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Citibank in Sherman Oaks (4464 Van Nuys Blvd, CA 91403)
About:
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Citibank is located in Sherman Oaks (California state) on the street of 4464 Van Nuys Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1818-646-2046. You can get more information from their website: https://www.citi.com/?utm_source=gmb&utm_medium=yext. The coordinates that you can use in navigation applications to get to find Citibank quickly are 34.152778, -118.448384. Scroll down to find out opening hours, reviews and other important information about Citibank.
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Available amenities
Offerings
- amenities.offerings.has_cash_advance
Accessibility
- Wheelchair-accessible car park
Ray
Awful mehbooba chaudhry is. Wasted my half hour and did nothing like absolutely nothing in return. Awful employee. Never returning
09.2022Luce
No longer open on Saturdays
01.2022Eddie
Bad customer service, rude, not polite Do not have in their vocabulary the word "Please"
11.2021Michael
I walked into the branch livid because they had closed my account without authorization because I used my UPS mailbox address to open my account because the homeless in the area had been stealing my mail. Well, their fraud department flagged it as fraud and blocked my account. I walked into the branch really upset. The branch manager Allie took care of me, and I hope upper management recognizes her. I was going to write Citibank off but she is the reason I will go back and re-open my account with them. I wish the banking center hours were longer.
11.2020Halasius
The Citibank is violating my right to update my legal name. I've tried several times to update my information in the bank and, by excuses and lies, Citibank does not allow me this right. I sent a hard copy by regular mail through USPS in February 2020. The Bank said my photo was blurry on the paper, which was the first lie because I sent the same hard copy to plenty of institutions to change my name and NOBODY had a problem with the letter size of the copy. After that, I sent the hard copy again, and they lost my documentation. The third time I sent the documentation AGAIN (on March 5th) a Fax to the number they gave me. After that, they verified my information and send me a new credit card, but with my new name incorrectly printed on it. I'll call them AGAIN, and the send me a new card with the name corrected. Now, and without my permission, they change back my name to my old name (that is no more my legal name). And the new lie they say is that they never verified my information and that they do not have my documents. We have two possibles situations here: Either they are lying about the verification of my name, hence they are violating my rights and the decision of the federal court. Or they have violated the law by issue a credit card with a name on it that they say they don't have the documentation for and they never have verified. Either way, this behavior is unconstitutional. They are violating my rights. I have a court's permission to change my name and Citibank is violating the federal court decision.
11.2020Alexander1980
Worse customer service.!! You walk in and they have new people that dont know what to do and at time they are just talking making jokes while customers are waiting in line and that make you wait a long time standing there while the manager just walk around like dont care.. go to another branch trust the reviews here and comments..!
11.2019Josue
Everyone in this bank location is helpful and nice to me when I need assistance with anything.
11.2019Suzan
I am so disappointed. Worker close the door Front of me 5 minuets before 5 o’clock telling me come tomorrow! Bad experience worst customer service close doors front of customer Really!
11.2018Sam
Very lazy employees. We were there for over 2 hours for a matter that could've been solved in under 10 minutes. We ended up leaving and taking our business elsewhere. If you need to use Citibank, go to another branch. If you want to open an account with Citibank, I suggest you go to another bank.
11.2017Andras
Highly professional, intelligent and educated personnel are at your disposal if you enter this neat and friendly place. They do the very best for you, and still searching how they could help you more. They deserve our deepest respect.
11.2014