cell phone store
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T-Mobile in Chicago (606 W Roosevelt Rd, IL 60607)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Chicago (Illinois state) on the street of 606 W Roosevelt Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1312-786-6017. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-chicago-il-60607-7601?utm_source=google&utm_medium=lastmile&utm_campaign=7601. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 41.867436, -87.642433. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Service options
- In-store shopping
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Service options
- Delivery
John
The service at this location was impeccable! The sales associate Jenny Gonzalez and Kiara James were professional, courteous and efficient! My questions were addressed thoroughly, with a prompt and ease I have never experienced at other mobile providers over the past 10 years! AMAZING!
09.2022Ol
Every time I come into this T-Mobile I always have a good experience. It's always helpful and patient and willing to answer my questions especially when I can be undecisive LOL. Most recently Devin was pretty helpful and cool. All-around great guy great store
09.2022John
Service was excellent on my last two visit. The staff is knowledgeable and friendly.
09.2022Keith
Great experience. The staffs are very helpful and cooperative. They acted professionally toward me and the rest of the customers as far as I can see during the 30 minutes while I was in the store. The staff who helped me was very attentive to my questions and addressed each one satisfactorily. I am very impressed with this store. Btw, this is one of the corporate store, not another authorized dealer. I definitely would come back and get help with my T-Mobile needs when necessary. Another hidden positive, they have free customer parking in the back. You can inquire the staff about it before feeding the street parking meter. :-)
06.2022Davin
Incompetent staff with bad attitude.. [edit] even worse, confirmed at another T-Mobile store that the employee at this was LYING to my face… or perhaps needed more education
06.2022Stephanie
Went in today to try to open a new plan with T-Mobile and was immediately met with resistance and told I cannot change plans in-store. The store associate then got angry and told me it’d be $80-90 to start a plan. When asking questions about what plans they had available, she wouldn’t answer any of them. Manager came out and everything she said was different than the sales rep. Terrible experience and rude associates.
11.2021patrick
Called ahead with the tmobile specialist so I wouldnt have any issues when I went in. Go in and everything I did on the phone with tmobile was apparently in a different language or something. The sales agent at the desk had no clue what to do. They called tmobile and then they waited on hold like I had done earlier. Then when someone answered the phone the salesperson starts saying something completely different then what I was actually coming in for. Told the salesperson that what she was saying was wrong. Then I get the sir, do you want me to help you or not?! Then, sir I'm going to need you calm down. Calm down? All I did was tell you that what you were saying was wrong. No help at all. There are plenty of other more easily accessible tmobile stores in the city.
11.2021Mercy
They all welcome me with a smile and Benjamin took care of the problems for me. Benjamin provided EXCELLENT service and he was very PATIENT.T_Mobile should be very proud to have a Manager not only representing the store but also the Company. Benjamin may the Good Lord richly bless you and your team great customer service I appreciate you all🙏🏿
11.2020Rocky
Benjamin Bodensteiner provided excellent services. Reminder why I choose T-Mobile as my provider. The company should be proud to have a manger representing not only this store but also this company. Ben is definitely the guy to go to!!
11.2019J
Great service! The sales rep went above and beyond. She helped me pick out an awesome and affordable phone for my budget. She even took the time to go over my bill with me to make sure I was taking advantage of all the services T-Mobile had to offer. Thanks again Sole!
11.2019