cell phone store
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T-Mobile in Douglasville (6700 Douglas Blvd Ste 1510, GA 30135)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Douglasville (Georgia state) on the street of 6700 Douglas Blvd Ste 1510. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1770-577-7832. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-douglasville-ga-30135-2fsx?utm_source=google&utm_medium=lastmile&utm_campaign=2FSX. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 33.727657, -84.746217. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
ChildofGod's
Customer service is key in which we don't find these days. I came into the store frustrated with another store and received the best customer service in a long time. Mark, the Manager, was patient and took time to explain the options that I had when selecting a new phone and a plan. JT, his associate, is very cool too. It is great speaking with someone who understands your needs and concerns. Kudos to you, Mark! I hope Sprint /T-Mobile recognizes your hard work and dedication for delivering customer service excellence. I appreciate all that you did throughout the process. If you need assistance with your Sprint / T-Mobile phones or services, it is worth the trip visiting this store. God bless you!
08.2022Bria
So, came in to this location today and upon walking up was greeted by Mark! He grabbed my number and pulled my account instantly ! Was trying to decide if I should stay with T-Mobile or switch to Verizon (with an upgrade) Mark dropped some much needed knowledge about T-Mobile and it’s competitors. Literally was in shock from the bars and graphs he showed of coverage. I’m currently in the process of being a flight attendant and need as much coverage as possible ! Needless to say .. T-Mobile/ Sprint has definitely kept a customer. Huge thanks to Mark for being super friendly, knowledgeable and not only did he NOT try to upsalw or persuade me BUT actually give me the info I needed before deciding ! MARK FOR T-MOBILE/ SPRINT PRESIDENT !!!!!
08.2022Robert
Site support in Douglasville Georgia was fantastic. Jeremy is the best tech I have ever worked with. This was at the arbor plce mall
08.2022Adderly
This place is a complete and total joke… just got to the real T-Mobile upstairs. The manager is incompetent and the “acting assistant manager” with the dirty wrinkle 8 year old shirt is definitely being trained by his friend, the store manager. My wife and I came in to move one of our business’s phone services from AT&T to T-Mobile. We was told that we would get two buy one get one on two iPhone 13 and two 13 pro max. We was also told we could trade in two of our devices, one 11 pro max and one 11pro long story short. They thought was was committing fraud when we 1st walked in. witch was told to my wife by the “acting assistant manager with the dirty shirt. The gave us the wrong plan, insurance was only put on one phone, only gave us one bogo and stole our devices because corporate said they have no history of our trade in. I’ve been asking to speak to a district manager for over a month now yet I keep getting the runaround. They are literally getting over and taking advantage of people. I spent 5 hours in this location to get 4 phones. My number didn’t switch over until 2hrs after leaving the store. The have to be jacking the numbers at this location seen we was told that the district manager bought a Dodge Challenger for the store manager. I’m guessing business is doing well. Run , Run, Run upstairs to THE REAL T-MOBILE STORE. This lower level store is exactly that lower level. Save yourself countless hours of your life that you will never get back… I have about 15 other things I can talk about what these buffoons did wrong. But I gave T-Mobile enough of my time for free.
01.2022Jay'L
A simple acknowledgement of my presence would have went a long way. I understand if your salesperson is working with someone but teach them to say hello when someone walks into the door. This is customer service 101
11.2021jelani
This is the best T-Mobile I have ever been in. Literally every one of the workers greeted me and made sure that I was taken care of! The manager Ari took care of me along with Dohnte by her side. I came in with some troubles with my phone and left with even better service and a lower bill! 10/10 recommend everyone to come and get serviced here!
09.2021jasmine
I went in with questions about possibly getting a new phone, and was greeted with such kindness from the employees. They answered all of my questions and helped me get a new phone that I love! Ari was the employee helping me the entire time and honestly can say she was so kind and really knew what she was talking about!! She also helped me pick out a cute case that is very protective for my phone. I appreciate everyone’s help and definitely recommend going to this location for any questions or problems you have with your devices!
09.2021rachael
Was able to upgrade to the new iPhone 12 with no problem. Ari got all of my stuff transferred and set up without batting a lash. She’s the reason I’ve stayed with Sprint/T-Mobile. It’s great to see some stores keeping customer alive! Will return.
09.2021Jenna
Everyone here is so friendly! Ari was able to answer all of my questions and helped me understand the plan options since I’m trying to switch services. I definitely plan to switch over to Sprint/T-Mobile in the future solely because the staff was so helpful and informative at this location!
09.2021Amari
I had a phone emergency and decided to visit this T-Mobile location in Douglassville. I am so happy that I stopped by! Dohnte provided me with an amazing customer service experience. His knowledge and customer service is out if this world. If you need a new phone or need any assistance with your account, please stop by!
09.2021