cell phone store
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Metro by T-Mobile in Aurora (606 Peoria St, CO 80011)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Aurora (Colorado state) on the street of 606 Peoria St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1720-216-0918. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10208775. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 39.726023, -104.846845. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Dale
Went in to buy a phone case and a screen protector and was ignored by staff for 25 minutes. Standing around listening to them. Small talk with other customers instead of having some kind of urgency in their work. You should not take that long to have someone pay their phone bill If they weren't so worried about being salesman and trying to sell people things on top of what they're already paying. I would have actually bought a phone case but I walked out instead. Won't be going back either.
10.2022PlentifulSoul
I returned my mothers phone due to it having issues and the day her new phone arrived, the metro pcs employee ends up dropping her phone on the ground. (It was the guy with the piercing) His other coworker even saw but they both pretended like we didn’t notice. I decided to not take the new phone that was dropped because why would I pay for a phone that’s been dropped? Would you do that? Of course not. So I returned it and I asked if I could get a new one cause it had a scratch. The other coworker seemed to be upset and she rudely talked to us and told us that she’d have to talk to the manager. We said we would come and talk to the manager the next day. She said the phone must’ve gotten a scratch when UPS brought it which is impossible. (The phone had a scratch on the screen because it dropped on the floor!) anyways She pretended like nothing had happened. The next day we went there again and we asked for the manager and she said she had no idea when it would get to the store but that she talked to the manager last night and she said my mom could get a new phone . This time she was nice to us. The only reason we went back to this place was to pick up my moms new phone. But yea. The service is terrible. So far only one employee there is nice. Also they never answer the phone . Also the rude lady which we believe is the manager because we never got to meet the manager anyways she has big earrings.
08.2022James
I love Metro. Been with them for a long time and I was with T-Mobile before that. Good phones good service. I recommend them highly
05.2022Brenda
ya the reception wasn't always good. they never answer their phones. & their accessories r kind of expensive too.
02.2022HOHO
Today I had to pay my bill I get there about 12:30 pm this Sunday and I see a sign says I'll be back in 30 minutes well I come back 2 hours later I'm still not open I wasn't the only one waiting there's another four to five more people waiting the workers never came back from lunch and to have their phones be cut off because didn't want to come back from lunch so I don't know what's going on I even called this place to see if they fell asleep in side but nobody picked up at all...
01.2022TÆYÕ
I was attended by Jessica and she was very helpful and calm. Really love the service in this specific store. Highly recommend it.
11.2021becky
i went there to get my account number and the person who helped me said that she didn't have it and couldn't help me with it to basically figure it out on my own, very rude customer service. good thing i switch carriers-- if i could put ZERO stars i would.
11.2019RELLI
They have always treated with respect! Great plans that legit are fast, reliable and affordable! And they are the cheapest GSM dealer in the US
11.2018Tracy
Pleasantly surprised with the quality of service. I love the kids over here and they actually have gone out of their way to assist me with the myriad of hassles and issues i've experienced with Project Fi service and Cricket/AT&T. Google literally has carriers and BS admin device apps installed on my LG Nexus 5X which continue to re-enable themselves and which are all vying to start and render me phoneless but PCS just works and a simple restart puts PCS back in the driver seat every time. Thanks fellas you have at least solved one critical issue for me and that's having an active working phone line at all times even though these other carriers won't go away at least you stay in control. Thanks and I'm happy with the service and the quality customer service, face time, and patience you have given to me and i plan on using your service at this location specifically because of you young kids. I can't thank you enough and I'm sure I'll see ya next week for some other issue. I can't thank you enough so good job and keep up the good work!
11.2017Treason
Just like Allyson, I too experienced HORRIBLE Customer Service on a Lousy LG Leon Phone the Sales Clerk at this location (911 S. Havana) advised me to buy - which had HORRIBLE Sound Quality & despite 2 return visits, they TOLD me to SEND it BACK to LG & be w/o a phone for 3 weeks !!! 911 S. Havana is the WORST Metro PCS Location I've ever visited in the Denver Metro Area !!!
11.2016