Goodyear Auto Service in West Hartford (1009 New Britain Ave, CT 06110)
About:
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Goodyear Auto Service is located in West Hartford (Connecticut state) on the street of 1009 New Britain Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18609535243. You can get more information from their website: https://www.goodyearautoservice.com/en-US/shop/CT/West-Hartford/000900338-06110-2238. The coordinates that you can use in navigation applications to get to find Goodyear Auto Service quickly are 41.729792, -72.722378. Scroll down to find out opening hours, reviews and other important information about Goodyear Auto Service.
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
Service options
- In-store pickup
- In-store shopping
Health and safety
- Customers wear masks
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Unavailable amenities
Service options
- Delivery
James
Amazing! People are reluctant to get warranties but I'm glad I did. Every July I seem to end up with a flat and I'm really grateful for Rick helping me that first time because it paid off today. Things are tight financially and this was a blessing. Always get the warranty. Thank you so much!
07.2022Greg
Bought a full set of tires and had trouble with one of them after a couple days. They switched it out for another with no problems. Great customer service from the work bay to the owner/manager, Harold. Trying to shop local and recommend everyone does.
07.2022Trista
I've been going to the W. Hartford location well over 10yrs and I've seen a lot of staff come and go but I must say after spending the last 2 Sunday's bringing all our vehicles for service, it's been a delight working with Tony. He's an excellent addition to this team! He's so calm, personable, organized, caring and a true joy to work with. This being my 3rd or 4th time interacting with Tony since joining the team I was so impressed when I walked in and he remembered my name and the best part was Tony making sure everything was still good from my previous weeks visit. It's the small things that go so far. These things are the very reason why I'll continue to support Harold and team!
07.2022Emily
Rick Conner and his team are complete LIFE SAVERS!! If I could rate 11 stars, I would in a heartbeat!! My mom and I will forever be in their debt for not only saving other peoples lives on the road, but also ours. My mom and I are healthcare workers traveling from Maine to Pennsylvania to visit my sister. Last week I went to a new auto shop in my home state to get new tires for this trip. Once we entered Connecticut, my car started to make loud helicopter noises when I would let up on the gas, causing the car to shake. We had trouble finding mechanic auto shops open, as it of course is a Sunday of all days. We called a Goodyear in Vernon, CT first and talked with Roger. He unfortunately didn’t have any availability for the day to help, however, he’s an absolute angel! Not only did Roger completely go out of his way to talk with Rick in this West Hartford location, but he also called me back, explained that Rick could squeeze me in, and then called him back to confirm that I was on my way! Roger helped make this horrible situation less stressful and I’m wicked thankful for him too! After Rick and his team diagnosed my car, Rick sat down with us and explained that we were down to only one lug nut tightened on my tire. My heart sunk realizing the situation of how lucky we were to be sitting in those seats with him. With all that said and fixed, I wish Rick was closer, as he’s a man that I’d completely trust with my car. Thank you Rick for making time in your busy day to save our road trip and most importantly, save lives!♥️
07.2022Elisabeth
Thank you again, Goodyear! Harold and his team went above and beyond to diagnosis and pinpoint exactly what was causing my check engine light to stay on. They identified the exact part and fixed the problem quickly and efficiently, explaining the problem in detail. No hidden costs or surprises. I highly recommend Goodyear in Elmwood for all your car needs - it's not just tires! They have serviced my old Honda Pilot for years and help keep it safe and going strong!
07.2022Robert
The staff at Goodyear on New Britain Avenue in West Hartford are top notch professionals. The Master Mechanic Chris and Store Manager Harold have been there for over 25 years and treat the customers with respect and are very polite. They will have you safely back on the road in a matter of hours and no doubt you’ll be satisfied with the service performed…
07.2022Ruby
Excellent customer service. I had an appointment for an oil change, tire rotation and front end alignment Tony was very pleasant and helpful. He gave me some good advise in regards to my tires. Harold ( Manager) has a very professional team of people.
06.2022Ethan
This Goodyear is a disgrace of a business. I had a flat tire on a Sunday 6/5/22 and needed to get back home to VT the same day. A 4 hour drive. I called Goodyear as they were open and asked if they could look at my tire to do a possible patch. He said they could look. So I brought it over. After waiting they called me about 2 hours later and told me they could not patch it. So I took the tire down the road to Pep Boys and literally within 15 minutes they had the tire diagnosed. One of the nails had not penetrated the tire deep enough to make a hole and the other had just made a small pin hole that a patch would take care of no problem. It was done and ready within a half hour at Pep Boys. Basically I wasted 2 hours at Goodyear and all they did was circle both nails with yellow marker. What a disappointing crew on today.
06.2022Tayler
Excellent experience! I was able to easily schedule a next day appointment online, Harold checked with me before ordering my tire to confirm it was the correct size, the appointment time was quicker than anticipated, Faris did a great job with the installation, and the staff was very kind. I highly recommend the Elmwood Goodyear location to anyone in need of a tire replacement! :)
05.2022Tammy
Harold & his team great. Harold always takes the time to explain what services need to be addressed & that I am understanding the service. Always has a smile on his face. Also appreciate the follow up phone call on service. Have been going there for few years now & will continue. Excellent costumer service
03.2022