clothing store
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PacSun in Sarasota (140 University Town Center Dr, FL 34243)
About:
Chain supplying casual, California-inspired, brand-name clothing, swimwear & accessories.
PacSun is located in Sarasota (Florida state) on the street of 140 University Town Center Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1941-866-6332. You can get more information from their website: https://www.pacsun.com/. The coordinates that you can use in navigation applications to get to find PacSun quickly are 27.383369, -82.453248. Scroll down to find out opening hours, reviews and other important information about PacSun.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Danielle
Went to UTC Sarasota on a Sunday to purchase jeans and realized that the same jeans online was $10 off. Asked one of the associates if they would price match and they said no, I have to order it online. First of, these kids has 0 customer service. No common sense- it’s like you have to show them what they are there for. So I placed the order online with store pickup option since I was already at the mall. I was hoping to get a confirmation email stating it’s ready for pickup within the 2 hour window while I was at the mall but no. Come Tuesday afternoon and still no confirmation email and so I had to call customer service. This will be the first and last purchase. I’ve never encountered horrible customer service. Once I receive the item from the mail if I’ll ever get it) I’ll definitely return it and spend my money elsewhere.
11.2022anonymous
all workers are extremely rude escpecially managers, they need to learn some serious customer service skills and stop pushing people for their information at the checkout. managers talk badly about customers if they dont like them as well. very uncomfortable place to shop
11.2021Yasmeen
I went to the Ellenton location about 20 minutes before they closed. Bought two dresses. Specifically asked the guy if the two dresses I bought are returnable and he said they are. Once I got out to my car I realized that he didn’t put a receipt in my bag. Went back to the store only to be told “sorry were closed now” even though I told them I never got a receipt. So I went home, tried the two dresses on, both were too small. Went to the PacSun location in UTC on Black Friday and stood in line for 45 minutes to return the dresses and explained that I never received a receipt and was refused one even after going back. Told them the dresses are too small for me. Was told I can only get “store credit.” Understandable for a no receipt return but not when you are refused a receipt. Absolutely ridiculous and the worst customer service and business practices I have ever experienced. I will never ever be back.
11.2021Kat
Good selection and my daughter loves all their clothes. Hard to go wrong shopping here for this mom.
11.2021A.
I just went in for a gift card but the staff were very sweet and helpful.
11.2021DAVID
Neat and clean. Too high priced. Few sales even though at entrance said 70% off certain items
11.2021Edith
The fitting rooms are never available. Only they say it’ll be close until they want to. That is not a nice answer because I’m buying clothes they are not a gift to me. The fitting rooms is like storage. Don’t you have enough space in your store for this?
11.2020Jennifer
The worst establishment in UTC Mall. I went in to purchase a gift for my daughter-in-law, as i accompanied with a friend and we were rudely treated by the staff. The fitting rooms were a mess with clothes and boxes thrown all over the floor. Along with the bad presentation, one staff member was very rude and had a harsh tone throughout my shopping experience. She was yelling across the store and disrespected other shoppers. While checking out she “asked” for my phone number, and although I said no due to privacy reasons that did not stop her from pushing me to give my full name, email AND phone number. Once I paid for my clothing, they were thrown into the paper bag that was obviously too small for the sweater purchased, and to add they were not folded. I will never be coming back and recommend everyone shopping elsewhere.
11.2019Megan
If you’re trying to return anything to Pacsun, go to a different store. The manager needs to learn some customer service skills, one of the rudest people I’ve ever met.
11.2019Mac
Unless you're 12 or have a eating disorder this is not the place for you.. Selection was boring, cheap and overpriced. I remember this being the must go to store 15 years ago, the coolest tee's, sweetest sweaters and dopest tanks.. now it's all crop top garbage with unrealistic sizing (as a size 5 in Jrs at 30 I can say that) lol
11.2018