car rental agency
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Enterprise Rent-A-Car in Champaign (1212 N Prospect Ave, IL 61820)
About:
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Champaign. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Enterprise Rent-A-Car is located in Champaign (Illinois state) on the street of 1212 N Prospect Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12173551300. You can get more information from their website: https://www.enterprise.com/en/car-rental/locations/us/il/champaign-n-prospect-ave-6201.html?mcid=yext:245709. The coordinates that you can use in navigation applications to get to find Enterprise Rent-A-Car quickly are 40.128118, -88.257483. Scroll down to find out opening hours, reviews and other important information about Enterprise Rent-A-Car.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
From the business
- Identifies as women-owned
Unavailable amenities
Enterprise Rent-A-Car doesn't have any unavailable amenities.Categories
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Donald
Called at 3 pm due the car breaking down and needed repairs. We were told that they would have someone pick us up at 5 pm and that they would call us when they are on the way. 5 pm came & we called & was told they didn't get the memo to pick us up at 5 but they will have someone pick us up in 30 minutes. 5:30 pm came & we called again and were told to patiently wait on hold 35 minutes went by & the rep never came back from being on hold. Called the corporate office and was told that all the local offices are closed. Had to get a hotel room since we are out of state. Not happy at all. Poor service with no calls to us to let us know what's going on.
07.2022Harry
The staff at the office were extremely helpful. Check in went smoothly, return went smoothly. The original car that I had wasn't going to work for me and the exchange was really easy. The whole staff did a great job!!
07.2022terry
Enterprise Renta Center is the best place you want to go to rent a car!!! Top cars,top service, fantastic people that go out of their way to service your needs!I will always recommend to family and friends!! Just want to say super thanks to Adam,Amin,Gracie,Nate and Marcus WHO gave us 100% professional and friendly service!! Definitely returning to Enterprise!!You're the best guys/girls, from all the rest!!👏👏👏👏👏💓
07.2022Monica
What a smooth experience. Charles called me the night before said he would make sure that I would have a mini van like I would need, and he came through! I also appreciate him letting me know in advance Sundays are very busy for them, knowing in advance helped me make accommodations. Even better though he got me out of there in about 20 mins. By far best enterprise experience I've had.
06.2022Nakeshia
The manager Colin was absolutely amazing!!!. I owe this young man dinner! I was so humbled by my experience with him due to some technical difficulties with my rental. I cussed and fussed something terrible and he stayed cool and calm. He even went out his way to buy me a very refreshing drink from Dunkin’ Donuts ❤️ I am truly humbled from the way he handled the situation he never buckled and kept his composure, a true gentleman.
06.2022vicki
Quick service, able to rent a car same day & even got a free upgrade! Charles Glass was my customer service rep. He was a gentleman & readily answered questions & paid attention to detail. I was well informed of costs & immediately on my way! Thanks Charles
05.2022Ockhee
The staff was very friendly and tried to accommodate customers' needs. I rented a car at Champaign, Illinois right before the Easter. I made a reservation for a day over the phone but I changed my plan to use a car for 2 days from the day I called. They rearranged it and provided the pick-up service. It was a busy Friday but Asia, the lady who picked me up, arrived at my place a little earlier than I expected and Issac K Collins helped me to assign a good car for me. The office was crowded with customers and I needed to wait for my turn. But thanks to Asia and Issac and the tall gentleman with glasses-unfortunately I didn't get his name, my trip was pleasant.
05.2022Anyeta
Collin was an excellent sales rep! He honored his word and made my experience with Enterprise a stellar experience. I highly recommend this company for your rental option. I hope this review helps others!
04.2022Emone'
I had such a great experience at the beginning of the month with the help of one of your best employees Matthew Traxler. He was such a great assistance for me that I am renting again through the company this weekend. You have a great worker at your hands.
04.2022Dawn
I have been an Enterprise customer for over 10 years. I have always loved renting cars from Enterprise. The staff is always polite and friendly. The cars are clean and reliable. Pick up and drop off procedures are quick and efficient. My only issue is the recent Policy change where you can no longer phone in to extend your rental. Instead, you are required to physically drive to an Enterprise location each and every time you want to extend the rental, even if the extension is for one day. This is an inconvenience for the customer.
02.2022