They do great work and fast! I take all my small engines here for repair ~EKOTERRA

I came here to find a stain I bought from here 12 years ago. The salesperson was able to find the formula on a 15 yr old computer they had there. He was then able to transfer the formula to a newer computer to make me the product. Thank You BM.. Great customer service. ~James

Manager Jennet have no idea what the customer service is. She is extremely rude when I asked her about return policy. She definitely needs more training. ~Julia

Very honest me and my girlfriend went here to get her break pads done and they came out with the break pads and showed us they were more than 50 percent. Saved us money today and made her and I a customer for life ~nick

Fay was absolutely amazing, providing me with the best quote on my new 2022 Audi Q8 within the entire Southern California region. If you are in the market to purchase new Audi, she is definitely a go-to person! I strongly recommend her, and she will quote you with the best price despite the current market stream of chip shortage! The entire process was super fast and easy! She even delivered my existing car back to my house on the next business day! ~Tony

I've been buying and servicing cars from Steve Lapin and his teams since something like 1999. The way his staff interacts with you (e.g. listening, sharing information, helping, working out a good deal) to the work performed (fair price and reliable) speaks to the integrity he brings to the business. Maybe, because it's a family business but he retains long term and relatively happy employees. For me, I love visiting and seeing Steve, his son Sandy, Rob, Drew and the whole gang. I recommend INFINITI of Thousand Oaks with hesitation (as well as the new Nissan of Thousand Oaks franichise). You can count on "the Lapdog" and his fine team. ~Steve

I made an appointment for Wednesday, two weeks ago. I showed up for my appointment, waited almost thirty minutes and no one shown up. Someone, another potential customer I presume, stopped by my vehicle and asked if I was waiting for someone at TO Automotive and I said yes. I was then informed that they had not been opened the prior day. I left and tried calling, several times over the past week and half in fact and no one answers the phone and the VM is full. I've also emailed and no response. Hope everyone is ok and nothing serious has happened. ~LouAnn