jewelry store
Closed Now
Zales in Pembroke Pines (11401 Pines Blvd Suite 534, FL 33026)
About:
Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.
Zales is located in Pembroke Pines (Florida state) on the street of 11401 Pines Blvd Suite 534. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1954-437-1559. You can get more information from their website: https://stores.zales.com/fl/pembroke-pines/5945?cid=seo-listings. The coordinates that you can use in navigation applications to get to find Zales quickly are 26.010543, -80.304640. Scroll down to find out opening hours, reviews and other important information about Zales.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Becky
The on line zales said go to Zales store and they don't have a clue what you are looking for.
10.2022Craig
Awful product👎🏿I purchased a expensive set of pearls from the adventura mall in fl. About 3yrs ago as a Christmas gift, my wife wore it twice and the string broke, luckily for me three of the pearls along with the 14k lock didn't get lost. I took it back to get repaired and they wanted to charge me almost the same price as what I had paid for it. Cause it wasn't under warranty anymore SMH, I will never purchase jewelry from this company again and wouldn't recommend them to nobody either. I ended up getting it repaired from another jewelry store inside a different mall with an extra strong string. Thank you Elite jewelry.
08.2022L
By far the worst customer service ever. They were rude no one wanted to help me find my warranty. I do not recommend this place. Because I wasn't purchasing anything they did not want to help me.
06.2022Dania
I bought a watch and I needed to resize it, I went with my husband who also wanted to clean his ring and wanted to drop it off for resizing. I politely asked the older blonde lady maybe in her 50s or so she was very rude looked like she didn’t even wanna work, I asked if there is someone who can do it she just flat out said NO and didn’t even tell me when he would be available. I asked her when he will be back and she said she doesn’t know he’s in break? Great answer, I honestly got my husbands ring cleaned and just left. I won’t be going here any longer I’ll have to look for a ZALES with at least decent customer service.
03.2022MistahZ
It's a nice Jewelry store. A little narrow given it's in the mall but easy to walk around and very clean. Inventory is cool even if there was nothing I really wanted or liked. Customer service was attentive speedy and polite. Great jewelry store of I had to say so.
11.2021Angela
Zales has always been my #1 jeweler. The staff is very professional every time you meet and greet them. It is a pleasant and joyous experience whenever you enter into the store... Zales my #1.
11.2021Jessica
Giovani provided exceptional quality service. He was extremely helpful, honest and patient with us. We previously had a bad experience at this store with a different employee, which caused us to avoid this store for a while. After a few years we decided to try and shop here again for a new wedding band. Once he learned of our previous bad experience he quickly provided a simple resolution. He not only made up for the previous bad experience but made shopping for my new wedding band so easy and enjoyable. We left feeling so happy and appreciative of his service. Will definitely return. One of a kind service from Giovani. Thanks again!
11.2020Jake
Highly recommend this location. Giovanni was absolutely amazing! He took his time showing us different bands. Giovanni made us feel comfortable during our current Covid outbreak. I lost count how many times he disinfected each piece of jewelry. Both of us are in the auto sales and service industry. We both agree that Giovanni is a gem to the Zales family.
11.2020Deanna
If I could write zero stars I would. Their customer service is horrible. My husband purchased a pair of earrings for me that I did not like. I came to the store to return and they insisted I exchange rather than return. I again stated I wanted to return not exchange. I handed the woman the earrings along with the original receipt. I was advised I would need the card to make a return. I told her I had the card. Then she said That my husband would have to be present for the return transaction as he would have to sign his signature. They seem to be trying everything in their power to prevent me from making a return. I will be back with my husband to make the return and it will be our last time in a Zales!
11.2018Jeremy
I bought my wife's rings here, my ring, and just bought a watch. This store is my new go too for jewelry. The manager of this store is really great. He goes above and beyond to make sure his customers are happy. I wouldn't want to deal with anyone else.
11.2017