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United States Postal Service in Champaign (302 E Green St, IL 61820)
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Visit your local Post Office™ at 302 E Green St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better.
United States Postal Service is located in Champaign (Illinois state) on the street of 302 E Green St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1217-328-5200. You can get more information from their website: https://tools.usps.com/find-location.htm?location=1383415&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM3OTE0MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ==. The coordinates that you can use in navigation applications to get to find United States Postal Service quickly are 40.110439, -88.235134. Scroll down to find out opening hours, reviews and other important information about United States Postal Service.
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Cat
Robin was the only one working but she helped everyone quickly! Super knowledgeable and kind, even showed me exactly how to label my package. Usually the post office is the least fun place on earth, but she had everyone laughing!
09.2022TIXIAN
I told the staff I need the mail to arrive in 3 days. The staff told me to choose the 2-day priority mail. Now it has been a week and the mail is still in transit. The staff said the priority mail has no guarantee to arrive in 2 days and there is no way to refund me.
09.2022Malaya
Poor customer service & can’t be bothered to pickup the phone. Guess I’ll be calling on repeat daily until they can do something as simple as their job.
09.2022Yanqin
The lady at the front desk was so nice! She knew exactly which kind of pre-stamped envelope I need for passport renew, and helped me prepared all the things! Just so nice of her!
08.2022Lis
We were there to post a letter, and the staff was friendly, cheerful and exceptionally helpful with information since we are new in town. The staff shows professionalism and has excellent product knowledge - as witnessed from the service given to the customer before us who was mailing a package. How I rate:- 1-2 stars - Businesses/professionals that do not meet the minimum standard of service. 3 stars - Businesses/professionals that meet the minimum standard of care/service and nothing more; or when they try to compensate for the lack of service by being really nice. 4 stars - Businesses/professionals that take extra effort to be nice in addition to meeting the minimum expected standard. 5 stars - Exemplary service/products and customer service/care.
07.2022David
Fine staff who deal with an enormous range of questions coming from international students on UIUC campus. These people are patient, knowledgable, and superb examples of public servants. I have 20 years of experience. I grade this station A+ -- and I am a hard grader.
04.2022Zion
The two ladies working were very rude and unprofessional the other way when trying to mail my aunt a t shirt I got her. I went in today because the other day my card declined because I didn’t have enough money in my account to ship it, but had already used there bubble wrap. Today when I went back to pay for the bubble wrap, they told me “I thought I’d never see you again” and cracked some other stereotypical jokes as if I planned to steal there $3 and 99 cent bubble wrap. I would’ve payed for it that day and the $4 dollars but I was trying to ship so the total was closer to $30, and even though they had other customers they rushed me to leave because they had to “get home” and apparently I was the only one stopping them from doing so. I wish I would’ve gotten there names but did not. One was a brunette, older lady who seemingly was more polite today. But the other one, I think with blondish hair continued her start remarks and asked me several unnecessary questions. She even said, “well it worked” this time after I payed the $4 which I could’ve payed if they didn't basically kick me out so they could “go home” even tho others were still in there. It made me very uncomfortable, the lady asked me where I was going to be going and what I was doing for spring break which also didn’t sit well with me especially after the rude and terrible customer service. This was at my schools post office, here at the University of Illinois. I ensure to return as soon as possible to pay for the bubble wrap but didn’t peruse mailing from their just because the experience. As an African American male, I knew they thought my plan was to steal there $4!!!! Bubble wrap. Just because this discrimination, prejudice, and racist experience. I probably will never return there even tho I’ve had good experience with them previous years being a student here. I could’ve sent my aunt her shirt and phone but I can spend my $30 elsewhere and get better service from a baby. I also could instead by a $30 train ticket and take it to her instead. But, being at a university they are very entitled in the workplace and try to make you feel like you need them more than they need your service. So since this happened I will no longer use the US postal system unless necessary. I also won’t ever again return to this location unless necessary even tho I planned to continue using there service and even planned opening my PO Box with this specific location. I’m starting to regret going there and even spending $4. I wish I saw more minorities working in government spaces like so, because sometimes whites only see you for how you appear. If I were to go in there with any of my friends of lighter color, I ensure this type of service wouldn’t have been present. Period. Point. Blank. If you care about minorities and how we are treated here at a university I wouldn’t ask “Trina” for help, I went back to get her name in case anybody wants to know. The other lady was actually nice and kindhearted, just a little strict. But Trina, has some home issues she must be dealing with at work.
03.2022Yuan
The white blond short hair-Laura, clerk #9, served date : 8:53 AM , 03/07/2022-extremely rude, very unprofessional, failed on 3rd grade math with a calculator, should be fired. This senior lady made a mistake on the calculation of the postage to let me pay the extra fees I am supposed to be not obviously, maybe her math failed in elementary school? That is fine, I didn't complain on that because people will make mistakes, however, what her attitudes are totally unacceptable, it is her mistake to waste others' time, she kept saying, it is your postage wasted my time, you should go to another store on the neil street." So arrogant, so impolite, if you are not satisfied, you go to another store at Neil street, don't come here, stop coming on Mattis store". I told her it is my rights to go to any store, you can't decide for me, it is your mistake to waste my time. complaining to me for your mistake and asked her manager and her name, I was refused, her ridiculous arrogant attitudes should let her be fired. It is a shame to have USPS employee like this kind of people. Please fire this employee ASAP, I hope she could leave the position which she obviously didn't qualify for that. As far as I know, she used to have a lot of fights with the customers or did a terrified job on that. She even complained that it is my postage to waste her time and don't come to this store many times. I tried to be nice, however, what a shame, fire her, it is a cancer to leave her at USPS, zero star. To fire this clerk, she is notorious mean to the customers.
03.2022Z
The woman with brown hair is a racist. I'm not well experienced with life at the united states, so at the beginning I thought she was just having a bad day and didn't mean to be extremely rude. I was appalled when she just straight up switched to the "nice and friendly" mode with the white women after me.
02.2022Aaron
Employees are very friendly and they offer full range of postal services and products. I however, would advise that if you are sending a package or even a letter in a hurry to take it to the nearby Neil Street post office as mail does not seem to get picked up from the Green Street location as often. I know no mail is delivered from this location but not sure why there are less pick-ups.
12.2021