Total rip off. Striped the oil pan threads after an oil change.
They did not mention it, but I was charged $14.00 for a new drain plug as part of the oil change. Total was $80.00 with a $10.00 coupon.
Noticed oil leaking the next day from the drain plug.
I checked it, but it just spun in both directions by hand. Being held in with a white nylon washer. They took before photos, no oil dripping off drain plug. But claimed it was already stripped. They did a 100 point inspection or whatever. I have it in writing. With over $1000.00 in recommended repairs. With no mention of having a stripped drain plug.
Went back and was charged $350.00 for a new oil pan. Was discounted to 1 hr labor.
Left grease footprints on the new floor mats. And the driver's door window. They did apologize for that. Thanks.
Avoid at all cost. They should be investigated.
Total cost $430 for a routine oil change. They are very professional. And make you feel like they are doing you a favor. Don't fall for it.
You have been warned. Service: Oil change ~Mo
auto repair shop