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Budget Truck Rental in Miami (12162 SW 114th Pl, FL 33176)
About:
Budget Truck Rental Miami operates a leading truck rental company in the US, serving both the consumer and light commercial sectors. We operate 2,000 locations throughout the US.
Budget Truck Rental is located in Miami (Florida state) on the street of 12162 SW 114th Pl. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1305-235-5088. You can get more information from their website: https://www.budgettruck.com/locations/fl/miami/331767. The coordinates that you can use in navigation applications to get to find Budget Truck Rental quickly are 25.655303, -80.382173. Scroll down to find out opening hours, reviews and other important information about Budget Truck Rental.
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Andrew
Reserved the truck and had no issues. Prompt service and easy to return, park, and drop off.
10.2019Stephanie
I only give a one star because I didnt have the option to put a zero. Made a reservation for 9 am to pick up a truck and a hitch for my car. Its is many, many hours later and they have the hitch but I now have to go to Doral to pick up the truck. All they can do is shrug their shoulders. Horrible service, manager has "no idea" she said. Do not go here.
10.2018Carlos
Called for a reservation almost 1 1/2 weeks before the moving date, they call me the day of the moving date to tell me they have no trucks available. Never will I even consider or recommend this brand.
10.2018Robert
I rarely write reviews, but since Budget has consumed so much of my time and energy, Im doing it now. On July 12th I drove to a Budget facility located at 114the place. I spoke with Jen and she told me that she had a 26 foot truck available for tomorrow, but I should reserve online to get a 20% promotion. I reserved a truck on the 12th online for the budget facility located at 12162 SW 114th Pl, Miami, FL 33176. Here is my confirmation number ******4641 The following morning I show up as scheduled 855 am but I notice the truck is no longer there. I get this bad feeling something is wrong, but may be they just moved the truck to fuel or clean. I go inside and Jen tells me the truck was taken yesterday for maintenance and she has been on the phone ALL morning trying to located another truck. I asked her why didn't anyone call me yesterday or this morning? She said it happened at 420pm yesterday and they close at 430pm. I asked why didn't someone from corporate call me? Silence. I asked her why didn't you call me first thing this morning? Silence. I waited in the facility for 30 min while Jen was on hold supposedly looking for a truck. It was now 925am and I told her I need to be in broward at 10am. I waited a couple more minutes and I told her to cancel the rental. Jen said ok and apologized. I left to a U-haul facility nearby- rented a truck without problems. Jen was polite but her failure or the facilities failure, was not calling me the day before or first thing in the morning. This morning I look at my Credit card and Budget has the nerve to charge me a "no show" fee of $50. Naturally Im disputing the charge, but that takes more of my time and energy. Look these maintenance things happen, but a phone call from this facility or corporate would have been the proper thing to do, in order start searching for a replacement truck the day before or cancel and allow me to find another truck. I missed my 10 am appointment in Broward. Budget demonstrated complete disregard for their clients and by charging me a "no show" fee further demonstrates the severe problems in their systems and company. I expect this type of service in the islands or 3rd world countries, not here. Very unprofessional. Not recommended!
10.2017Andrea
Please do yourself a favor and go elsewhere for your truck rental needs. I reserved a truck and a trailor a week in advance and arrived to pick it up to find that a trailor was not available. The lady at the front asked if customer service called me to notify me of this issue - No, they didn't - so apparently this location wiped their hands clean of contacting us to notify us or trying to find a solution for us. My husband then asks if they checked if any other locations had a trailor and she said "oh no we didn't - would you like me to?" UMMYeah YEAH THAT'D BE GREAT. After a lot of time wasted and another secondary trip to a completely different Budget location to pick up the trailor all I can say is that the folks at this location were unhelpful and useless. Not to mention that I called them back once we realized wiper blades were missing on the truck and the response we got was "we're about to close up so the best thing you could do is call roadside assistance" I asked if this truck was even inspected or if any maintenance was done on it and the response I get "yeah I assume so but I'm not the one that does it". Honestly words can't express the lack of professionalism I experienced today with this Budget and all I can hope for is that this lengthy review saves someone else from a future headache.
10.2017