7 Best grocery store in Cape Coral, Florida (FL) 2024

customer service is horrible. Placed the order today for same day delivery which it allowed and they called me to tell me that the driver already delivered to the NE side and was now on the NW side and was not going to the NE side again that the delivery would be tomorrow morning when i said no the bday is today she said that he was not going out so i said cancel she put me on hold for about 3 minutes just to come on say ok the order has been canceled. They did not try to make anything right. So why would they allow me to place the order? makes no sense. Never ordering from them again. Prices are high enough. Message to owner: I already did. I sent emails to everywhere. She put me on hold so I am pretty sure she spoke to a manager first and that was the answer. You know people depend on your business to make someone day a very happy day and your store failed. Answer was Edible arrangements does not know every store schedule so guess what Edible arrangements should not offer same day delivery if they do not know what every store situation is and the employee should of offered a solution. Answering a google review is easy as 123 to make others believe that you care but the moment it was time for you to show you care you failed. So my review will stay and so will the rest of emails that were sent. Maybe now you wont offer same day delivery ~Luz

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This was a pretty awful experience with the customer service department. I’ve never seen so much standing around. I get it. We are all desperate for help! But if your paying the help… Well… Manage your people to help and do their job! The entire department was more concerned with blowing up balloons and popping them! I thought there was a line in front of me, so I was being patient waiting for my turn. But apparently, everyone else was waiting as well. Maybe these were hourly employees. But I know as a fact a manager came over because he had the keys to the safe so he could get change for the check out drawers. He personally witnessed it, chimed in with the joke, then walked away. If you are working in the customer service department, you should clearly be aware of what people are waiting for, or if they have been helped. I mean… It literally says customer service! Will I be back to Walmart? Yes, because you have the only formula that my son will eat and the supply is getting harder and harder to find! Will I be going by and using the customer service department? Absolutely not! Work on the training and management skills of your employees! ~Andy

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Gone are the days of 1 stop shopping for groceries...These days I have to go 4 different retail establishments in order to find everything I need to stock my pantry. Not one store has everything I need. Neighborhood Walmart was no exception. I stopped there first, from there I then went to Walmart Super Center. Publix was next. Target was my last stop. This is the norm. I am used to it by now. Come summer, I will be hating life when it is time to buy groceries😮‍💨 ~HauserMcQuaid

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I went to all 3 Targets and the teen sections of clothes were off the hangers on to the floor. They were in little piles. Mostly the bathing suits. Workers need to check and walk around. The ladies were stocking and not even seeing others departments. They were fixing parts of the store that were not unruly. I told several ladies and they said oh yes we will get to it. ~Marie

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Nice, helpful staff. Cashier was welcoming. Parking lot was full and thete were no empty carts in the store. Guess 5hat shows how busy they are. Overall, a good experience. ~David

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Are used to never shop here until I got my red card credit card. And it’s been such a lifesaver a big thank you to the drive up team at target who handles all the pick up orders. They are all absolutely fabulous and I’ve been shopping here for months and even with how forgetful I am to add on items they are always super sweet and super accommodating not once have I ever had a bad experience with drive up. I think this is probably one of the best things target has done for their customers and the fact that they have such a good crew working drive up really is impressive. Just wanted to take a few minutes to let management know that they are doing a fabulous job. ~Rebecca

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I think Publix is a nice place to shop. They were open 4 days after hurricane Ian maybe sooner.This shows they care about the community which they serve. The only complaint I have is that you have to watch exploration dates. I have come home with items that should have been thrown out by the store. Although if you return the item they will reimburse you . I usually just throw it out myself, it annoys me to go back. On the upside the employees are helpful, friendly, polite and kind. They offer to take your groceries to your car and put them in the trunk, I usually tip them but I don't think it's required. ~Kathy

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