tire shop
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Tire Discounters in New Albany (2222 State St, IN 47150)
About:
Tire Discounters is located in New Albany (Indiana state) on the street of 2222 State St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1812-258-6302. You can get more information from their website: https://locations.tirediscounters.com/in/new-albany-2222-state-st?utm_source=GoogleMyBusiness&utm_medium=WebsiteButton&utm_campaign=AOI. The coordinates that you can use in navigation applications to get to find Tire Discounters quickly are 38.307692, -85.841199. Scroll down to find out opening hours, reviews and other important information about Tire Discounters.
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Show menuAvailable amenities
Payments
- Debit cards
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Eric
I went to Tire Discounters to repair a nail in a tire. After waiting 2 hours, I was informed that they did not have my tire in stock and that they would have to order one. Luckily they ordered a tire and it arrived the same day. I went back to the store later that day and asked for a tire rotation also. I waited an additional 1.5 hours and when I picked up the vehicle, they forgot to rotate the tires. I set up another appointment for the next business day and I show up as planned and I had to wait another 1.5 hours only for them to tell me it would be another 45 mins for a tire rotation. While waiting, I see several employees walking to the gas station while on “Break”, knowing that the waiting area was full of customers. It was 8:30 am. Several customers were also complaining about the wait time despite setting up an appointment. Why set up appointment times for customers and then have them wait an excessive amount of time?Don’t promise customers a 45 minute wait and then 2 hours later not have the vehicle completed as planned. Also, spend time to clean your bathroom in the waiting area. I was ashamed for your business to have a customer offer to clean it. Customer service is not a high priority at this location! If you wish to waste your time, visit this location!
09.2022Louisa
Fast service, dropped car off the night before they had news tires and ready to go @ 10am. Really wish Kameron was still at the New Albany store.
09.2022Matt
Great customer service, would highly recommend this store. The manager knows his stuff and helped with everything I needed.
09.2022John
These guys will say anything to get you to buy new tires. Wouldn’t rotate my tires when they had my car for an hour and a half for an oil change. The manager said I needed new tires and they couldn’t rotate the old ones. I went across the street to Big O—had my car done in 30 mins. These tires have a year left on them. So frustrating to pay for an oil change with rotation, then have to go to a different shop for the rotation. I called corporate—no response. I was a loyal customer for years. I’ll never go there again.
09.2022Michael
I've been using this location over the past several years and have consistently had bad experiences. For example, in the past they have invoiced me for services that were never performed. Today, I needed an oil change and made an appointment. I got here a bit early, but was told it would still take an hour. I have now been sitting here waiting for two hours, and was just told that it will be at least 45 more minutes. Deceitful and disrespectful business.
09.2022Shelby
They were able to get the tires we needed from a warehouse close so we got them put on the next day and they were fast.
09.2022B
I had a nail stuck in my tire and the dealership in which I bought the car lost power when I tried to get it repaired... I took the car to Tire Discounters at 5pm and was fixed before they closed. Excellent customer service and will be back when I need a set of tires.
08.2022Nathan
The only place i trust for oil changes and tires. Are you going to wait a little bit? Yes, but the job is done correctly and no worrying about the drive through oil places stripping the oil pan drain plug or leaving the old gasket when replacing the filter (both things I have dealt with). Plus, they are cheaper.
04.2022Page
I’m not someone who typically reviews. I’m not hard to please and am overall a pretty understanding person. But if I could I would leave zero stars. I called to set up an appointment and was immediately placed on a “brief” hold which lasted for over 30 minutes. At this point, I used another phone to call the store while remaining on hold. The second phone call was immediately picked up and I was then asked what I could be helped with. At this point I hung up the phone that had been on hold for so long. I was able to make an appointment without difficulty. When I arrived to drop off my car, I had to wait inside the store for seven minutes and had to ensure they had all the information needed to appropriately perform the repair I needed. Two hours post my repair appointment, I had to call to check on the status of my vehicle, after being placed on hold for another 15 minutes, I was told my car was ready. When I asked a clarifying question about the repair, the young man replied that they actually weren’t able to perform the repair and that a key was needed to remove the tire. I informed the technician that I would have really appreciated a call with that information. Technician claimed that a call had been attempted however no missed call or voicemail was present. When my father came to pick up the vehicle and take it to the Veteran’s Parkway location, he had to go into the bays to flag someone down to get the keys after waiting in the lobby. This location is not focused on customer service. I am very disappointed. Go to the Veteran’s Parkway location!
12.2021Craig
This place is the real deal I got five estimates two of who I thought were friends of mine who owned tire companies my $750 tires was the cheapest I can find but yet Tire Discounters was able to give me tires There Were Ten Thousand Mi rated more and put all four on for $500 and some change there is honest as they come the employees the staff are polite there's no reason to go anywhere else if you do you're just throwing your money away and if you want to throw your money away throw it at me, they even recommend to me to a great restaurant down the street food was amazing now I go there every day
10.2021