electronics store
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Apple University Town Center in Sarasota (140 University Town Center Dr, FL 34243)
About:
Apple retail store selling iPhones, iPads & more in sleekly designed spaces.
Apple University Town Center is located in Sarasota (Florida state) on the street of 140 University Town Center Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19413584600. You can get more information from their website: https://www.apple.com/retail/universitytowncenter?cid=aos-us-seo-maps. The coordinates that you can use in navigation applications to get to find Apple University Town Center quickly are 27.384651, -82.452609. Scroll down to find out opening hours, reviews and other important information about Apple University Town Center.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Offerings
- Repair services
Recycling
- amenities.recycling.has_recycling_electronics
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Apple University Town Center doesn't have any unavailable amenities.Categories
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Michael
My grandson likes to walk around in the mall. Not a big fan of the Edison Mall in Fort Myers. It takes just over an hour to get to Sarasota from my house so we decided to go to UTC. After living in LA, it's nice to go to mall like what we're used to. UTC is bright and clean whereas Edison Mall is dark and uninviting.
07.2022Thomas
I have tons of apple products but thought that the staff at UTC on Sarasota were terrible. 1. Rep wasn’t over Covid and wearing a mask! 2 shuffled me around to various people 3 Genius Bar didn’t know the product at all! 4 slipped in Apple care without asking 5 saw me pay with Apple iPhone but didn’t even suggest my Apple Mastercard so I would get a rebate. 6 had to be told twice to add a USB C plug when I didn’t even need one! Not like APPLE used to be. SAD
06.2022Linda
Had a wonderful experience in this store. Had to take my mothers iPhone, iPad and watch for assistance. We did have an appointment, the staff checked in with us to let us know we were next. The short version, they took great care with my mother, resetting her passwords and resetting her equipment so she can use them again! And, yes I’m the one who wrote them down this time so we won’t have to do this again!😁 great job you guys, you are greatly appreciated!
05.2022Karen
Drove 30 miles to make a purchase. Knew exactly what I wanted. When I got to store at approximately 1:30 PM and I finally found an employee would talk to me, I was told I had to have and appointment and the soonest available was 4:30 PM. There were no less than 6 employees just hanging around doing nothing. I said I would just go across the street to Best Buy and get what I needed that this was ridiculous. Employee said "OK" which made me madder. I have spent thousands of dollars in the Apple Store but never again. I'm sure that somehow they will blame it on Covid. I understand the appointments for the Genius Bar but to purchase an item? Made my last trip to the Apple store!!!!!
05.2022Alejadro
I came here for a solution for my broken phone and while being helped by a “man” named LORNE, he was disrespectful. His customer service was terrible. He refused to help me and had the manager come and speak with me. When the manager Shay came over, she is awesome. She would be the only reason why I would go back. I give her 5 stars. But Lorne you get none.
05.2022John
Service here has really gone down hill. The iPhone continue to have software issues as the apps constantly refresh when switching to another and back. I’ve read multiple people having the same issues yet when asked the staff done offer a look just a, “delete everything and restart the phone restoring from backup.” Then silence. So you can’t look at it, you can’t have a technician discuss with me the issue, just reboot the entire system that entails deleting everything and pulling from iCloud? When I pursued I got a, “Have you considered contacting customer support?” ….I thought you’re supposed to be support?? lol
05.2022Travis
Idc what the other reviews say. Apple is in high demand and it’s the only store around, I drive 45 minutes to get there. I expect it to be packed. I’ve bought 2 iPhone 13 pro max and 1 iPhone 11 Pro Max a couple years back. Never had a problem any time, I honestly walk right passed people waiting bc I know what I want and have the cash in hand so I’m in and out.
05.2022Andrea
I had one of the worst customer service experiences I have had when I went for assistance in setting up my new laptop! Louis was rude and don’t care about the customer at all. He said they were too busy yet when I walked away from the line stood a chatted with another employee for at least 5 minutes ( when I finally stopped watching and left). This lack of respect for the consumer says a lot about how this store is managed. Since I then went to the Tampa store and had a positive experience
04.2022Connie
We came to get batteries for our phones. The lady told us it would be about an hour, so we waited. After waiting an hour and a half we were told it was best to make an appointment. Why didnt she tell me that to start with? POOR CUSTOMER SERVICE
03.2022Dean
This is the flagship store for Sarasota/Bradenton. Right after product release they had limited supply compared to other locations so I had to wait for the iPhone pro max and the Apple Watch to get shipped to the store. During COVID lock down the lineup and scheduling process was cumbersome, but recently (July ‘21) I’ve been able to walk in and get what I wanted without an appointment (not sure if this is typical). PS do your homework so you know exactly what you want because the staff don’t necessarily know all the details.
08.2021