock Outlet US in Sacramento (2125 Del Paso Blvd, CA 95815)

3.1 (10 reviews)

About:

Overstock Outlet US Logo

Store going out of business! Up to 80% off Top Brand Furniture! Everything must go! No offer will be turned away.


Overstock Outlet US is located in Sacramento (California state) on the street of 2125 Del Paso Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1916-333-4320. You can get more information from their website: https://www.overstockoutlet.us/. The coordinates that you can use in navigation applications to get to find Overstock Outlet US quickly are 38.610371, -121.451019. Scroll down to find out opening hours, reviews and other important information about Overstock Outlet US.

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Available amenities

Planning

  • Quick visit

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park

Service options

  • Delivery
  • In-store pickup
  • In-store shopping

Unavailable amenities

Overstock Outlet US doesn't have any unavailable amenities.

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Reviews about Overstock Outlet US - 10

Habibi

Please don’t pay any furniture from this store. This is a bad store I seen in my life. First it is one year or more than that they put everything in sale because they will close but they are big liars just they want to sell their furnitures in a very high price. Like they sold a bed on my for $2000 but it is $800 in other stores. They bring all furniture from floor like old and used. The staff are big liars and just the want to take money they do not no any thing. Please check they pictures and do not go to this shop. I paid $2100 for this bed. I furnitures broke after two three months very low quality.

10.2022

Anna

Went to the store, sales managers were really kind and I really liked the store. But there's a lot more negativity then positivity. We bought a mattress and a couch. The mattress was great and all but both deliveries were horrible. When the mattress was delivered the delivery man was very passive aggressive, angry and not helpful. He dropped the mattress outside and didn't bother helping to bring it in. (We had 2 different orders and dates) We were promised the couch to be powered (recliner) we got the love seat powered but not the couch itself basically ripped off. When they were delivering we were promised that the workers would take the couches out if anything and put in the new ones. There were 2 workers, one was amazing and sweet during the whole time (hair was a red head) while the other was yelling at my mother for not being sure how she wanted to put the couches. She was not decisive because apparently the couch that should've been powered ended up being manuel. We had to change positions of couches and not only were we ripped off, lied to, we were treated like dirt. Was the furniture beautiful? Yes. Were we given what we were promised? No not completely. Was the purchase there worth it? No, if I knew this I wouldn't never came here and I would've rather paid more in American Furniture then here. Why? Because the sales people promised one thing, we ended up with another. Theres no communication between the delivery and store, store promises customers one thing during delivery while the delivery people don't do those services. Very scammy place, don't bother going there unless if you want a headache. This whole experience is completely ridiculous. They caused my mother to break down, I wont buy things from them again. I don't support anything or anyone who decides to lie and hurt others. I'm glad they're closing.

10.2022

Rik

Bought a recliner set from this location was very pleased with my purchase. Less than 2 months later a spring pops out of place I began to reach out. Not only have a reached out multiple times and talked to multiple people I have been reaching out for 2 weeks now. Still no resolution and poor communication. Looks like I will have to reach out again which is probably the 5 time. Save your money go somewhere else if you want good service and not have to deal with issues less than 2 months of purchase.

09.2022

Alan

We bought and item there went to see about a recliner to expensive going out of business.

08.2022

Tanya

This place is amazing. I searched the catalog and found a beautiful set of furniture. When I received the furniture set, I t made my da. Thanks for the great customer service.

11.2021

Dzmitry

We ordered the NEW queen beautyrest mattress for $786.00 on September, 9 at Overstock Outlet US on Del Paso blv, and it was then delivered. Packaging looked fine, although we noticed a small stain on the top, but didn't pay too much attention, as we bought from reliable company, what could go wrong? (as we thought). Unfortunately, during our moving, hardware from our bed was missing and we couldn't test mattress with a bed frame right away. When we finally received hardware September 17, we put the bed together and placed the mattress on slats, and slept on it overnight, we woke up with a back and neck pain. This issue remained the next day, too, so, we reached out to the store manager regarding this issue - the mattress was too firm - (it was on September 18, which was Friday), but didn't received any answer. Over the weekend nobody called or contacted us back either. Painful mornings continued with this mattress which apparently was too firm (and we were looking for medium soft one). Later we decided to check the mattress manufacturer's white label, to see if this mattress could be used without foundation at all, but we were surprised that all labels were missing from the mattress, which means we didn't even know what the exact mattress we bought, or couldn't contact the manufacturer for any warranty questions if any in future. After more careful check, we noticed more stains on the bottom of the mattress when we flipped it over, which clearly indicated the mattress was long way in use by someone, who probably removed all the labels and returned it back to the store, or the mattress was used as a demo item, which is probably worse... So, we rented a truck and took the mattress back to the store ourselves (which was on Tuesday, September 21, 11am). We spoke with sales representative at Overstock Outlet US Sacramento, who was very rude and rejected to pick up mattress back at once. He mentioned first that they do not take things back, because of COVID, later he replied that all sales are final and no refund could be made. We were very surprised, since nobody mentioned it before to us vocally upon purchase, and no signs of any kind that sales were final and no refunds would be issued - neither on the windows, or at a cashier counter or even on their website - no info on return policy! There was not a word about that, that's why we assumed it was standard 30-days mattress warranty. We carefully reviewed out receipt as well, and yes we noticed in one very unnoticeable place that sales are final (under the signature), but it looks more like a scam and desire to hide this information from customers. There are bullet points on the back of the check with detailed information about AS IS and final sale items, but we didn't read that side and our initials not present there (clearly because nobody ever pointed our attention to that since we were purchasing a brand new item, not a final sale item). Near entrance to the store, we noticed owner Mr. Sanjay Sharma, and we tried to talk to him and describe the situation. At once, he replied that we were lying and we removed labels ourselves, later he replied that it was OKAY to not have labels, since mattress was new (although he couldn't identify it with missing tags) and he can show invoice and stuff like this(but never did). Finally, he rejected to take it back, even though we already unloaded it at the store, and just said to pick it up and left us unattended. So, as result we see three unlawful actions from this company. First they are hiding information about non-refundable items from the customers and not fully inform customers about such important things as refunds, warranty, exchanges, etc. Second, they sell used mattresses claiming them NEW, with all tags removed, even manufacturer's tags, which shouldn't be removed under penalty of law, and making jokes about that in public. And third, by California law, mattress should be fully refundable within 30 days by retailers if refund policy is not clearly stated on the website of the company or in the store (which is the case).

11.2021

Lena

Came in here to buy a mattress for my girls. I had a specific budget to spend and Overstock outlet gave us a very good price working with my budget. I’m very happy with the purchase!! The mattress is amazing quality, girls had the best nigh sleep!!

11.2021

Darius

They were very friendly and helpful. Large selection and very reasonable prices! Beware though, you might buy more couch than you were intending! Haha! Update: Sanjay and Natalia both really went above and beyond with resolving an issue I had. (I bought too much couch for my living room). I was able to swap it for another at no extra charge for delivery, and they did it the same day! I wholeheartedly recommend them!!! -Darius

11.2020

Nancy

I ordered a dining set from them. They never email or called me to confirmed time of delivery. I have to call multiple and left multiple message for anyone to call me back. When they finally call me back, Natalia told me what I ordered was out of stock. So, she send me pictures of other dining set and I was fine get another set that was very similar to the one I've ordered. The dining set got delivered, it was not assembled, but in boxes. When I open the boxes the table was damaged with big crack on the corner of the table. This company is the worse with customer service. I tried multiple times calling Natalia she won't pick up my phone and I left multiple message. I had to changed it to a 3 stars. It took them 3 times, but they finally replaced our dining set. It wasn't like they didn't care.

11.2020

Jim

The current tenant is Overstock Outlet USA, a mattress and furniture store. Overstock has absolutely no affiliation with the previous tenant "Cook's Hardware" Shoppers should ignore the legacy "Cook's" signage on the building or in old photos of the building. Those signs are relics of a bygone era, and shall be removed soon.

11.2019

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Opening Hours:

Closed Now
  • Monday 11:00 AM - 7:00 PM
  • Tuesday 11:00 AM - 7:00 PM
  • Wednesday 11:00 AM - 7:00 PM
  • Thursday 11:00 AM - 7:00 PM
  • Friday 11:00 AM - 7:00 PM
  • Saturday 11:00 AM - 7:00 PM
  • Sunday 12:00 PM - 6:00 PM

Ratings:

  • google logo
    4.1
    Total votes: 122
    Votes distribution:
    1: 18
    2: 5
    3: 6
    4: 9
    5: 84

Location/Contacts:

Popular Hours:

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Place last updated at: 23-11-2022 02:15:38