cell phone store
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Metro by T-Mobile in Kokomo (609 S Reed Rd, IN 46901)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Kokomo (Indiana state) on the street of 609 S Reed Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1765-553-5902. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10210989. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 40.482288, -86.109466. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Loren
The manager was extremely rude to both me and my wife. Wouldn't listen to what the customer had to say and customer service said the manager had to handle the complaint when the manager was the complaint
11.2022M.G.
Received 2 OnePlus Nord N20 5G phones when my wife and I signed up for a no contract plan switching from Cricket. Best phone I've owned to date, fast processor, great for games and videos, amazing dual camera. Kudos for great customer service at this spot!
10.2022Rob
Not a customer. Tried to be, but couldn't handle Employee #2 interrupting the conversation I was trying to have with Employee #1 - who was answering my questions to my satisfaction. Then E2 felt the need to recap everything E1 had just told me. The irony here is E2 actually had her own customer to wait on, but wasn't. Reason I was switching carriers: because I'm sick of Millennials and Gen Zers solving cell phone issues by guessing and committee instead of developing real expertise. I knew I would not be happy. It's called customer service - ask Siri about it.
09.2022KayLynn
First month was great! Now my service sucks would not recommend, pay for hotspot and signal is so weak it won't even connect to anything.
08.2022Nicole
All I'll say is that Braden was awesome🤗🤗 We'll want to deal with him personally our next vist.
08.2022james
My wife and I have been with Metro for some time. Have been happy with service. Untill we decided to upgrade phones. We went to local store and told them what phone we would like. We were told they were not in stock and it would be useless to order one. So we were gave three choices that were in stock. None of which we wanted. At this point we were told the best thing to do would be to go to a different provider and then come back in a month or so and that way we could order the phone we wanted. At this point we just left. I don't understand. And am pretty frustrated with this. Don't want to switch because my phone is old and I want a replacement. But may be our only option.
03.2022Faye
I give them five stars because I went there on March 1st and got me a 5G phone and it was a promotion I got it out the door for $165 you should jump on it it is amazing using it now it's amazing just sad part is they have no cases for it but that's okay!!!!! Thank you Metro
03.2022Faye
Got my bf. Phone for like around 200 and they said porting the number would take (24-48 hrs) bc Verizon gave wrong accnt # ....hours later we go home he can't make calls or receive!! So I did what they told me to do! It didn't work but I Had to get him a new number other than that amazing service and fast speed !! Thanks
02.2022Barbara
We love Metro by T-Mobile and have been loyal customers for a little over 6 years. I took my phone in today with a couple of issues and Bradley was able to fix the problems with a smile. Their staff have a way of making you feel valued as a customer, which is saying a lot these days. They have really family plans as well as one fir a single person. I a m always telling to go check them out Thanks Bradley for fixing my voicemail, a lot of my family and friends wouldn't leave a message because it was in spanish so they thought they dialed a wrong number.
12.2021Amber
I have been with Metro for 10 years and going. I have been in bv there repeatedly and Zachary and Bradley have always been knowledgable and very helpful. I have 5 phones with them and have done upgraded and had issues at times. They have always solved my problems and fast. They are very professional and have had mask on for our protection. very outstanding service in my opinion will probably shop at the bgg 931 store in kokomo for rest of my time with company. I enjoy the immediate greet with the two men makes me feel very welcome. You don't get that service in many stores. So I definitely suggest speaking with Zach or Bradley they are the best.
12.2020