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The UPS Store in Newark (560 Peoples Plaza, DE 19702)
About:
Store offering shipping, packaging, printing & other services, plus office supplies.
The UPS Store is located in Newark (Delaware state) on the street of 560 Peoples Plaza. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13028341399. You can get more information from their website: https://locations.theupsstore.com/de/newark/560-peoples-plaza?utm_source=Yext&utm_medium=organic&utm_campaign=Listings. The coordinates that you can use in navigation applications to get to find The UPS Store quickly are 39.601480, -75.744932. Scroll down to find out opening hours, reviews and other important information about The UPS Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Unavailable amenities
Service options
- Delivery
Ryan
Wish I could give them a zero. Terrible customer service from Hui. I paid 260$ for overnight express shipping and they lost my package. Never offered assistance to help me find it
05.2022Ryan
Wish I could give them a zero. Terrible customer service from Hui. I paid 260$ for overnight express shipping and they lost my package. Never offered assistance to help me find it
05.2022Ryan
Wish I could give them a zero. Terrible customer service from Hui. I paid 260$ for overnight express shipping and they lost my package. Never offered assistance to help me find it
05.2022David
I received fast and friendly service. Couldn't ask for anything more.
04.2022David
I received fast and friendly service. Couldn't ask for anything more.
04.2022David
I received fast and friendly service. Couldn't ask for anything more.
04.2022nicole
the staff here are amazing! they go above and beyond to make sure you’re taken care of and aren’t in the store for more than 5 mins (excluding any line). the stores hours are accurate unlike other locations and your packages are well taken care of. Huy is so great and not to mention cayute!
03.2022Mike
There are many UPS stores, they are not all equal. I drive from far to use this one because the staff was trained in quality customer service. Thank you.
03.2022nicole
the staff here are amazing! they go above and beyond to make sure you’re taken care of and aren’t in the store for more than 5 mins (excluding any line). the stores hours are accurate unlike other locations and your packages are well taken care of. Huy is so great and not to mention cayute!
03.2022Mike
There are many UPS stores, they are not all equal. I drive from far to use this one because the staff was trained in quality customer service. Thank you.
03.2022nicole
the staff here are amazing! they go above and beyond to make sure you’re taken care of and aren’t in the store for more than 5 mins (excluding any line). the stores hours are accurate unlike other locations and your packages are well taken care of. Huy is so great and not to mention cayute!
03.2022Mike
There are many UPS stores, they are not all equal. I drive from far to use this one because the staff was trained in quality customer service. Thank you.
03.2022Leila
I stopped in today for some print services. They were amazing. Clean place. Very fast and friendly. Had smiles the whole time. Matt connected the computer for me and was so pleasant and HUY was very sweet to me as well. I had 40 sheets to print and he assured me it would take a little while but he’d do it with no issue. I was happy with my service. I’ll be back
11.2021A
DO NOT GET YOUR PACKAGES SHIP HERE! THEY STEAL PACKAGES. I had my packages shipped to this UPS STORE and nobody seems to know where it’s at. Even the manager playing dumb. Ups driver delivered the package someone signed for my package then stole it. THEY STEAL! And their attitudes stink!
11.2021Leila
I stopped in today for some print services. They were amazing. Clean place. Very fast and friendly. Had smiles the whole time. Matt connected the computer for me and was so pleasant and HUY was very sweet to me as well. I had 40 sheets to print and he assured me it would take a little while but he’d do it with no issue. I was happy with my service. I’ll be back
11.2021A
DO NOT GET YOUR PACKAGES SHIP HERE! THEY STEAL PACKAGES. I had my packages shipped to this UPS STORE and nobody seems to know where it’s at. Even the manager playing dumb. Ups driver delivered the package someone signed for my package then stole it. THEY STEAL! And their attitudes stink!
11.2021Leila
I stopped in today for some print services. They were amazing. Clean place. Very fast and friendly. Had smiles the whole time. Matt connected the computer for me and was so pleasant and HUY was very sweet to me as well. I had 40 sheets to print and he assured me it would take a little while but he’d do it with no issue. I was happy with my service. I’ll be back
11.2021A
DO NOT GET YOUR PACKAGES SHIP HERE! THEY STEAL PACKAGES. I had my packages shipped to this UPS STORE and nobody seems to know where it’s at. Even the manager playing dumb. Ups driver delivered the package someone signed for my package then stole it. THEY STEAL! And their attitudes stink!
11.2021Michael
The Asian guy has 0 customer service, rude and unprofessional. My suggestion to UPS company to look at all negative reviews and take it into consideration and observe the owner and all his/her employees customer service skills and send them to CS CLASSES. My question to that ups store customers out there who gave them 5 stars for what? 🤔😏🙄
08.2021Michael
The Asian guy has 0 customer service, rude and unprofessional. My suggestion to UPS company to look at all negative reviews and take it into consideration and observe the owner and all his/her employees customer service skills and send them to CS CLASSES. My question to that ups store customers out there who gave them 5 stars for what? 🤔😏🙄
08.2021Michael
The Asian guy has 0 customer service, rude and unprofessional. My suggestion to UPS company to look at all negative reviews and take it into consideration and observe the owner and all his/her employees customer service skills and send them to CS CLASSES. My question to that ups store customers out there who gave them 5 stars for what? 🤔😏🙄
08.2021KittyMaster
The owner of the store, Joe, is incredibly rude. I walked in, was the only customer, and I expected the usual high quality customer service I’ve experienced with every other UPS location I’ve frequented. What I received to my pleasant, “Hello, I’m just looking to ship this out, please!” and phone held out with the code (which I had prepared before entering), was “This is a Kohl’s code. We can’t do anything with this,” in a very exasperated manner. Now, I work in the customer service field so I can understand trials and tribulations of customers so I reply, as nicely as I can, “Oh, sorry, I know I was sent two of them so...” and as I began looking for the other code, he interrupts me and says, “Well, look that one up, then, because we can’t do anything with this.” Which, again, I got the first time around. The second code, of course, wasn’t eligible for them to use either, so I just snatched up my package and said, “That’s fine, I’ll go to Kohl’s, then. I’m sure they’re more pleasant there, anyway.” Anyway, I don’t recommend them.
08.2020John
I have been to this location on many occasions and have always had excellent customer service. All of the employees are outstanding at taking care of all my needs in a complete and efficient manner. I would highly recommend visiting this location for all your shipping needs. The young guy there always goes above and beyond to ensure all of my requests are fulfilled. I have never had any issues with any of my many experiences at this great UPS store.
08.2020dan
Amazing store! I walked in behind five other customers & expected a wait, but the people here are like a well oiled machine! So efficient I was in and out in no time. Best UPS Store I’ve ever used. I highly recommend it. Knee up the good work, people, you rock!
08.2020KittyMaster
The owner of the store, Joe, is incredibly rude. I walked in, was the only customer, and I expected the usual high quality customer service I’ve experienced with every other UPS location I’ve frequented. What I received to my pleasant, “Hello, I’m just looking to ship this out, please!” and phone held out with the code (which I had prepared before entering), was “This is a Kohl’s code. We can’t do anything with this,” in a very exasperated manner. Now, I work in the customer service field so I can understand trials and tribulations of customers so I reply, as nicely as I can, “Oh, sorry, I know I was sent two of them so...” and as I began looking for the other code, he interrupts me and says, “Well, look that one up, then, because we can’t do anything with this.” Which, again, I got the first time around. The second code, of course, wasn’t eligible for them to use either, so I just snatched up my package and said, “That’s fine, I’ll go to Kohl’s, then. I’m sure they’re more pleasant there, anyway.” Anyway, I don’t recommend them.
08.2020John
I have been to this location on many occasions and have always had excellent customer service. All of the employees are outstanding at taking care of all my needs in a complete and efficient manner. I would highly recommend visiting this location for all your shipping needs. The young guy there always goes above and beyond to ensure all of my requests are fulfilled. I have never had any issues with any of my many experiences at this great UPS store.
08.2020KittyMaster
The owner of the store, Joe, is incredibly rude. I walked in, was the only customer, and I expected the usual high quality customer service I’ve experienced with every other UPS location I’ve frequented. What I received to my pleasant, “Hello, I’m just looking to ship this out, please!” and phone held out with the code (which I had prepared before entering), was “This is a Kohl’s code. We can’t do anything with this,” in a very exasperated manner. Now, I work in the customer service field so I can understand trials and tribulations of customers so I reply, as nicely as I can, “Oh, sorry, I know I was sent two of them so...” and as I began looking for the other code, he interrupts me and says, “Well, look that one up, then, because we can’t do anything with this.” Which, again, I got the first time around. The second code, of course, wasn’t eligible for them to use either, so I just snatched up my package and said, “That’s fine, I’ll go to Kohl’s, then. I’m sure they’re more pleasant there, anyway.” Anyway, I don’t recommend them.
08.2020dan
Amazing store! I walked in behind five other customers & expected a wait, but the people here are like a well oiled machine! So efficient I was in and out in no time. Best UPS Store I’ve ever used. I highly recommend it. Knee up the good work, people, you rock!
08.2020John
I have been to this location on many occasions and have always had excellent customer service. All of the employees are outstanding at taking care of all my needs in a complete and efficient manner. I would highly recommend visiting this location for all your shipping needs. The young guy there always goes above and beyond to ensure all of my requests are fulfilled. I have never had any issues with any of my many experiences at this great UPS store.
08.2020dan
Amazing store! I walked in behind five other customers & expected a wait, but the people here are like a well oiled machine! So efficient I was in and out in no time. Best UPS Store I’ve ever used. I highly recommend it. Knee up the good work, people, you rock!
08.2020