cell phone store
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Verizon in Derby (2100 N Rock Rd Suite 100, KS 67037)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Derby (Kansas state) on the street of 2100 N Rock Rd Suite 100. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18008801077. You can get more information from their website: https://www.verizon.com/stores/details/kansas/derby/derby-329392/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE. The coordinates that you can use in navigation applications to get to find Verizon quickly are 37.569012, -97.243682. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Staff required to disinfect surfaces between visits
Barb
I have been in this store 3xs. Each time I have received Excellent customer service. I have also had the opportunity to observe other staff members. Everyone there seems to be very customer service oriented. Always a pleasure going to this location!
07.2022Chelle
A friend suggested that I come here for help with my new watch and they were correct.. awesome help!! Kayla was patient and took extra steps to get behind the scene on my plan. I feel very taken care of!
06.2022Austin
Verizon has terrible 5G and soo many technical problems. Don't fall for those commercials. Did Verizon used to be the best? YES. Are they now? No they are not. You'll pay way too much for worse coverage. Make the change. You will be happy.
05.2022Steve
Great service the lady was professional and kind recommended highly
04.2022David
Robert gave me the best experience a couple of days ago, It was a great time he set us up with new phones and I couldn't be happier! I know they are there for sales but he did not make me feel pressured asked the right questions to get our whole family set up (Me, My Wife, and 2 kids) If we ever go back we will definitely be asking for Robert again!
11.2021Redneck
Nice clean store, employees are nice but could use training on how to get infor from old phone to new. We bought 2 phones and were told we would have to activate and port to new phone ourselves. Of course we had problems It took 3 trips back to the store for help. Took 2 days but got it done. Phones are great...now.
08.2021Debbie
Very poor customer service. I've been in this location approximately 5 times in three years. Only once did I speak with someone who was willing to help - unfortunately he could not, the issue needed a manager. Last time I went in the gentleman was arrogant , rude and unwilling. It was also my last trip to this store. I've shopped at 5611 E Harry, 620 S West St and 4819 S Washington Ct - and each time I was able to find the assistance I needed. Derby may have a convenient location, but with the caliber of "service" it's just not worth the time to try.
08.2021Klanci
Drove out of my way to this store because the guy at the North Rock store called Derby (after being super helpful and wonderful) and they said they had 2 of the phone I was upgrading to in stock. Got there and turns out they didn't. Workers were rude and dismissive about the false information they gave. Should have driven back up to North Rock and given my business to them.
08.2021Ruby
Drove there to be told I need an appointment, that's understandable and made one for the next day. Drove all the way there again to be told that we should just order curbside pickup, then told directly after that they don't have my phone in stock anymore even though the website says it is. Great waste of time and still don't have a new phone.
08.2020Jacquelyn
Super helpful and fast! Usually I'm waiting, but this store was well staffed, prompt and very polite. They couldn't fix my phone, but since I was still covered, they ordered one to be overnighted to my house.
08.2019