cell phone store
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Cricket Wireless Authorized Retailer in Palatine (533 E Dundee Rd, IL 60074)
About:
Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.
Cricket Wireless Authorized Retailer is located in Palatine (Illinois state) on the street of 533 E Dundee Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1847-963-8070. You can get more information from their website: https://www.cricketwireless.com/stores/ll/US/IL/Palatine/533-E-Dundee-Rd. The coordinates that you can use in navigation applications to get to find Cricket Wireless Authorized Retailer quickly are 42.137922, -88.031665. Scroll down to find out opening hours, reviews and other important information about Cricket Wireless Authorized Retailer.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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WT
Came to this store with phone issues. Michael the store manager was the only person at the store he was very friendly, professional and resolved all my issues on the spot.
08.2022Linda
I have been in the Cricket location in Palatine several times and Ana has always been very pleasant, helpful and efficient! No matter what issue/question I arrive at the store for, she never makes me feel inept or inadequate! I'm also quickly in and out when I need to make an in-store trip! Love our Palatine Cricket store!
06.2022Michele
I would like to thank Ana for her assistance on resolving my cell phone issue. She was very kind, patient, knowledgeable and professional. It was a pleasure doing business with her. I give Ana not a 5 star rating but a 10 star rating. Keep up the Great work Ana🙂🙂
11.2021Christine
Extremely helpful 👍 They were out of a certain promotional item, so they were flexible to give us a substitution for something we wanted instead.
11.2021M
At this store both Ana and Pedro were so very helpful. After 6 hours over several phone calls with a problem that the 800 support could not resolve we stop at this location and in less than 20 min the problem was resolve. Want to say Thank you Mike
11.2020Dakota
I had purchased a new phone here and they asked me about an insurance policy and I firmly declined and I was then given in the mail stuff about insurance! After that I went into the store and opted out of the insurance and also found out they turned off my auto pay! This has happened to me Everytime I go in there store and tomorrow is Christmas Eve so I cannot have auto pay turned on before my bill is due thanks cricket not satisfied at all 👎
11.2020Andy
Been a Cricket Customer for several years, been very happy with the rate structure and quality of reception. But most importantly is the very helpful and knowledgeable staff at the palatine location. Recently upgraded my phone and had some problem moving files to new phone. The staff knew actually what to do. In no time phone was working and I was on my way. Well above and beyond good customer service!
11.2019Oksana
The sales people at this location are selling you services you don’t need or request. I purchased $30 phone and firmly declined an offer for the insurance for it. 2 weeks after I have received a welcome enrollment package: I will be paying $5 per month insurance on $30 cellphone. Now, I need to waste my time and sit on hold on Cricket customer service to cancel the service.
11.2019kris
Jerry was awesome today. I am from another generation and needed help activating a new Cricket phone and needed a lot of help on getting going on other things. He spent a lot of time with me and got me all set up. He is very kind, patient and knowledgeable, which is exactly what I needed. This was so helpful to me. He is great employee!!!!!! I am so thankful to him.
11.2018Julie
I first became a Cricket customer in April 2016. From day one the assistance at this store has been excellent. Everyone is extremely friendly and helpful. I've been in a handful of times just to get help and more information on the ins and outs of my ZTE Grand X 3 and no question or concern is ever too small or "silly". Thank you a thousand times to Jerry, Lucy and the rest of the wonderful staff!
11.2017